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Consumer Finance – Technology-led Transformation enhances Consumer Loan Servicing
The increase in innovative technology, ever-changing customer needs, regulatory pressure, competition, and demand for more real-time transparent loan management is impacting the consumer finance industry. Limitations due to legacy systems, lack of proper infrastructure, and a need for talent make it tough for banks and financial institutions to compete while trying to embrace advanced technology to meet customer expectations. In order to cope with these changes, organizations are leveraging technology-rich platforms supplied by service providers to enhance customer experience and afford an automated and transparent financial lending workflow process. This approach within the consumer finance industry is poised to drive transformation in the sector.
May, 2021
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Avasant Digital Forum: Building Healthcare’s Digital Future
In recent years, advocates of telemedicine promised increased access to healthcare, better patient outcomes, and reduced costs. COVID-19 became an unexpected large-scale trial for telehealth. Remote patient monitoring, chronic disease management, virtual appointments, and other aspects of digital medicine showed earlier success in those trials. As vaccines and therapeutics reduce the load on healthcare providers, they should not look to return to their previous standards of care. Instead, they should look to continue with digital healthcare in their post-COVID plans.
April, 2021
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Avasant Digital Forum: Disrupting Media & Entertainment: The 5g Enabled Future
5G will have a disruptive impact on Media & Entertainment industry thanks to significant improvements in transmission speed, quality, and reliability, which will drive innovation in content, distribution, and end-user technologies. Lower latency and cost will enable live streaming of events and augmented reality shows on mobile devices. Higher speed and bandwidth will allow the entertainment industry to create more personalized and immersive experiences.
February, 2021
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RCM Business Process Transformation 2021 RadarView™
The RCM Business Process Transformation 2020 RadarView™ report assists healthcare organizations in identifying strategic partners for the digital transformation of their RCM operations by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key RCM service providers across practice maturity, domain ecosystem, and investments and innovations, thus helping healthcare enterprises in evaluating leading players in the RCM outsourcing space. The 66-page report also highlights top industry trends in the RCM outsourcing arena and Avasant’s viewpoint on them.
April, 2021
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Avasant Digital Forum: The Age of Cyber Crime: Mitigating the Impact of Data Breaches
The recent Solarwinds breach has shown that cybercrime is a rapidly increasing threat to businesses and has become an inevitability. The business impact can range from loss of data to damaged consumer confidence and significant financial liabilities. While investing in cyber security is critical, there’s a fiduciary responsibility to have a mitigation plan against damage to business reputation and trust from a data breach. It’s important for every company to be prepared to handle the breach lifecycle – from Incident management to Impact assessment, Communication, Breach resolution and Recovery.
March, 2021
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Avasant Digital Forum: Digital First Healthcare: Re-Imagining the Customer Value Chain
The Healthcare business teams need the correct data in-hand to serve customers faster and more efficiently. Today, they are dependent on vastly distributed and complex systems which do not provide real-time views with business context. Without business context it’s impossible to derive meaningful actionable insights in order to improve customer experience or fuel business growth. Rising cost complexities, interconnected systems and mounting regulatory pressures makes it imperative to know not just what went wrong, but why it went wrong in real-time. Simply looking at IT observability provides limited value to business operations teams.
March, 2021
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Avasant Key Sponsor of IAOP OWS21
The COVID-19 pandemic caused major disruption for service providers and customers alike. Many customers found that their provider contracts did not include clauses to address things like work-from-home, unavailability of key resources, etc. This presentation will outline lessons learned during the recent pandemic in contract negotiation and how future contracts should be revised based on these lessons learned.
February, 2021
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Computer Economics: Worldwide IT Spending and Staffing Outlook for 2021
Despite the chaos of 2020, the outlook for 2021 is surprisingly positive. IT organizations are expecting budget growth and to consolidate the changes made in the past turbulent year. This year, our report assesses IT operational and capital spending plans, executive priorities for IT investment, and plans for hiring and outsourcing for IT organizations worldwide.
March, 2021
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Avasant Digital Forum: Future Proofing your Enterprise: Enabling Digital Transformation in the New GCC Economy
As the GCC region recovers from the global pandemic it is emerging as the world’s foremost digital economy. Rapid Digitalization is enabling regional businesses and governments to transform and thrive in the post-COVID world. Digital transformation is a catalyst for this recovery and adopting a combination of AI, Automation, Analytics, Cloud and Mobility will enable the regional firms to stay ahead of the competition.
March, 2021
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Business Process Transformation Horizons
The report identifies key trends shaping business process management and outsourcing. It helps enterprises identify how peers are transforming their operations, how outsourcing engagements are evolving, and provides Avasant’s view. This report also highlights areas where service providers are focused on developing capabilities to meet the evolving needs of enterprises to help them be future-ready.
March, 2021
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Avasant Digital Forum: 2021 Outlook: Re-calibrating IT For a Volatile Economy
The Pandemic has forced companies to re-evaluate their IT strategy. While cost pressures and risk management drove the agenda in 2020, as the global economy re-emerges, 2021 is going to require a fresh outlook. Avasant’s premier 2021 Outlook Digital Forum featured research backed insights on the areas that CIOs and CFOs should focus on to re-imagine their IT while strengthening their Business.
February, 2021
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Insurance Digital Services 2021-2022 RadarView™
The Insurance Digital Services 2021-2022 RadarView™ report provides information to assist enterprises in charting out their action plan for digital transformation. It identifies key global service providers and system integrators that can expedite their digital transformation journey. It also brings out detailed capability and experience analyses of leading vendors to assist insurers in identifying strategic partners. The 103-page report also highlights key industry trends in the insurance space and Avasant’s viewpoint on them.
January, 2021
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Avasant Digital Forum: Vendor Governance Reimagined: Enabling Business Agility in the Digital Enterprise
In the era of Digital Transformation, our vendor relationships have become increasingly complex. The rapid adoption of digital technologies, flexible contracts and platform-based services have necessitated a radical change in the global service delivery model. And now, the COVID-19 pandemic is further transforming our vendor relationships, pushing us to redefine our engagement strategies, restructure contracts and increase offshore delivery. We have been forced to rethink how we create adaptable, resilient and responsive vendor governance models.
January, 2021
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Avasant Digital Forum: The Digital Banking Playbook: Re-imagining Global Banking for the New Economy
With a lighter branch footprint, seamless digital capabilities and a rich partner ecosystem, Digital Banks are reshaping the future of financial services. Global banks are rapidly transforming their operating model, compelled by changing consumer behavior and competing digital only Banks, the pandemic has super-charged this shift to digital and irrevocably changed Banking. Traditional banks have to evolve and become Digital-First to thrive in the New Economy.
January, 2021
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Digital CX and CRM Services 2020-2021 RadarView™
The Digital CX and CRM Services 2020-2021 RadarView™ report provides information to assist enterprises in building digital customer experience (CX) and CRM related strategies and charting out an action plan for CX transformation. It identifies key global service providers and system integrators that can expedite their CX transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 73-page report also highlights key industry trends in the digital CX and CRM space and Avasant’s viewpoint on them.
December, 2020
Digital Services
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