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  • Network Spending as a Percentage of IT Operatonal 450x450 - IT Spending Trends in Healthcare Services 2024

    IT Spending Trends in Healthcare Services 2024

    IT spending in the healthcare services industry is rising, driven by the need for digital transformation and advanced technologies such as AI and telehealth. These investments aim to enhance clinical outcomes and streamline administrative processes. However, they also introduce challenges such as cybersecurity risks, data privacy concerns, legacy system integration issues, and a shortage of IT skills. How are organizations ensuring the success and sustainability of their IT initiatives? This report reviews current IT spending trends, key metrics from our benchmarking survey, and the implications for the industry's future, concluding with an overview of the role of IT in improving healthcare quality.

    July, 2024

  • ISS 2024 Product Image Chp 10 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 10: Energy and Utilities

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 10: Energy and Utilities

    Chapter 9 provides benchmarks for wholesale distributors. This category includes wholesale distributors of building products, home furnishings, home improvement products, auto parts, industrial components, fuel supply, electronics, food and beverage, and other products. The 49 respondents in the sample range in size from a minimum of about $50 million to $25 billion in revenue.

    September, 2024

  • ISS 2024 Product Image Chp 40 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 40: IT Services and Consulting

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 40: IT Services and Consulting

    Chapter 40 provides IT spending and staffing statistics for the IT services and consulting sector. This category includes systems integrators, IT solution providers, business process outsourcing firms, managed services companies, IT consultants, and other providers of IT services and solutions. There are 17 organizations in the sample, ranging in size from around $50 million to over $100 billion in annual revenue.

    September, 2024

  • ISS 2024 Product Image Chp 29 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 29: Online Retailers

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 29: Online Retailers

    Chapter 29 provides benchmarks for online retailers. This subsector includes online retailers of clothing, home furnishings, dietary supplements and health products, agricultural products, pharmaceuticals, sports equipment, and other products. The 27 respondents in this sample have annual revenue ranging from about $100 million to over $200 billion.

    September, 2024

  • Practice adoption Stages IT Security Training - IT Security Training Best Practices 2024

    IT Security Training Best Practices 2024

    IT security training is a business best practice that involves training all IT and user personnel in a company’s security policies and procedures to increase awareness and ensure compliance. It is a highly advisable practice for every organization regardless of size or sector. Having well-defined IT security policies is all well and good and to be expected, but having them in place is of little value if IT personnel and users violate them or fail to be diligent in their application.

  • New Tech for Grab Go Shopping 450x450 - New Technologies for Grab-And-Go Shopping

    New Technologies for Grab-And-Go Shopping

    Autonomous, grab-and-go shopping is on the rise worldwide, with retailers searching for solutions to speed up store visits, increase customer satisfaction, boost sales, optimize store layouts, and deal with labor shortages. 

    May, 2023

  • RB Oracle 450x450 - Oracle Racing to Catch Up with Focus on Generative AI

    Oracle Racing to Catch Up with Focus on Generative AI

    As Oracle's CloudWorld conference returned to Las Vegas this month, the question on many lips was: Since Oracle appeared to be a bit late to the generative AI party, will its aggressive focus allow it to catch up? It appears to be something of a theme for Oracle, which was famously late to the cloud (see below). Though, to be fair, the software and database giant is responding much more quickly and very aggressively to this scorching hot trend.

    September, 2023

  • ERP Users per ERP 450x450 - ERP Support Staffing Ratios 2024

    ERP Support Staffing Ratios 2024

    Rightsizing the support staff for an ERP system can be difficult. This is because many factors affect the support staffing ratio. These include the type of ERP system, its age, the extent of modification, and the industry sector. Nevertheless, understanding support requirements for ERP systems is vital for IT leaders. This research byte summarizes our full report on ERP support staffing ratios.

    January, 2024

  • Security Technology 450x450 - IT Security Technology Adoption and Customer Experience 2024

    IT Security Technology Adoption and Customer Experience 2024

    Organizations in all industries and of all sizes require some form of IT security technology. With threats on the rise, companies are continuing to invest in this technology. According to our annual Technology Trends study, while 83% of respondents reported some form of IT security adoption, 72% percent of all organizations stated that they are making new investments.

    February, 2024

  • IT Spending Trends in Commercial Real Estate 450x450 - IT Spending Trends in Commercial Real Estate 2024

    IT Spending Trends in Commercial Real Estate 2024

    The commercial real estate industry is a vital sector of the global economy that provides spaces for businesses of all types. However, the industry has faced significant challenges over the past three years. The demands on their IT organizations are significant. What is it about the CRE sector that makes it unique? In this report, we analyze the ways in which this sector differs from other sectors in terms of their IT spending characteristics. We conclude with recommendations for optimizing the IT budget within this sector.

    May, 2024

  • Product Image Tech Innovator orchid 450x450 - From Black Box to Easy Answers: App Orchid's AI-Powered Platform Unlocks Insights

    From Black Box to Easy Answers: App Orchid’s AI-Powered Platform Unlocks Insights

    To say that AI is the scorching hot trend of 2024 is a huge understatement, and thus many companies have come to believe that AI projects can be the Holy Grail. But there are many problems that companies face in this regard. However, companies in a market dubbed enterprise decision intelligence (EDI) have emerged to fill this gap. One of the more interesting is App Orchid.

    July, 2024

  • ISS 2024 Product Image Chp 14 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 14: Construction and Trade Services

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 14: Construction and Trade Services

    Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 60 respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about $50 million to more than $100 billion in annual revenue.

    September, 2024

  • ISS 2024 Product Image Chp 19 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 19: Commercial Real Estate

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 19: Commercial Real Estate

    Chapter 19 provides benchmarks for commercial real estate organizations. The 33 respondents in the sample range in size from about $50 million to over $15 billion in annual revenue. The sector includes retail, office, industrial, multifamily, and other property management companies, commercial real estate developers, real estate investment firms, and real estate brokers, consultants, and advisors.

    September, 2024

  • ISS 2024 Product Image Chp 30 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 30: Healthcare Payors

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 30: Healthcare Payors

    Chapter 30 provides benchmarks for health insurance companies. The firms in this sector include companies that sell medical and dental insurance along with healthcare providers that also offer health insurance plans and function as healthcare payors. The 26 respondents in this sector range in size from a minimum of $100 million to over $100 billion in annual revenue.

    September, 2024

  • Practice adoption Stages IT Security Training - IT Leaders Value IT Security Training, Yet Many Organizations Are Inconsistent

    IT Leaders Value IT Security Training, Yet Many Organizations Are Inconsistent

    IT security training is a business best practice that involves training all IT and user personnel in a company’s security policies and procedures. This increases awareness and ensures compliance, making it a highly advisable practice for every company. However, our report shows that too many adopters are only conducting security training in an inconsistent manner, which can have dire consequences. This Research Byte provides a summary of our full report on IT security training best practices.