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Retail Digital Services 2025 Market Insights™
The Retail Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the retail industry. The report also highlights key challenges that enterprises face today in this space.
June, 2025
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Beyond Contracts: Elevating Vendor Oversight Through Management and Governance
In today’s risk-intensified and hyper-connected environment, enterprises can no longer rely on traditional, contract-focused vendor oversight. As third-party ecosystems become strategic enablers of innovation and resilience, organizations must shift toward an integrated approach that combines tactical vendor management with proactive governance. This paper explores how a unified oversight model can enhance risk mitigation, regulatory compliance, and long-term value creation. With tighter regulations and advanced digital tools and AI, best-in-class oversight turns vendors into strategic partners who deliver clear results, increase agility, and boost long-term performance for the enterprise.
July, 2025
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Digital Masters: Digital Technology Transformation 2025 RadarView™
The Digital Masters: Digital Technology Transformation 2025 RadarView™ helps organizations identify strategic partners for digital transformation through detailed profiles of service providers recognized as Digital Masters. It highlights their capabilities across key digital technologies, large-scale transformation execution, and future readiness, supported by representative clients and case studies. The 61-page report also covers Digital Masters’ response to macroeconomic and technology shifts, their business forecasts, and Avasant’s point of view.
August, 2025
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Internet of Things Services 2025 Market Insights™
The Internet of Things Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any IoT projects. The report also highlights key IoT challenges that enterprises face today.
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IT and Apps Managed Services Provider Trends: Quarterly Report for CQ2 2025
In this quarterly report (calendar quarter 2, 2025), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends) and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
October, 2025
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Life and Annuities Insurance Digital Services 2025 RadarView™
The Life and Annuities Insurance Digital Services 2025 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 101-page report also highlights top supply-side trends in the L&A insurance digital services space and Avasant’s viewpoint.
October, 2025
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Nordics Digital Services 2025–2026 Market Insights™
The Nordics Digital Services 2025–2026 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the Nordics. The report also highlights key challenges that enterprises face today.
December, 2025
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Applied AI Services 2022–2023 RadarView™
The Applied AI Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for AI by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key AI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right AI and analytics services partner. The 61-page report also highlights top market trends in the AI space and Avasant’s viewpoint.
May, 2023
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Media and Entertainment Digital Services 2023–2024 Market Insights™
The Media and Entertainment Digital Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact in the future for any digital projects in the media and entertainment space. The report also highlights key challenges that enterprises face today.
June, 2023
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Embedding Digital-First Principles in Businesses
In the fast-paced and ever-evolving world of technology, businesses constantly seek innovative ways to stay ahead of their competition. One approach that has proven to be a game-changer is the digital-first principle. This approach emphasizes putting digital technologies and strategies at the forefront of an organization’s operations, paving the way for improved efficiency, customer experience, and overall profitability of the business. In this research byte, we explore the significance of embedding digital-first principles into the core of businesses, the profound impact it can have on their growth and sustainability, and how service providers are helping to facilitate this transformation. We highlight the efforts of one such service provider, Unisys, based on its recent analyst and advisor event held in June 2023.
August, 2023
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Cloud Platforms 2023 RadarView™
The Cloud Platforms 2023 RadarView™ assists organizations in identifying strategic partners for cloud adoption by providing a detailed analysis of key cloud platform providers across product maturity, enterprise adaptability, and innovation road map. The 32-page report highlights top supply-side trends in the cloud platforms space and Avasant’s viewpoint.
October, 2023
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Nordics Digital Services 2023–2024 Market Insights™
The Nordics Digital Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the Nordic region. The report also highlights key challenges that enterprises face today.
December, 2023
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Contact Center Business Process Transformation 2023–2024 Market Insights™
The Contact Center Business Process Transformation 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any contact center services project. The report also highlights key challenges that enterprises face today.
January, 2024
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Intelligent Automation Services 2023–2024 Market Insights™
The Intelligent Automation Services 2023–2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on their IA projects. The report also highlights the key challenges enterprises face today in this space.
February, 2024
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Business Process Services – Provider Trends CQ4 2023 and CY 2023
In this quarterly report (calendar quarter 4, 2023) and annual report (calendar year, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.
April, 2024
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