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Virtual Online Assistants (July 2002)
An independent study of virtual online assistants conducted by The Usability Company has revealed that customer acceptance of this new technology depends in large measure on the details of implementation. The survey was sponsored jointly by eGain Communications and a large European bank.
July, 2002
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System Consolidation Is Widespread (July 2002)
Server and mainframe consolidation is very widespread according to the 13th annual Information Systems and E-Business Spending study conducted by Computer Economics.
July, 2002
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Supply Chains Need Management to Improve ROI (July 2002)
New technologies that allow real-time information sharing within and across enterprises make supply-chain management possible, but management practices and incentive systems often fail to keep pace. In particular, incentives that reward a part of the process, rather than rewarding end-to-end value creation, prevent businesses from getting the best out of their supply chains according to a Bain & Company study released in May 2002.
July, 2002
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Internet Base Rate Access Charges (July 2002)
As the price for dedicated IP access falls, the economics of maintaining a frame relay service become far less appealing. In organizations that have frame relay services still in place it is advisable to evaluate the cost of switching applications to VPN environments and using encryption to assure security. This migration could substantially reduce monthly access charges.
July, 2002
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When Outsourcing, Know The Limits of Your Software Licenses (July 2002)
The decision to outsource requires careful review of the terms of the applicable software licenses. Likewise, whenever negotiating a new software license, you should seek appropriate terms to accommodate your outsourcing plans. If some or all IT operations may be outsourced at some point, the terms should be established with the vendor at the time the contract is being negotiated.
July, 2002
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Female Internet Users Worldwide 2002 to 2006 (July 2002)
The following table shows the number of female Internet users by country for 2002 with projected growth in users through 2006.
July, 2002
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Male Internet Users Worldwide 2002 to 2006 (July 2002)
The following table shows the number of male Internet users by country for 2002 with projected growth in users through 2006.
July, 2002
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Internet B2C Transactions 2002 to 2006 (July 2002)
This data shows the dollar volume of Internet B2C transactions projected for 2002 through 2006 by country. B2C Internet transactions are broadly defined as items purchased by consumers including household goods, entertainment tickets, digital products, books, airline tickets, online bill paying, gift items, and gift certificates.
July, 2002
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Internet Users North America 2002 to 2006 (July 2002)
This data shows the number of Internet users in North America for 2002 with projected growth in users through 2006 for all Internet users, females, males, and users under 18 years old. Internet users are defined as individuals who consistently use the Internet with access from either work, school, home, or multiple locations.
July, 2002
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Internet Users Under 18 Years Old Worldwide 2002 to 2006 (July 2002)
The following table shows the number of Internet users under 18 years old by country for 2002 with projected growth in users through 2006.
July, 2002
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Emphasize Storage Management Over Storage Capacity (July 2002)
With disk storage only costing about 5 cents per megabyte, many IT managers fall into the trap of believing that increasing capacity is the economical way to go. These managers fail to realize that the management, operation, and maintenance of those disks will annually cost them 50 cents per megabyte or more.
July, 2002
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Role-Based Access Control Offers Cost Savings (July 2002)
Access control is required within networks to manage the privileges, applications, and operations of legitimate users and to protect the integrity of information. The National Institute of Standards and Technology (NIST) has been investigating methods for improving access control of large networks since the early 1990s. Results of that research point toward ways in which network access can be more effectively and economically run.
July, 2002
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10 Rules for Maintaining a Website (July 2002)
By nature websites are expandable and dynamic. Sites that stagnate are doomed to failure, but keeping sites fresh demands a great deal of maintenance grunt-work. Although it isnât nearly as glamorous, website maintenance is every bit as important as web design. Companies that dedicate time and resources to maintaining a superior website are the most apt to experience both hard and soft return on their investment.
July, 2002
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Banks Move to Squelch Online Gambling: Why It Matters (July 2002)
The threat to a free market on the Internet no longer comes only from governmental interference. The financial community has decided to get in the game. Internet commerce depends upon credit card transactions for the vast majority of all payments for goods and services. Until recently, the financial institutions which facilitate these transactions took no interest, so to speak, in the nature of the purchases.
July, 2002
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XML Takes on New Web Services Roles (July 2002)
The need to tie IT systemsâfrom backend files through front-end securityâtogether in order to build web service engines is driving a number of parallel efforts, all of which employ XML as the binding glue. The potential of XML to allow disparate vendors and suppliers to integrate their e-commerce sites is being realized by the formulation of a variety of standards and the implementation of products based on those standards.
July, 2002
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