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Payroll Business Process Transformation 2024–2025 Market Insights™
The Payroll Business Process Transformation 2024–2025 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any payroll transformation project. The report also highlights the evolution of the payroll function and emerging priorities of payroll professionals.
January, 2025
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The AI Agent Gold Rush: The Race to Monetization
Over the past six to eight months, AI agents have rapidly evolved from simple automation to advanced reasoning, transforming from a democratized tool to a premium enterprise asset. OpenAI’s domain-specific agents are setting new pricing benchmarks, while firms such as Salesforce and ServiceNow are pivoting toward AI-first models through acquisitions and product innovation. This research byte explores the rise of AI agents, the changing competitive landscape, and key considerations for enterprises looking to leverage and monetize this next wave of AI innovation.
March, 2025
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Tech-Enabled Sustainability Services 2025 RadarView™
This RadarView helps enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation in the tech-enabled sustainability services domain. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 20 providers offering digital services in tech-enabled sustainability services. Each profile gives an overview of the service provider, its industry-specific solutions, and a list of representative clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovation, and partner ecosystem.
April, 2025
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Healthcare Payer Business Process Transformation 2025 RadarView™
The Healthcare Payer Business Process Transformation 2025 RadarView™ assists organizations in identifying strategic partners for healthcare payer business process transformation by offering detailed capabilities and experience analyses for service providers. It provides a 360-degree view of key healthcare payer business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 66-page report highlights top supply-side trends in the healthcare payer business process transformation space and Avasant’s viewpoint on them.
May, 2025
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Clinical and Care Management Business Process Transformation 2025 RadarView™
The Clinical and Care Management Business Process Transformation 2025 RadarView™ provides information to assist enterprises in building a clinical and care management strategy and charting an action plan for clinical and care management operations service transformation. It identifies service providers that can help expedite global clinical and care management services transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 59-page report highlights key industry trends in the clinical and care management transformation space and Avasant’s viewpoint.
June, 2025
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Property and Casualty Insurance Digital Services 2025 Market Insights™
The Property and Casualty Insurance Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the P&C insurance industry. The report also highlights key challenges that enterprises face today in this space.
June, 2025
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Breaking the Mold: AI-Driven Change in Finance and Insurance
Artificial Intelligence (AI) is no longer a futuristic concept—it is the cornerstone of transformation in the finance and insurance sectors. As digital capabilities become baseline expectations, AI is emerging as the strategic lever that empowers organizations to not only optimize operations, but to fundamentally rearchitect them. Why this change, as AI has evolved from being a competitive advantage to foundational expectations in the finance and insurance industry as it is now deeply embedded in core processes and customer interactions, impacting everything from risk management to personalized service delivery. AI is reshaping how institutions operate, make decisions, and serve customers.
July, 2025
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Beyond Automation: AI as the Catalyst for Connected Travel and Transport
The travel and transportation industry is at a pivotal moment. As global supply chains grow more complex and customer expectations rise, organizations must evolve beyond traditional models to remain competitive. Artificial Intelligence (AI), the Internet of Things (IoT), and real-time analytics are no longer emerging technologies—they are essential tools for driving integration across customer experience, operations, and supply chains.
August, 2025
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Travel, Transportation, and Hospitality Digital Services 2025 Market Insights™
The Travel, Transportation, and Hospitality Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the travel, transportation, and hospitality industry. The report also highlights key challenges that enterprises face today.
August, 2025
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IT and Apps Managed Services Pricing and Solution Trends: H1 2025
In this report, Avasant provides key information on solutions and pricing trends for the IT and apps managed services industry within the past 6–12 months. The report covers several aspects, including market trends, pricing model trends, and pricing and staffing trends in the space. The geographical scope of the report is global, although there is an emphasis on data points from North America. The report leverages valuable insights from our enterprise interactions, ongoing market research, data collection through primary research, and the AvaMark™ Price Benchmarking database.
September, 2025
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From Innovation to Impact: LTTS Driving AI-Infused Digital Engineering Across Industries
Digital engineering is undergoing a paradigm shift, fueled by the infusion of AI, cloud, IoT, and edge computing across industries. From transforming vehicles into rolling computers to enabling immersive media experiences and reshaping healthcare delivery, AI is no longer an auxiliary tool; it has become the foundation of innovation. This wave is not just about incremental gains; it is redefining industries, business models, and consumer experiences at scale.
September, 2025
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Business Process Services – Provider Trends CQ2 2025
In this quarterly report for CQ2 2025, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. In this quarterly report, we cover 12 pure-play BPS providers or providers with BPS as a primary offering and all industry verticals and markets. The report covers trends across a gamut of business process services, including finance and accounting, hire-to-retire, supply chain and procurement, customer experience, and industry-specific services. The geographic coverage for the report is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
October, 2025
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Digital Workplace Services 2025 Market Insights™
The Digital Workplace Services 2025 Market Insights™ assists organizations in identifying key demand-side trends that are expected to have a long-term impact on digital workplace projects. The report also highlights key workplace modernization challenges that enterprises face today.
November, 2025
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SAP S/4HANA Services 2025–2026 RadarView™
The SAP S/4HANA Services 2025–2026 RadarView™ assists organizations in identifying strategic partners for SAP S/4HANA adoption by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key SAP S/4HANA service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right SAP S/4HANA services partner. The 74-page report highlights top supply-side trends in the SAP S/4HANA space and Avasant’s viewpoint.
December, 2025
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Financial Services Digital Services 2023–2024 RadarView™
The Financial Services Digital Services 2023–2024 RadarView™ can help financial services enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 84-page report also highlights top market trends in the financial services space and Avasant’s viewpoint.
May, 2023
Artificial Intelligence
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