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  • IT Spending Benchmarks - U.S. Retailers Don’t Do Global Selling on the Internet (April 2002)

    U.S. Retailers Don’t Do Global Selling on the Internet (April 2002)

    A WorldPay survey of 100 leading U.S. retailers’ websites shows most cannot provide global ecommerce transactions. WorldPay logged on to U.S. retailers’ websites and attempted to purchase goods in currencies other than U.S. dollars and have them shipped to international locations.

    May, 2002

  • IT Spending Benchmarks - The Evolving Food Store (April 2002)

    The Evolving Food Store (April 2002)

    Food manufacturers and retailers face substantial consolidation and internationalization over the next five years, according to a report released today by Cap Gemini Ernst & Young titled "State of the Art in Food: The Changing Face of the Food Industry."

    May, 2002

  • IT Spending Benchmarks - Mutual Fund Investor’s Web Usage (April 2002)

    Mutual Fund Investor’s Web Usage (April 2002)

    Mutual fund investors are becoming increasingly comfortable using the web, according to the sixth annual American Century Internet Adoption Study, conducted by the Kansas City-based investment management firm. Apprehension about security and privacy continues to decline, with only a quarter (26%) citing security/privacy as a concern in the current study, dropping from 39% in 2000 and the high of 74% just four years ago.

    May, 2002

  • IT Spending Benchmarks - Online Dating Reaches Killer App Status (Apr 2002)

    Online Dating Reaches Killer App Status (Apr 2002)

    Terra Lycos released results of a survey of 1,100 Lycos users of their opinions on online dating.

    May, 2002

  • IT Spending Benchmarks - The Loyalty Acid Test (April 2002)

    The Loyalty Acid Test (April 2002)

    The Loyalty Acid Test survey, developed by Bain & Company, provides a relationship report card that uncovers the roadblocks to superior performance. The survey, designed to establish best-performance benchmarks, was administered to customers and employees from “loyalty leaders,” including Vanguard, Enterprise, Northwestern Mutual, Intuit, and Harley. Respondents’ answers reveal striking differences between typical companies and those with the highest levels of loyalty in their fields.

    May, 2002

  • IT Best Practices - Channel Management Software Strengthens Ties to Partners (Mar 2002)

    Channel Management Software Strengthens Ties to Partners (Mar 2002)

    Channel management software (CMS) aims at improving suppliers' control of their distributor and third-party sales network. Above all, CMS provides the tools to monitor and manage resellers who represent your company to customers. CMS can boost the loyalty resellers have to your brand and at the same time improve operations and increase sales. Resellers win also through additional sales leads to customers who have already demonstrated an interest in your products.

    May, 2002

  • IT Best Practices - Value Add Distribution in Manufacturing Illustrates Ebusiness Transaction Density Patterns (Feb 2002)

    Value Add Distribution in Manufacturing Illustrates Ebusiness Transaction Density Patterns (Feb 2002)

    One of the big challenges in planning, creating, and supporting electronic supply chain systems (ESCS) is to determine the volume that a system must be able to handle and how many organizations the system must support.

    May, 2002

  • Technology Trends - The Future of Wireless Mobile Commerce

    The Future of Wireless Mobile Commerce

    Mobile commerce (m-commerce) would seem to have an almost unlimited potential. Considering projections that over one billion users will possess PDAs or other devices equipped for wireless data by 2004, the attraction of selling to this group is high, but Computer Economics recommends taking a realistic view of m-commerce in light of the technological and cultural issues that must be resolved before sales can take off.

    May, 2002

  • IT Best Practices - The NBA: Using the Internet to Increase Revenue

    The NBA: Using the Internet to Increase Revenue

    The long-term goals of any e-commerce website are to increase revenue, increase traffic, and establish the company name while, at the same time, expanding to provide broader services and more products to the marketplace. It is a tall order for any company and especially optimistic when the company's goal is to achieve a leading role in web-based interactive streaming media.

    May, 2002

  • Technology Trends - Tracking and Navigation Systems Boom (Jan 2001)

    Tracking and Navigation Systems Boom (Jan 2001)

    J.D. Power Clubs' carclub.com plans to offer Airbiquity's Global Positioning System (GPS) wireless Accessory for under $200. The service is expected to include roadside assistance; accident assistance; route support; and concierge services, such as locating hotels, restaurants, ATMs, and hospitals. This is the first distribution agreement for the Airbiquity GPS Accessory. Computer Economics expects similar services to be offered by automobile manufacturers and other auto-related clubs.

    May, 2002

  • IT Best Practices - Seeking the Key to Successful B2B Collaboration (Dec 2001)

    Seeking the Key to Successful B2B Collaboration (Dec 2001)

    The driver for B2B collaboration, despite numerous obstacles and failures, is simple to appreciate: the payoff from these efforts is significant increases in revenues during the period of 2002 through 2006. Furthermore, these returns are independent of company size. Large companies can gain through such collaborations by means of establishing exchanges with suppliers and business partners that can generate revenues themselves, along with reduced costs, increased efficiencies, faster times to market, and improved product quality. Small companies, on the other hand, can benefit from participating in exchanges through entry into markets that they could not penetrate on their own.

    May, 2002

  • IT Spending Benchmarks - Online Gay and Lesbian Community to Top 68 Million by 2005 (Oct 2001)

    Online Gay and Lesbian Community to Top 68 Million by 2005 (Oct 2001)

    Computer Economics projects that between 2001 and 2005, the number of gay and lesbian Internet users will grow from 13.5 million to 22.4 million, as shown in Figure 1. This online group is growing at a much higher rate than the overall Internet population due to the privacy, relevant information, and virtual communities that are available online and are particularly attractive to gays and lesbians.

    May, 2002

  • IT Spending Benchmarks - Internet Users 18 or Under by Country 2001 through 2006 (Oct 2001)

    Internet Users 18 or Under by Country 2001 through 2006 (Oct 2001)

    This table counts Internet Users 18 or under by country from 2001 through 2006.

    May, 2002

  • IT Spending Benchmarks - Male Internet Users by Country 2001 through 2006 (Oct 2001)

    Male Internet Users by Country 2001 through 2006 (Oct 2001)

    This table counts male internet users by country from 2001 through 2006.

    May, 2002

  • Technology Trends - Increase Supply Chain Visibility Through Modularity

    Increase Supply Chain Visibility Through Modularity

    Facing increased competition stemming from a slowing economy, many companies are taking a closer look at their basic operation in an attempt to improve efficiency. The supply chain is one area that can offer significant paybacks from wise investments. The primary strategy to adopt in upgrading supply chain operations is to emphasize visibility. Providing managers, suppliers, business partners, and customers with real time information regarding part and product inventories enables them to make sound business decisions.

    May, 2002