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Digital CX Services 2025 RadarView™
The Digital CX Services 2025 RadarView™ assists organizations in identifying strategic partners for digital CX services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key digital CX service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right digital CX services partner. The 71-page report highlights top supply-side trends in the digital CX services space and Avasant’s viewpoint on them.
October, 2025
Strategic Evaluation of CRM Vendors’ AI Road Maps: An Executive Guide
Artificial Intelligence (AI) has fundamentally redefined the role of Customer Relationship Management (CRM) platforms. No longer confined to record-keeping, CRM platforms have evolved into predictive engines that drive personalization, operational efficiency, and customer loyalty. For executives and procurement leaders, the challenge is no longer whether to adopt AI, but how to select CRM vendors whose AI roadmaps align with long-term business strategy, governance, and regulatory requirements.
November, 2025
Manufacturing Smart Industry Services 2023 RadarView™
The Manufacturing Smart Industry Services 2023 RadarView™ assists organizations in identifying strategic partners for engineering and manufacturing transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key manufacturing smart industry service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 58-page report highlights top supply-side trends in the manufacturing smart industry space and Avasant’s viewpoint on them.
May, 2023
Procurement Business Process Transformation 2023 RadarView™
The Procurement Business Process Transformation 2023 RadarView™ assists organizations in identifying strategic partners for procurement business process transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key procurement business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 52-page report highlights top supply-side trends in the procurement space and Avasant’s viewpoint on them.
August, 2023
Blockchain Services 2023–2024 RadarView™
Avasant’s Blockchain Services 2023–2024 RadarView™ provides information to assist enterprises in identifying key application areas and use cases and developing a strategy around blockchain adoption. It helps organizations in charting out an action plan to drive blockchain initiatives. The report identifies key service providers who can help companies expedite business transformation by leveraging blockchain. It brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 67-page report also highlights key industry trends in the blockchain space and Avasant’s viewpoint on them.
December, 2023
Healthcare Payor Digital Services 2024 RadarView™
The Healthcare Payor Digital Services 2024 RadarView™ can help healthcare payor enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 83-page report also highlights top market trends in the healthcare payor industry and Avasant’s viewpoint.
March, 2024
Banking Digital Services 2024 RadarView™
The Banking Digital Services 2024 RadarView™ helps banking enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 106-page report also highlights top market trends in the banking space and Avasant’s viewpoint.
June, 2024
Travel, Transportation, and Hospitality Digital Services 2024 Market Insights™
The Travel, Transportation, and Hospitality Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the travel, transportation, and hospitality industry. The report also highlights key challenges that enterprises face today.
September, 2024
Life and Annuities Insurance Digital Services 2024–2025 RadarView™
The Life and Annuities Insurance Digital Services 2024–2025 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 99-page report also highlights top supply-side trends in the L&A insurance digital services space and Avasant’s viewpoint.
December, 2024
High-Tech Industry Digital Services 2024-2025 RadarView™
The High-Tech Industry Digital Services 2024-2025 RadarView™ can help high-tech enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid these enterprises in identifying the right partners and service providers to accelerate their digital transformation in this space. The 89-page report also highlights top market trends in the high-tech industry and Avasant’s viewpoint.
March, 2025
SAP Sapphire 2025: A Turning Point for AI-driven Enterprise Operations
At SAP Sapphire 2025, SAP unveiled a cohesive strategy to transform enterprise operations through embedded AI and unified data infrastructure. Central to this is the SAP Flywheel model, which allows applications, data, and AI to reinforce each other, enabling context-aware automation via Joule, SAP’s AI copilot. Joule extends across SAP and non-SAP systems, improving decision-making in users’ daily workflows. Supporting this is the Business Data Cloud, a unified, open data platform designed to eliminate fragmentation and fuel intelligent applications. With partnerships including Palantir and Adobe, SAP is aligning its architecture for the AI era, turning siloed data into real-time, cross-functional intelligence.
June, 2025
Digital Masters: Digital Technology Transformation 2025 RadarView™
The Digital Masters: Digital Technology Transformation 2025 RadarView™ helps organizations identify strategic partners for digital transformation through detailed profiles of service providers recognized as Digital Masters. It highlights their capabilities across key digital technologies, large-scale transformation execution, and future readiness, supported by representative clients and case studies. The 61-page report also covers Digital Masters’ response to macroeconomic and technology shifts, their business forecasts, and Avasant’s point of view.
August, 2025
Digital CX Services 2025 Market Insights™
The Digital CX Services 2025 Market Insights™ assist organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital CX transformation projects. The report also highlights key digital CX transformation challenges that enterprises face today.
October, 2025
Strengthening Margins & Resilience for Midtier Health Systems
Smaller and midtier healthcare systems face mounting financial, regulatory, and workforce pressures amid industry consolidation. Despite these challenges, their deep community ties and operational agility offer unique advantages. The report outlines a phased road map: immediate stabilization through contract audits and workforce initiatives; midterm growth via alliances, employer partnerships, and scalable analytics; and long-term differentiation through CoEs, telehealth, equity initiatives, and policy engagement. Success depends on transparent operations and strategic investments, as well as leveraging external expertise to build resilience and sustainable margins.
November, 2025
Manufacturing Smart Industry Services 2023 Market Insights™
The Manufacturing Smart Industry Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any smart industry projects. The report also highlights the ER&D domain’s traditional state and its evolution.
May, 2023