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The $100K H-1B Challenge: Strategic Pathways for the Tech Industry
The US administration’s new $100,000 H-1B fee marks a dramatic shift in immigration and foreign-worker policy, aiming to protect domestic wages and generate revenue. While Big Tech may absorb the cost for strategic hires, volume-dependent IT service firms face a potential $1B annual hit, prompting increased offshoring, nearshore expansion, and accelerated AI adoption. Worker shortages may hit healthcare and other critical sectors, while global competition for talent intensifies.
September, 2025
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Digital CX Services 2025 RadarView™
The Digital CX Services 2025 RadarView™ assists organizations in identifying strategic partners for digital CX services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key digital CX service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right digital CX services partner. The 71-page report highlights top supply-side trends in the digital CX services space and Avasant’s viewpoint on them.
October, 2025
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Navigating the Divestiture Process: From Strategy to Execution
In today’s volatile market, over 70% of Fortune 500 companies are actively reshaping their portfolios through divestitures. While the rewards are high, the risks are real. At Avasant, we help organizations turn complexity into clarity—transforming divestiture into a strategic growth engine.
October, 2025
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Microsoft Ignite 2025: Accelerating AI Integration to Transform Operations
This paper analyzes the major announcements from Microsoft Ignite 2025 and their implications for enterprise AI adoption. It examines how Microsoft’s expanded intelligence stack—spanning multi-model orchestration, Work IQ, Fabric IQ, Foundry IQ, Copilot integration, and Agent 365—provides a practical blueprint for building AI-first, “frontier” enterprises. Drawing on real-world examples from Mercedes-Benz, Epic, UBS, and Adobe, this paper highlights how leading organizations are operationalizing AI across workflows while navigating challenges in data quality, governance, and scalable value creation. Avasant’s perspective grounds these developments in broader industry trends and enterprise priorities.
November, 2025
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Procurement Business Process Transformation 2023 RadarView™
The Procurement Business Process Transformation 2023 RadarView™ assists organizations in identifying strategic partners for procurement business process transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key procurement business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 52-page report highlights top supply-side trends in the procurement space and Avasant’s viewpoint on them.
August, 2023
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Generative AI: A Key Enabler of Personalized and Intelligent CX
Generative AI is poised to transform customer-facing functions, including marketing, sales, commerce, and customer service. This research byte explores the enterprise applications and use cases of generative AI within the customer experience (CX) landscape, from automating content creation, personalizing product recommendations, and analyzing customer feedback to self-service automation. It also highlights how generative AI can significantly boost personalization and drive intelligent CX. Finally, it lays out key considerations for enterprises when adopting generative AI in their CX endeavors, including the need for unified customer data, external partners to speed up implementations, and ensuring content quality and data access control.
December, 2023
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Property and Casualty Insurance Digital Services 2024 RadarView™
The Property and Casualty Insurance Digital Services 2024 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 92-page report also highlights top supply-side trends in the P&C insurance digital services space and Avasant’s viewpoint.
August, 2024
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Life and Annuities Insurance Digital Services 2024–2025 Market Insights™
The Life and Annuities Insurance Digital Services 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the L&A insurance industry. The report also highlights key challenges that enterprises face today in this space.
December, 2024
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Redefining Humanity: The Next Evolutionary Leap?
In an era dominated by discussions on technology and automation, a deeper, more existential question is emerging: What does it mean to be human? This conversation is shifting beyond the confines of traditional tech discourse to explore the intersection of society, spirituality, medicine, space, and the forces that will shape the next 15 years of civilization. The recent Synapse Conclave, a two-day conference featuring over 40 thought leaders from various walks of life, explored the forces shaping the future, challenging long-held assumptions and posing urgent questions about the trajectory of human identity.
February, 2025
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From Oil to Hyperintelligence: The Strategic Pivot of GCC Countries
The GCC’s AI pivot marks a decisive break from hydrocarbon dependency, turning sovereign data, public capital, and enterprise scale into levers for AI-powered economic reinvention. Unlike fragmented efforts in other regions, the Gulf’s approach is both top-down and execution-focused, grounded in national AI visions, strategic sectoral priorities, and commercialization frameworks. What distinguishes the GCC is its intent to not only deploy AI but also build monetizable IP and regional platforms, especially in Arabic-first use cases. This transformation is not speculative; it is tightly aligned with fiscal rebalancing, industrial policy, and long-term digital sovereignty goals.
May, 2025
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Avasant Quantum Series: The Provider Imperative — Preparing Enterprises for the Quantum Era
While many Tier 1 and Tier 2 service providers have started laying the foundation for quantum computing and adjacent technologies, progress remains inconsistent, and most are still in the early stages of true readiness. At Avasant, we recognize that service providers often require strategic guidance in navigating this complex and rapidly evolving space, particularly in understanding enterprise expectations and aligning capabilities accordingly. Drawing on deep client interactions and insights into enterprise aspirations across AI and quantum, we have developed a comprehensive framework for service providers to assess and build quantum readiness. This framework spans four critical dimensions: practice capabilities, talent development, ecosystem partnerships, and investment priorities. It also incorporates key decision-making principles that enterprises are using to evaluate and select providers for their quantum journey.
June, 2025
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Beyond the Balance Sheet: ESG-Driven Divestitures
When a global consumer goods company divested its plastics-heavy packaging division last year, the move wasn’t just about cutting costs—it was about cutting carbon. This wasn’t just a business decision; it was a bold statement about priorities. In the fast-changing world of corporate strategy, ESG-driven divestitures are flipping the script, proving that letting go of the wrong assets can mean holding on to what really matters.
August, 2025
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Property and Casualty (P&C) Insurance Business Process Transformation 2025 Market Insights™
The Property and Casualty (P&C) Insurance Business Process Transformation 2025 Market Insights™ assists enterprises in identifying important demand-side trends that are expected to have a long-term impact on any P&C insurance process transformation engagement. The report also highlights key challenges that P&C insurance entities face today.
September, 2025
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Risk vs. Opportunity: How Service Providers Can Navigate US Tariffs Effectively
As the true extent of the U.S. tariff plan becomes clear, a wave of uncertainty is sweeping across global economies. The United States, as the world's largest consumer economy, plays a pivotal role in global trade dynamics. Any disruption in its import/export flows has cascading effects across industries, supply chains, and financial systems. In this climate, US Manufacturers and Retailers that import products, supplies and components will all face significant cost escalation and supply chain risks. Other sectors such as Healthcare, Transportation, and Pharma will also be negatively impacted. While this will cause inflationary pressures and potentially trigger a recession, businesses across every industry will have to postpone or reduce capital investments. This economic turbulence and supply chain disruption will reverberate across the ecosystem and is going to impact Technology and Services firms due to ensuing cost pressures, demand reduction and political sensitivities. So, what lies ahead for the service providers whose fortunes are intertwined with these enterprises?
April, 2025
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The Importance of Demand Management for Expanding Managed Services Scope
Managed service contracts are agreements between a service provider and a client that define the scope, quality, and cost of the services delivered. They are often used to outsource non-core functions, such as IT, to external vendors who can provide more efficiency, expertise, and innovation. However, not all organizations are able to leverage the benefits of managed service contracts to their full potential, especially when they lack proper demand management practices. This article will explore the case of a US-based utility that is attempting to expand the scope of work included in their managed service contracts, but faces challenges due to its funding model and demand management practices.
March, 2025
Technologies
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