Reports

Showing 1489–1504 of 4763 results

Digital Workplace Services: Crafting the New Workplace
As enterprises increasingly offer hybrid working models, they are evaluating their digital and physical workplace strategies. With a “test-and-learn” approach, enterprises are evaluating hybrid-working models to find the best fit for their businesses. In this scenario, service providers are playing a pivotal role in helping companies embrace the digital workplace models of tomorrow. These trends, and others, are covered in Avasant’s Digital Workplace Services 2022 RadarView™.
November, 2022
Low-Code, No Code, No Devs?
The process of developing and maintaining enterprise applications is changing. Agile methodologies and DevOps are contributing factors to the decline in application developer staffing ratios. Low-code/no-code, rapid application development approaches that aim to reduce coding and application development times further reduce the need for developers. Developers still make up the largest portion of most IT organizations, and they are quite expensive. Therefore, IT leaders should assess their developer needs in order to optimize their personnel budgets. This research byte summarizes our full report, Application Developer Staffing Ratios.
November, 2022
Application Developer Staffing Ratios 2022
The process of developing and maintaining enterprise applications is changing. Agile methodologies and DevOps are contributing factors to the decline in application developer staffing ratios. Low-code/no-code, rapid application development approaches that aim to reduce coding and application development times further reduce the need for developers. Developers still make up the largest portion of most IT organizations, and they are quite expensive. Therefore, IT leaders should assess their developer needs in order to optimize their personnel budgets.
November, 2022
Oracle Cloud ERP Services 2022–2023 RadarView™
The Oracle Cloud ERP Services 2022–2023 RadarView™ helps enterprises define their approach for Oracle Cloud ERP adoption and identify the right implementation partner to support them in their journey. It assesses implementation services providers based on their ability to offer services with limited disruption. The 78-page report also provides our point of view on how Oracle Cloud ERP implementation service providers are serving the changing needs of organizations through a multitude of customized frameworks, proprietary tools, and platforms, thus delivering a general ranking based on the key dimensions of practice maturity, partner ecosystem, and investment and innovation.
November, 2022
Facilitating the Journey to Oracle Cloud ERP
Oracle Cloud ERP is gaining ground among legacy Oracle Applications customers as well as net new buyers looking for a modern cloud suite. It provides capabilities to automate business processes, deliver improved reporting and analytics, and secure enterprise data. To deliver these benefits, service providers are leveraging proprietary tools, providing industry-specific functionality, and implementation accelerators for Oracle Cloud ERP migrations.
November, 2022
Digital CX Services 2022-23 RadarView™
The Digital CX Services 2022-23 RadarView™ provides information to assist enterprises in building digital customer experience (CX) and customer relationship management (CRM) strategies for charting out an action plan for CX transformation. It identifies key global service providers and system integrators that can help expedite an organization’s CX transformation journey. It also highlights detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 87-page report also highlights key industry trends in the digital CX space and Avasant’s viewpoint on them.
October, 2022
Building Competitive Advantage with Digital CX Services
CX has become a major driver of customer brand preference, purchase decisions, and behavior. It is a key differentiator contributing to enterprise growth, customer retention, and loyalty. With the rapid growth of devices and touchpoints, omnichannel and personalization are at the center of CX discussions. Enterprises are increasingly leveraging AI, analytics, and data platforms to build a 360-degree view of the customer. These emerging trends are covered in Avasant’s Digital CX Services 2022-23 RadarView™.
October, 2022
Property and Casualty Insurance Digital Services 2022–2023 RadarView™
The Property and Casualty Insurance Digital Services 2022–2023 RadarView™ can help property and casualty insurers craft a robust strategy for digital transformation based on the industry’s outlook and best practices. The report can aid businesses in identifying the right partners and service providers to accelerate digital adoption. The 103-page report also identifies key service providers and system integrators that can help enterprises in their digital transformation journeys.
October, 2022
Property and Casualty Digital Services: Raising the Bar in Customer Experience
Property and casualty (P&C) insurers are working to meet growing customer expectations amid the increasing cost of claims, intense competition from new entrants, and a changing regulatory environment. They are leveraging digital technologies to settle claims faster, improve underwriting, and detect fraud. Leading service providers support these efforts by providing insurance domain knowledge and technological expertise. These emerging trends are covered in Avasant’s Property and Casualty Insurance Digital Services 2022–2023 RadarView™.
October, 2022
Desktop Support Outsourcing Gains Popularity
The question of whether to turn over the desktop support function to a service provider is a critical and surprisingly complicated one. Our research shows that there is a strong cost advantage to outsourcing desktop support tasks, but many organizations have reported negative service experiences. This research byte summarizes our full report on desktop support outsourcing.
October, 2022
Desktop Support Outsourcing Trends and Customer Experience 2022
The question of whether to turn over the desktop support function to a service provider is a critical and surprisingly complicated one. Our research shows there is a strong cost advantage to outsourcing the desktop support function, but other factors, including giving up control, can lead to problems. Nevertheless, 51% of IT organizations are outsourcing at least some of their desktop support function, making this one of the most popular functions to outsource, according to our annual IT Outsourcing Statistics study.
October, 2022
No Retreat from the Digital Workplace
Over the past two years, pandemic lockdowns led to a huge boost in the adoption of digital workplace technologies to enable remote work. But even though workers are returning to offices, organizations are not returning to old ways of working. The digital workplace is here to stay. This Research Byte summarizes our full report, Digital Workplace Technologies Adoption Trends and Customer Experience.
October, 2022
Digital Workplace Technologies Adoption Trends and Customer Experience 2022
Digital workplace technologies are a set of tools and electronic capabilities that allow workers to communicate and collaborate virtually from anywhere. They are used to create the digital workplace, which integrates the technologies into a single environment. These tools took on additional significance during COVID-19 lockdowns but remain important as many companies have adopted more hybrid work since seeing how well it worked during lockdowns.
October, 2022
Oracle Charging Ahead with Cerner Integration but Big Hill to Climb
It’s been almost a year since Oracle announced its costly acquisition of Cerner, a giant provider of digital systems to healthcare companies. But it’s been a difficult year with more challenges ahead. The $28.4 billion acquisition closed in June. It’s the largest in Oracle’s history, nearly three times the size of its PeopleSoft acquisition in 2005. Oracle’s mission is to rewrite the Oracle Cerner electronic health record (EHR) system, add capabilities, and give it a modern, cloud-based foundation.
October, 2022
Cloud Platforms 2022 RadarView™
The Cloud Platforms 2022 RadarView™ addresses the need for enterprises to leverage cloud platforms to accelerate their digital journeys, embrace the cloud, and identify the right cloud platform providers to partner with. The 42-page report also provides our point of view on how cloud platform providers cater to enterprises’ changing needs through a wide portfolio of products and services, thus delivering a general ranking based on key dimensions of product maturity, enterprise adaptability, and innovation road map.
October, 2022
Cloud Platform Providers Moving up the Technology Stack
Continuing the trend from recent years, the cloud remains the top spending priority for enterprises, led by cloud applications and cloud infrastructure. The major drivers include cost optimization, the need to provide a reliable infrastructure, and using hybrid models to best handle data storage and compliance. To meet this continued growth, cloud platform providers are enhancing their capabilities to speed the migration of cloud applications and provide value higher up the technology stack. These emerging trends are covered in Avasant’s Cloud Platforms 2022 RadarView™.
October, 2022