Latest Reports

  • ISS 2025 Chapter 32 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 32: Brick-and-Mortar Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 32: Brick-and-Mortar Retail Subsector Benchmarks

    Chapter 32 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 38 respondents in this sample have annual revenues ranging from about $150 million to over $200 billion.

    August, 2025

  • ISS 2025 Chapter 31 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 31: Investment Banking and Wealth Management Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 31: Investment Banking and Wealth Management Subsector Benchmarks

    Chapter 31 provides benchmarks for investment banking and wealth management firms. This subsector includes companies offering services such as portfolio management, financial advisory, private banking, asset management, and retirement planning. The 24 respondents in this sample have annual revenues ranging from about $50 million to about $200 billion.

    August, 2025

  • ISS 2025 Chapter 30 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 30: Commercial Banking Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 30: Commercial Banking Subsector Benchmarks

    Chapter 30 provides benchmarks for commercial banks. This subsector includes credit unions and community, regional, international, and national banks. The 26 respondents in this sample have annual revenues ranging from a minimum of about $50 million to about $175 billion. 

    August, 2025

  • ISS 2025 Chapter 29 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 29: Industrial and Automotive Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 29: Industrial and Automotive Subsector Benchmarks

    Chapter 29 provides benchmarks for industrial and automotive manufacturers. The 46 respondents in this subsector make auto parts, material handling equipment, engines, machinery, vehicles, and similar durable goods. The manufacturers in the sample range in size from about $50 million to about $75 billion in annual revenue.

    August, 2025

  • ISS 2025 Chapter 28 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 28: Aerospace and Defense Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 28: Aerospace and Defense Subsector Benchmarks

    Chapter 28 provides benchmarks for aerospace and defense companies. This category includes airplane and aerospace manufacturers, makers of weapons systems, aerospace and defense research, and other defense companies. The 16 respondents in this sample range in size from a minimum of about $50 million to around $50 billion in revenue.

    August, 2025

  • ISS 2025 Chapter 27 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 27: Building Materials Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 27: Building Materials Subsector Benchmarks

    Chapter 27 provides benchmarks for the building materials subsector, a vital part of the broader process manufacturing sector. The respondents in this subsector typically include manufacturers of cement, concrete, aggregates, bricks, insulation, gypsum products, roofing materials, pipes, glass, and various other essential components used in construction. The 19 companies in our sample often span a wide range in annual revenue, from approximately $200 million to over $60 billion. 

    August, 2025

  • ISS 2025 Chapter 26 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 26: Paper and Packaging Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 26: Paper and Packaging Subsector Benchmarks

    Chapter 26 focuses on benchmarks for the paper and packaging subsector, encompassing various organization sizes. As a critical component of the broader process manufacturing sector, respondents in this subsector typically include pulp and paper mills, containerboard and corrugated packaging manufacturers, flexible packaging producers, specialty paper converters, and other companies involved in the production and distribution of paper-based and allied packaging materials. The 19 companies in our sample range in annual revenue from approximately $50 million to well over $15 billion, reflecting the diverse scale of operations within the industry.

    August, 2025

  • ISS 2025 Chapter 25 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 25: Chemicals Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 25: Chemicals Subsector Benchmarks

    Chapter 25 provides benchmarks for chemical manufacturers. Chemical manufacturers are, by definition, process manufacturers that produce chemical products. This subsector includes manufacturers of chemicals, petrochemicals, and other chemical products. The 28 respondents in the sample range in size from a minimum of about $50 million to around $45 billion in annual revenue.

    August, 2025

  • ISS 2025 Chapter 24 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 24: Food and Beverage Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 24: Food and Beverage Subsector Benchmarks

    Chapter 24 provides benchmarks for food and beverage manufacturers. The 40 respondents in the sample range in size from about $50 million to around $40 billion in annual revenue. Food and beverage companies produce beverages, snack foods, meat products, seafood products, dairy products, dietary supplements, and other consumable food products. Some are suppliers to other food manufacturers or to the food service industry, while many also distribute consumer products to retailers or directly to consumers. This subsector does not include retailers of food and beverages, such as restaurants, unless they also manufacture their own food and beverage products.

    August, 2025

  • ISS 2025 Chapter 17 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 17: Government

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 17: Government

    Chapter 17 provides benchmarks for government organizations. The 28 respondents in the sample range in size from about $50 million to over $30 billion in annual revenue. The category includes city and county governments, federal and state agencies, law enforcement agencies, organizations that provide IT services to government agencies, and other government organizations. 

    August, 2025

  • ISS 2025 Chapter 16 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 16: IT Services and Solutions

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 16: IT Services and Solutions

    Chapter 16 provides IT spending and staffing statistics for the IT services and solutions sector. This category includes software companies, SaaS providers, systems integrators, IT solution providers, business process outsourcing firms, and other providers of IT services and solutions. There are 43 organizations in the sample, ranging in size from around $50 million to over $60 billion in annual revenue.

    August, 2025

  • ISS 2025 Chapter 15 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 15: Construction and Trade Services

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 15: Construction and Trade Services

    Chapter 15 provides benchmarks for construction and trade services companies. The 38 respondents in the sample range in size from about $50 million to over $75 billion in annual revenue. The category includes engineering and construction companies, commercial, residential, and industrial construction contractors, specialty contractors, oil field services firms, firms that provide mining services, environmental services firms, and other construction and trade services firms. 

    August, 2025