• event img2 - Business Innovation and Obama Healthcare Reforms: GlobeTalk with Avasant

    Business Innovation and Obama Healthcare Reforms: GlobeTalk with Avasant

    This episode of GlobeTalk with Avasant had 2 topics; we spoke with author Deepa Prahalad, on the secrets behind why some products succeed, and others fail in the marketplace. We switched gears and spoke with Professor Joe Greco regarding the Obama Health Care Reform law, the most far reaching legislation in the United States enacted in 40 years.

    February, 2011

  • sourcing - Sourcing Drivers 2011: Realigning Business for the New Normal

    Sourcing Drivers 2011: Realigning Business for the New Normal

    Organizations are pursuing outsourcing today to gain more than just cost savings. But will the same old sourcing strategies be relevant in a world where the economy is in constant turbulence? In this note we take a look at the Top 5 Sourcing Drivers for 2011 that we believe will help unlock greater value for your organization and form the basis of more sustainable sourcing practices.

    January, 2011

  • transformation - Cloud Computing - Impact on Business & Outsourcing

    Cloud Computing – Impact on Business & Outsourcing

    The recent economic downturn and pressures on IT budgets have evolved a creative new business model in the form of Cloud Computing. This paper by Dr. Pradeep K.Mukherji, President & Managing Partner, Avasant Asia discusses Cloud Computing and its implications on today's businesses and outsourcing.

    December, 2010

  • transformation - Data Center Management In a Shared, Multi-Customer Environment

    Data Center Management In a Shared, Multi-Customer Environment

    This paper is intended to provide an overview of the fundamental elements of data center management in the context of a multi-customer environment, which is generally characteristic of outsource data center providers, but also increasingly similar to in-sourced data centers providing services to multiple internal customers in a best practice, shared services organization model.

    November, 2010

  • event img2 - Development of Technology Services Industry in Nigeria: GlobeTalk with Avasant

    Development of Technology Services Industry in Nigeria: GlobeTalk with Avasant

    This episode of GlobeTalk with Avasant was focused on the phenomenon of globalization services and how emerging countries are positioning themselves to be players in the global market for technology services. We spoke with representatives from CapeSource Technologies Limited, an innovative Nigerian company that is a regional leader in delivering IT and business processing services. We also spoke with a representative from the World Bank, which is actively supporting the development of nascent technology services industries across Africa.

    October, 2010

  • event img2 - Public Sector Outsourcing and Nunavut: GlobeTalk with Avasant

    Public Sector Outsourcing and Nunavut: GlobeTalk with Avasant

    This episode of GlobeTalk with Avasant was focused on how innovation in the technology services industry is impacting the public sector. We explored the issue of technology outsourcing at the state and local government level. We also looked at how Nunavut is attempting to modernize its telecommunications network in a geographically challenging environment to provide services to a dispersed population.

    October, 2010

  • Research Bytes - Training Best Way to Improve IT Staff Retention

    Training Best Way to Improve IT Staff Retention

    (IRVINE, Calif., August 11, 2008) IT organizations with the strongest education and training programs also have the lowest average turnover rates, according to a recently released Computer Economics study.

    August, 2008

  • IT Staffing - Factors Influencing IT Employee Turnover Rates

    Factors Influencing IT Employee Turnover Rates

    Because it is generally less expensive to retain good employees than find new ones, lowering turnover rates is a good strategy for reducing IT personnel expenses. In this study, we examine current trends in turnover rates and provide benchmarks for turnover by organization size. We then examine 11 factors commonly believed to influence employee retention, specifically: education and training opportunities, flexible schedules, work environment, social environment, incentive pay/bonuses, base salaries, insurance benefits, employee recognition programs, paid time off, retirement programs, and telecommuting opportunities. We assess how IT executives rank the importance of these factors, and we measure the impact of each factor on actual turnover rates. We conclude with recommendations on how organizations can most cost-effectively reduce turnover. (7 pp., 9 figs.)[Executive Summary]

    August, 2008

  • sourcing - The Next Wave of Outsourcing: Remote Infrastructure Management

    The Next Wave of Outsourcing: Remote Infrastructure Management

    In the pre-cloud era, the rapid evolution in IT architecture and remote servermanagement technologies, changes in customer behavior and demand pattern, and maturity in the provider and offshore service delivery landscape has propelled the industry toward accelerated adoption of Remote Infrastructure Management (RIM). Emergence of digital, mobile and cloud based solutions has altered the way IT infrastructure is managed, thereby changing the very complexion of RIM strategies.

    July, 2008

  • Research Bytes - Consolidation is Key in Reducing ERP Support Costs

    Consolidation is Key in Reducing ERP Support Costs

    (IRVINE, Calif.) Organizations wanting to optimize their ERP support costs should strongly consider consolidating and standardizing on a single version and instance of their primary vendor's platform.

    April, 2008

  • Research Bytes - Few IT Organizations Make Users Pay

    Few IT Organizations Make Users Pay

    (IRVINE, Calif.) Despite the heated debate over chargeback practices in the earlier part of the decade, 42% of companies still do not charge back any portion of their IT budgets and less than a quarter engage in aggressive chargeback practices, according to a Computer Economics survey of IT managers.

    December, 2007

  • Research Bytes - IT Change Management Still Lacking in Many Organizations

    IT Change Management Still Lacking in Many Organizations

    Most problems in the data center are caused by changes that are introduced into the production environment. Change management, therefore, is arguably the most critical requirement for a successful IT organization. This article investigates the effectiveness of IT change management practices and considers the impact of staffing levels on the overall quality of this process. We also examine the issues that may arise by failing to adequately develop and staff an IT change management function. (5 pp., 3 figs.)

    October, 2006