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RPA – Hype or Hope?
Robotic Process Automation (RPA) technology is finding new traction in the CIO community as a new weapon in todays digital transformation war chest. Automation with RPA promises increased efficiency, accuracy and cost savings. However, the case for RPA is not always straight forward. Companies that want to embrace automation should carefully assess their operations and evaluate their options before jumping on the RPA bandwagon.
November, 2016
Governance Transformation: How To Manage Ecosystems of Relationships in the New Digital Enterprise
A Digital tsunami is sweeping through the industry, forged by the convergence of changing consumer patterns, evolving business models and rapid technology shifts. Digital transformation is affecting each industry, albeit to different levels. As businesses transform and implement digital transformation, what changes need to happen internally, and structures put in place to change the way suppliers are governed? Listen to the webinar How to Manage Ecosystems and Relationships in the New Digital Enterprise with Avasant Partner, Carlos Hernandez to gain more insights.
October, 2016
The Evolution of Airports and Key Drivers for Transformation
Major airports have evolved from being merely the beginning and end of journeys, to being an integral part of the socioeconomic engine which drives regional growth. This shift has been driven by the emergence of four forces; externalization of airport profiles, internal focus on airport operations, changes in strategic and financial drivers and increasing constraints by regulatory and law enforcement requirements.
September, 2016
5 Levels of an Airport Revenue Strategy
Airports can drive ancillary revenues by following five key levels of business innovation; Passive Consumer Segmentation, Consumer Push Based on Consumer Segmentation, Individualized Consumer Integration, Passenger Flow Management and Operations Flow Management. Airports can choose from passively segmenting consumers based on a broad mapping of services to targeting specific consumer segments based on demographic/behavioral factors to define services for specific consumer segments.
September, 2016
Digital Business Transformation for Airports
A Digital tsunami is sweeping through the industry, forged by the convergence of changing consumer patterns, evolving business models and rapid technology shifts. Digital transformation is affecting each and every industry, albeit to different levels.
September, 2016
Maximizing Value From Your Sourcing Relationships
In todays complex global business environment, managing contracts and supplier accountability is necessary for improving operational efficiency and realizing value. Most organizations are cognizant of the value a structured governance approach to sourcing contracts can provide and are increasingly looking outside their organization for help. With a wide range of supplier governance tools and services available in the market, it is critical that organizations choose platforms or services that meet their specific requirements.
June, 2016
Big Data Analytics
"How can rice production in India, affect wheat output in the US, the shipping industry in Norway and the rubber industry in South America?" This was the opening statement of a commercial aired by T. Rowe Price. It is baffling to think that there is a connection between sectors that seem to be so disconnected from each other. But today, this is most certainly a reality.
December, 2015
Digital Enterprise: Market Leaders of Tomorrow
The digital revolution has changed the paradigms of global connectivity and customer empowerment. Enterprises are undertaking significant transformational exercises to become digitally relevant and create competitive differentiation. Statistics about the phenomenal mobile growth confirms that 93 percent of the total global population is connected by mobile, 26 percent is on social media, 35 percent is already connected through the internet, and global broadband penetration stands at 21 percent.
May, 2015
Building SMAC Strategies for Futuristic Organizations: The New Technology Foundation
Disruptive technologies like social, mobile, analytics and cloud (SMAC) are ushering in revolutionary changes into how organizations compete and engage with stakeholders. Organizations are embracing SMAC as enablers for next generation business models that are simplistic and yet impactful for the world around us.
January, 2015
Poised to Scale Up the IT-CPM Value Chain: Egypt’s Recipe for Success
The Digital Revolution is expected to drive many of the anticipated global sourcing trends, which will cut across industries and have a profound effect on how businesses evolve and transform their operating models. The Digital Age is breaking traditional technology barriers and transforming service delivery through highly globalized and innovative business models.
January, 2015
How Human Cloud and Infrastructure Cloud are Changing the BPO Sector
The Human Cloud and the Cloud Infrastructure are defining a new alternative to the traditional BPO services in various key segments of work. Service providers need to differentiate and invest in this transformative model and buyers need to re-organize their service strategies. The Human Cloud services are only going to grow more sophisticated and will take up a significant portion of the BPO pie in the years to come.
November, 2014
Internet of Things: Consumerisation of Technology
Technology democratization has weaved an ecosystem powered by intelligent systems, connectivity services, analytics, and technology infrastructure to deliver services. With internet as the backbone of disruptive technology referred as "Internet of Things", is expected to propel consumer and business demands for adoption of innovative solutions in most industry verticals.
August, 2014
Driving Healthcare Efficiency through Transformational Sourcing
The signing of the Patient Protection and Affordable Care Act (ACA) into law in 2010 along with subsequent provisions and amendments taking into effect from 2011 to 2013 marked a complete transformation of the U.S healthcare eco-system. The ACA represents a landmark moment that has affected the entire healthcare community, including citizens, businesses, healthcare payers & insurance companies and healthcare providers (hospitals, clinics, and physicians).
April, 2014
Revolutionizing Customer Experiences Through SMAC
The relationship between consumers and enterprises has never been as intrigued as in the 21st century. As digital technologies augmented by SMAC are creating new touch points for enterprises to awe their consumers, we are witnessing the evolution in consumer experiences. Social, mobility, analytics, and cloud are the nexus of forces, which will reshape how consumers experience a brand.
April, 2014
The Future of BPO: How Human Cloud and Infrastructure Cloud are changing the Game
The Human Cloud and the Cloud infrastructure are defining a new alternative to the traditional BPO services in various key segments of work. It is fast changing the dynamics of how the BPO industry has been operating. Service providers, in order to differentiate and avoid the commoditization penalty, will need to invest in this transformative model to stay competitive.
April, 2014