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Contact Center Business Process Transformation 2023–2024 RadarView™
The Contact Center Business Process Transformation 2023–2024 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 81-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.
January, 2024
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End-user Computing Services 2024–2025 RadarView™
The End-user Computing Services 2024–2025 RadarView™ assists organizations in identifying strategic partners for end-user computing service transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key end-user computing service providers across practice maturity, partner ecosystem, and investments and innovation. The 72-page report highlights top supply-side trends in the end-user computing services space and Avasant’s viewpoint on them.
December, 2024
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Life and Annuities Insurance Digital Services 2025 RadarView™
The Life and Annuities Insurance Digital Services 2025 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 101-page report also highlights top supply-side trends in the L&A insurance digital services space and Avasant’s viewpoint.
October, 2025
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Life Sciences Digital Services 2024 RadarView™
The Life Sciences Digital Services 2024 RadarView™ can help life sciences enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 86-page report also highlights top market trends in the life sciences industry and Avasant’s viewpoint.
February, 2024
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Life and Annuities Insurance Digital Services 2024–2025 RadarView™
The Life and Annuities Insurance Digital Services 2024–2025 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 99-page report also highlights top supply-side trends in the L&A insurance digital services space and Avasant’s viewpoint.
December, 2024
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Digital Talent Capability 2025 RadarView™
The Digital Talent Capability 2025 RadarView™ helps enterprises identify strategic partners that bring the right digital talent expertise to accelerate digital transformation by providing detailed capabilities and experience analyses of service providers. It offers a 360-degree view of key service providers across digital strategy and talent capabilities, talent transformation, and talent investments and innovation. The 69-page report highlights top supply-side trends in the digital talent space and Avasant’s viewpoint on them.
December, 2025
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Airlines and Airports Digital Services 2024 RadarView™
The Airlines and Airports Digital Services 2024 RadarView™ helps airline and airport enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 86-page report also highlights top market trends in the airline and airport space and Avasant’s viewpoint.
February, 2024
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Intelligent Automation Services 2024–2025 RadarView™
The Intelligent Automation Services 2024–2025 RadarView™ assists organizations in identifying strategic partners for IA services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key IA service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 69-page report highlights top supply-side trends in IA space and Avasant’s viewpoint on them.
December, 2024
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Applied AI Services 2024 RadarView™
The Applied AI Services 2024 RadarView™ assists organizations in identifying strategic partners for applied AI services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key applied AI service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partners. The 65-page report highlights top supply-side trends in the applied AI space and Avasant’s viewpoint on them.
April, 2024
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Gulf Cooperation Council (GCC) Region Digital Services 2025 RadarView™
The Gulf Cooperation Council (GCC) Region Digital Services 2025 RadarView™ can help enterprises based in the GCC craft a robust strategy based on regional outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 94-page report also highlights top market trends in the GCC region and Avasant’s viewpoint on them.
February, 2025
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Applied AI Services 2022–2023 RadarView™
The Applied AI Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for AI by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key AI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right AI and analytics services partner. The 61-page report also highlights top market trends in the AI space and Avasant’s viewpoint.
May, 2023
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Banking Digital Services 2024 RadarView™
The Banking Digital Services 2024 RadarView™ helps banking enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 106-page report also highlights top market trends in the banking space and Avasant’s viewpoint.
June, 2024
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Airlines and Airports Digital Services 2025 RadarView™
The Airlines and Airports Services 2025 RadarView™ helps airline and airport enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 80-page report also highlights top market trends in the airline and airport space and Avasant’s viewpoint.
April, 2025
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Financial Services Digital Services 2023–2024 RadarView™
The Financial Services Digital Services 2023–2024 RadarView™ can help financial services enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 84-page report also highlights top market trends in the financial services space and Avasant’s viewpoint.
May, 2023
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Banking Digital Services: Navigating Challenging Times with Technology Disruption
Banks are focused on improving their brand loyalty by offering enriched customer engagement through hyper-personalized services. They are working toward modernizing their legacy core banking infrastructure and adopting cloud environments to achieve greater flexibility, improved integration with newer technologies, innovate effectively, and launch new products faster. Banks are navigating increased regulations and financial scrutiny post-2023 Silicon Valley Bank crisis by leveraging advanced analytics and AI-powered risk management and regulatory data reporting solutions. They are continuously boosting their cybersecurity posture to deal with increased vulnerabilities and prioritizing ESG goals to promote green financing and financial inclusivity.
June, 2024
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