Chapter 37 provides benchmarks for oil and gas producers and midstream distributors across all organization sizes. The 17 respondents in this sector include integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about $50 million to more than $300 billion in annual revenue.

Chapter 33 provides benchmarks for online retailers. This subsector includes online retailers of clothing, home furnishings, dietary supplements and health products, agricultural products, pharmaceuticals, sports equipment, and other products. The 36 respondents in this sample have annual revenue ranging from about $100 million to over $200 billion.