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Beyond Hyperscalers: The Need for Purpose-Built Cloud in Enterprise IT
As enterprises embrace hybrid and multicloud environments, they face increasing challenges in managing distributed workloads, controlling cloud costs, and scaling AI-driven applications. This whitepaper explores the limitations of conventional cloud models and the need for a unified solution that seamlessly integrates IaaS, PaaS, AI, security, and connectivity on the back of an open-source architecture that helps eliminate vendor lock-in. It also examines Tata Communications’ Vayu Cloud, launched to help enterprises seamlessly orchestrate workloads across multicloud and hybrid environments, optimize cloud spend, and integrate AI capabilities within a secure and scalable framework.
March, 2025
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Banking Digital Services 2025 Market Insights™
The Banking Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the banking industry. The report also highlights key challenges that enterprises face today in this space.
May, 2025
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Avasant Quantum Series: Quantum Sensing in Business – What Every Enterprise Leader Needs to Know
Quantum sensing is a breakthrough technology that leverages the principles of quantum mechanics to measure physical phenomena with exceptional precision. Unlike traditional sensors, quantum sensors can detect minute changes in gravity, magnetic fields, motion, and time, often in environments where classical systems fail. With advantages such as ultrahigh sensitivity and resilience in harsh or GPS-denied conditions, quantum sensing is moving rapidly from research labs into real-world pilots, particularly in sectors such as defense, aerospace, and healthcare. As the technology matures, enterprises are encouraged to focus on high-value, high-complexity use cases where traditional sensing falls short. To fully capitalize on its potential, organizations should partner with specialized innovators, explore codevelopment opportunities, and begin building internal readiness through targeted talent development and infrastructure planning.
July, 2025
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Engineering and Construction Digital Services 2025 RadarView™
The Engineering and Construction Digital Services 2025 RadarView™ can help engineering and construction enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 53-page report also highlights top market trends in the engineering and construction industry and Avasant’s viewpoint.
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Revenue Cycle Management (RCM) Business Process Transformation 2025 Market Insights™
The Revenue Cycle Management (RCM) Business Process Transformation 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any RCM services project. The report also highlights key challenges that enterprises face today.
September, 2025
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Workday HCM Services 2025 Market Insights™
The Workday HCM Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Workday HCM project. The report also highlights key challenges that enterprises face today.
September, 2025
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Business Process Services Pricing and Solution Trends: H1 2025
In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.
October, 2025
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Strategic Evaluation of CRM Vendors’ AI Road Maps: An Executive Guide
Artificial Intelligence (AI) has fundamentally redefined the role of Customer Relationship Management (CRM) platforms. No longer confined to record-keeping, CRM platforms have evolved into predictive engines that drive personalization, operational efficiency, and customer loyalty. For executives and procurement leaders, the challenge is no longer whether to adopt AI, but how to select CRM vendors whose AI roadmaps align with long-term business strategy, governance, and regulatory requirements.
November, 2025
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Digital Masters 2023 RadarView™
The Digital Masters 2023 RadarView™ assists organizations in identifying strategic partners for their digital transformation initiatives by offering detailed profiles for each service provider. It provides a 360-degree view of the provider’s capabilities and market standings in individual technology prerequisites, hyperconvergence of technologies, and readiness for the future, along with a list of representative clients and brief client case studies. The 60-page report also provides our business forecasts for each Digital Master and Avasant’s viewpoint on them.
August, 2023
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Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 2: Composite Benchmarks
In this, our first survey-based report on generative AI strategy, spending, and adoption, we provide metrics on how much enterprises are spending on this ground-breaking technology, where they are spending it, and how they are governing it. This chapter provides statistics for nearly 200 companies that have already adopted some form of generative AI. It includes 22 figures providing data ranging from the strategic importance of AI to staffing and budget numbers, to usage data. It also covers the reservations and fears of using Gen AI and provides an understanding of the art of the possible.
December, 2023
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Digital Masters: Digital Technology Transformation 2024 RadarView™
The Digital Masters: Digital Technology Transformation 2024 RadarView™ assists organizations in identifying strategic partners for their digital transformation initiatives by offering detailed profiles for each service provider. It provides a detailed view of the provider’s capabilities across key digital technologies, ability to execute large digital transformation projects, and readiness for the future. It also offers a list of representative clients and brief client case studies. The 54-page report also provides business forecasts for each Digital Master and Avasant’s viewpoint on them.
September, 2024
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Intelligent Document Processing Platforms 2024–2025 RadarView™
The Intelligent Document Processing Platforms 2024 RadarView™ assists organizations in identifying strategic partners for document processing solutions by offering detailed capability and experience analyses for platform vendors. It provides a 360-degree view of key intelligent document processing platform vendors across the dimensions of product maturity, enterprise adaptability, and future readiness, thereby supporting enterprises in identifying the right service partners. The 54-page report highlights top supply-side trends in the document processing space and Avasant’s viewpoint on them.
December, 2024
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Insights from the Infosys Topaz Responsible AI Summit 2025
In the current era, responsible AI has become a cornerstone for sustainable innovation, as the rapid proliferation of AI technologies intersects with societal, ethical, and regulatory concerns. Organizations are under increasing pressure to ensure that AI systems are fair, transparent, and inclusive, addressing risks like algorithmic bias, privacy breaches, and unintended misuse.
March, 2025
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Supply Chain Operations Services Business Process Transformation 2025 Market Insights™
The Supply Chain Operations Services Business Process Transformation 2025 Market Insights™ assists enterprises in identifying important demand-side trends that are expected to have a long-term impact on any supply chain operations services transformation engagement. The report also highlights key challenges that enterprises face today.
May, 2025
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From Scale to Intelligence: How the Capgemini-WNS Deal Redefines the M&A Playbook for Business Process Services
In the rapidly evolving business process outsourcing landscape, July 7, 2025, marked a significant moment that could reshape industry dynamics. Capgemini’s $3.3B acquisition of WNS Holdings represents more than another mega-deal; it signals the start of the end of the and the dawn of intelligence-powered transformation in business process transformation services.
July, 2025
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