Latest Reports

• Digital Workplace: Challenges and Opportunities in the Modern Enterprise

  The emergence of smart technologies enabled workplaces to become more productive and allow for a work-from-anywhere model. Web conferencing tools such as Zoom, Teams, and Google Meet, and workplace social networking tools such as Slack and Microsoft Yammer were already gaining popularity prior to the pandemic. This Research Byte summarizes our full report, Digital Workplace Technologies Adoption and Customer Experience.

  September, 2024

• Digital Workplace Technologies Adoption and Customer Experience 2024

  Digital workplace technologies are a set of tools and electronic capabilities that allow workers to communicate and collaborate virtually from anywhere. They are used to create the digital workplace, which integrates technologies into a single environment.

  September, 2024

• Worldwide Technology Trends 2024

  This study is designed to give business leaders insight into the adoption, investment, and customer experience for 15 technologies in each category. It provides a glimpse into how quickly an emerging technology is being adopted, how deeply more established technologies penetrate the market, and how positive the customer experience is with each of them. The study also delves into the specific types of solutions under consideration. By understanding the adoption trends, investment activity, and customer experience, decision-makers are in a better position to assess the potential risks and rewards of investing in each of these technologies. They also can gain insight into just how aggressively competitors and peers are investing in them.

  May, 2024

• IT Security Technology Adoption and Customer Experience 2024

  Organizations in all industries and of all sizes require some form of IT security technology. With threats on the rise, companies are continuing to invest in this technology. According to our annual Technology Trends study, while 83% of respondents reported some form of IT security adoption, 72% percent of all organizations stated that they are making new investments.

  February, 2024

• Oracle Cloud ERP Services 2023–2024 Market Insights™

  The Oracle Cloud ERP Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Oracle Cloud ERP implementation or maintenance project. The report also highlights key challenges that enterprises face today in this space.

  February, 2024

• Supply Chain Management Adoption Trends and Customer Experience 2024

  Supply chain management (SCM) has become a hot topic in recent years. From grocery shelves running out of toilet paper and cleaning supplies during the pandemic, to shortages of semiconductors leading to auto dealers running out of cars to sell, to cargo ships lined up at the ports of Los Angeles and Long Beach, the term “supply chain” was on everyone’s lips. But given the resolution of global supply chain issues over the past year, what does this mean for future adoption and investments of SCM systems?

  February, 2024

• Airlines and Airports Digital Services 2024 Market Insights™

  The Airlines and Airports Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the airports and airlines industry. The report also highlights key challenges that enterprises face today.

• Virtual and Augmented Reality Adoption Trends and Customer Experience 2024

  Businesses are currently in the early stages of adopting virtual reality and augmented reality (VR/AR) solutions. While widespread adoption of VR/AR has not yet fully materialized, businesses are actively experimenting with these technologies.

  February, 2024

• Contact Center Business Process Transformation 2023–2024 Market Insights™

  The Contact Center Business Process Transformation 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any contact center services project. The report also highlights key challenges that enterprises face today.

  January, 2024

• Engineering and Construction Digital Services 2024 Market Insights™

  The Engineering and Construction Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the engineering and construction industry. The report also highlights key challenges that enterprises face today.

  January, 2024

• Digital Commerce Services 2023–2024 Market Insights™

  The Digital Commerce Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that can help enterprises identify key areas and use cases and develop a strategy around digital commerce services transformation. The report also highlights the adoption of digital commerce solutions and services by key industries and use cases implemented by enterprises.

  January, 2024

• Low-Code/No-Code Adoption Trends and Customer Experience 2024

  Low-Code/No-Code (LC/NC) platforms are becoming increasingly popular in enterprise software development. LC/NC enables non-technical users and citizen developers to quickly create software applications with little to no manual coding. Using a visual drag-and-drop interface, pre-built components, and templates, LC/NC platforms allow users to create applications without requiring a high level of coding knowledge. This capability is invaluable for companies of all sizes because it lowers development costs, speeds up development, and improves agility.

  January, 2024