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Digital CX Services 2023 RadarView™
The Digital CX Services 2023 RadarView™ assists organizations in identifying strategic partners for CX transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key digital CX services providers across practice maturity, partner ecosystem, and investments and innovation. The 75-page report highlights top supply-side trends in the digital CX services space and Avasant’s viewpoint on them.
August, 2023
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Contact Center Business Process Transformation 2023–2024 RadarView™
The Contact Center Business Process Transformation 2023–2024 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 81-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.
January, 2024
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Benelux Digital Services 2024 RadarView™
The Benelux Digital Services 2024 RadarView™ can help Benelux enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 71-page report also highlights top market trends in the Benelux region and Avasant’s viewpoint.
July, 2024
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Digital CX Services 2024 RadarView™
The Digital CX Services 2024 RadarView™ assists organizations in identifying strategic partners for digital CX services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key digital CX services providers across practice maturity, partner ecosystem, and investments and innovation. The 75-page report highlights top supply-side trends in the digital CX services space and Avasant’s viewpoint on them.
October, 2024
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Nordics Digital Services 2024–2025 RadarView™
The Nordics Digital Services 2024–2025 RadarView™ can help enterprises in the Nordic region craft a robust strategy based on regional outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 89-page report also highlights top market trends in Nordics and Avasant’s viewpoint on them.
December, 2024
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Digital Masters Process Transformation 2025 RadarView™
The Digital Masters Process Transformation 2025 RadarView™ assists organizations in identifying strategic partners for their process transformation initiatives by offering detailed profiles for each service provider. It provides a detailed view of the provider’s capabilities across horizontal processes, ability to leverage digital technologies, and readiness for the future. It also offers a list of representative clients and brief client case studies. The 50-page report also provides business forecasts for each Digital Master and Avasant’s viewpoint on them.
June, 2025
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Procurement Business Process Transformation 2025 RadarView™
The Procurement Business Process Transformation 2025 RadarView™ assists organizations in identifying strategic partners for procurement business process transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key procurement business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 60-page report highlights top supply-side trends in the procurement space and Avasant’s viewpoint on them.
August, 2025
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Life and Annuities Insurance Digital Services 2025 RadarView™
The Life and Annuities Insurance Digital Services 2025 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 101-page report also highlights top supply-side trends in the L&A insurance digital services space and Avasant’s viewpoint.
October, 2025
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Multisourcing Service Integration 2022–2023 Market Insights™
The Multisourcing Service Integration 2022–2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact in the future for any MSI projects. The report also highlights key challenges that enterprises face today.
April, 2023
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Digital Masters 2023 RadarView™
The Digital Masters 2023 RadarView™ assists organizations in identifying strategic partners for their digital transformation initiatives by offering detailed profiles for each service provider. It provides a 360-degree view of the provider’s capabilities and market standings in individual technology prerequisites, hyperconvergence of technologies, and readiness for the future, along with a list of representative clients and brief client case studies. The 60-page report also provides our business forecasts for each Digital Master and Avasant’s viewpoint on them.
August, 2023
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Life Sciences Digital Services 2024 RadarView™
The Life Sciences Digital Services 2024 RadarView™ can help life sciences enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 86-page report also highlights top market trends in the life sciences industry and Avasant’s viewpoint.
February, 2024
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State and Local Government Digital Services 2024 RadarView™
The State and Local Government Digital Services 2024 RadarView™ can help state and local governments craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 67-page report also highlights top market trends in the state and local government space and Avasant’s viewpoint.
July, 2024
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Financial Services Digital Services 2024 RadarView™
The Financial Services Digital Services 2024 RadarView™ can help financial services enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 92-page report also highlights top market trends in the financial services space and Avasant’s viewpoint.
October, 2024
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CX Center Business Process Transformation 2024–2025 RadarView™
The CX Center Business Process Transformation 2024–2025 RadarView™ provides information to assist enterprises in building a CX center service strategy and charting an action plan for customer service transformation. It identifies key global CX center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 84-page report highlights key industry trends in the contact center space and Avasant’s viewpoint.
December, 2024
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Banking Process Transformation 2025 RadarView™
The Banking Process Transformation 2025 RadarView™ provides information to assist enterprises in building a banking outsourcing service strategy and charting an action plan for banking process service transformation. It identifies key global banking outsourcing service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 68-page report highlights key industry trends in the banking process transformation space and Avasant’s viewpoint.
June, 2025
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