Latest Reports

• Server Support Staffing Dips as IT Infrastructure Gets Easier to Administer

  The demand for server support administrators has been on a downward trend for a decade. Virtualization, automation, DevOps, and the cloud have made IT infrastructure easier to administer. As a result, the IT infrastructure support burden is lessening, although there are factors also working in the other direction. This Research Byte examines the reasons for the trend and provides a summary of our full report on Server Support Staffing Ratios.

  April, 2023

• Server Support Staffing Ratios 2023

  The demand for server support administrators has been on a downward trend for a decade. Virtualization, automation, DevOps, and the cloud have made IT infrastructure easier to administer. As a result, the IT infrastructure support burden is lessening, although there are factors also working in the other direction. We examine those factors in this new report, part of our IT staffing series.

  April, 2023

• Navigating Network Transformation with the Convergence of SD-WAN and Security

  The adoption of managed SD-WAN services has steadily increased in the past couple of years across geographies and industries, driven by a rise in remote work. SD-WAN managed services outsourcing grew by about 40% from 2021 to 2022. Additionally, the enterprise need for network security, effective application, and user and policy optimization is driving joint SD-WAN and SASE implementations. However, businesses still face challenges, such as migration from existing legacy networks, vendor management, and lack of skilled resources, while implementing SD-WAN. These trends, and others, are covered in Avasant’s SD-WAN Managed Services 2022–2023 RadarView™.

  March, 2023

• SD-WAN Managed Services 2022–2023 RadarView™

  The SD-WAN Managed Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for network transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key service providers for SD-WAN managed services across practice maturity, partner ecosystem, and investments and innovation, thus supporting enterprises in identifying the right workplace transformation partner. The 75-page report also highlights top industry trends in the SD-WAN outsourcing space and Avasant’s viewpoint on them.

  March, 2023

• Intelligent Automation Services: Intuitive Automation for Real-Time Decision-Making

  Enterprises face challenges in extracting, organizing, and processing high volumes of unstructured data. However, the advancements in AI have significantly expanded the scope of automation by providing new capabilities such as deep learning and generative AI to automate complex, data-driven tasks with high accuracy. Cognitive bots can now process unstructured data, recognize patterns, and make more informed decisions regarding workflows previously considered too complex for automation. By leveraging automation technologies such as RPA, ML, process mining, and AI, organizations can unlock new levels of productivity, innovation, and growth for increasing customer satisfaction and revenue, and gaining a competitive advantage. These trends, and others, are covered in Avasant’s Intelligent Automation Services 2022–2023 RadarView™.

  March, 2023

• Intelligent Automation Services 2022–2023 RadarView​™

  The Intelligent Automation Services 2022–2023 RadarView assists organizations in identifying strategic partners for IA by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key IA service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thus supporting businesses in finding the right IA service partner. The 77-page report also highlights top market trends in the IA space and Avasant’s viewpoint on them.

  March, 2023

• Enterprise Architecture Tops List of Most Mature Best Practices

  Avasant has released its major annual study on 35 IT management best practices, with enterprise architecture topping our list of most mature practices. This Research Byte highlights some of our findings on the most mature practices, along with an overview of the contents of the full study. The full study analyzes the growth and maturity of all 35 best practices, which are grouped into five major categories: IT governance, IT financial management, IT operational management, IT security and risk management, and application development.

  March, 2023

• The Questions to Ask About Telecommuting Before Someone Else Does

  Whether allowing work from home is a good idea depends on the organization, the role, how centralized your business is, the strength of your management team, and many other variables. But if you are going to allow more telecommuting, you need certain ducks in a row. 

  March, 2023

• Orange Cyberdefense Reports Changing Trends in Cyber Extortion and Ransomware

  Ransomware and cyber extortion are not only becoming more common but more damaging to enterprises. As cyberattacks become more sophisticated, often supported by nation-states, they are leading to high-profile and embarrassing releases of customer data. Orange Cyberdefense, which held an analyst event in Antwerp, Belgium, followed a few days later by a customer and partner event in London, England at the end of November 2022, is countering these threats by providing new managed security services offerings, including increased threat intelligence, and supporting secure access service edge (SASE).

  March, 2023

• Torc Brings a Targeted, Cloud-Native Approach to Tech Talent Acquisition

  Torc is a software development talent marketplace that leverages an AI-driven engine to match developers and companies worldwide. It’s a Tech Innovator to watch, the first in a new Avasant series on Tech Innovators.

  March, 2023

• Strategies for Enterprises in Response to Tech Industry Layoffs

  The recent spate of layoffs in the technology industry should raise questions in the mind of customers who have these vendors as essential elements of their IT landscape. These concerns also extend to service providers, who are also seeing a pullback in business and undergoing staff reductions. This Research Byte explores these issues and how business leaders should mitigate risks and take advantage of opportunities during such uncertain times.

  March, 2023

• IT and Apps Managed Services Market Trends: Quarterly Report for Q4 2022

  In this quarterly report (Calendar Qtr 4, 2022), Avasant provides key information on IT Services Solution and Pricing Trends. The report covers market (buyer) perspective, macro trends from service provider community and finally, the pricing, solution and staffing trends in the space. The report covers trends across services including Infrastructure and Cloud Services, Application Services, and Digital Services. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research and data collection, as well as AvaMark Price Benchmarking database.

  February, 2023