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  • IOT Customer Experience  - Internet of Things Adoption Trends and Customer Experience 2023

    Internet of Things Adoption Trends and Customer Experience 2023

    The Internet of Things (IoT) is a maturing technology and for many years it has promised benefits such as lower labor costs, better tracking of assets, improved business processes, and efficient energy management. Indeed, IoT seems like a no-brainer technology for companies to invest in. By now, if the hype were to be believed, every product in the home would be “smart” and every machine in the enterprise would be replete with sensors. Instead, IoT lags behind most of the other technologies in our Technology Trends study in terms of new investment.

    June, 2023

  • ISS Chapter 15 450x450 - IT Spending and Staffing Benchmarks 2023/2024: Chapter 15: IT Services and Solutions Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 15: IT Services and Solutions Sector Benchmarks

    Chapter 15 provides IT spending and staffing statistics for the IT services and solutions sector. The category includes software companies, software-as-a-service providers, systems integrators, IT solution providers, business process outsourcing firms, and other providers of IT services and solutions. There are 46 organizations in the sample, ranging in size from around $50 million to over $50 billion in annual revenue.

    July, 2023

  • ISS Chapter 34 450x450 - IT Spending and Staffing Benchmarks 2023/2024: Chapter 34: Technical Services Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 34: Technical Services Subsector Benchmarks

    Chapter 34 provides benchmarks for technical services organizations. The 25 respondents in the sample range in size from a minimum of about $50 million to about $3 billion in annual revenue. The sector includes firms that provide technical services, such as engineering, architectural, scientific, research, and other services.

    July, 2023

  • HCM Systems Close the Talent Gap  450x450 - HR/HCM Adoption Trends and Customer Experience 2023

    HR/HCM Adoption Trends and Customer Experience 2023

    In the past, human resources (HR) departments were typically seen as cost centers, but there is a growing appreciation for the strategic value that HR can bring to an organization. By embracing HR’s strategic role, organizations may realize the full potential of the function as a value-add that propels business success.

    July, 2023

  • RB Featured Image Outsourcing Services v1 450x450 - System Implementation/Integration Outsourcing Trends and Customer Experience 2023

    System Implementation/Integration Outsourcing Trends and Customer Experience 2023

    System implementation/integration outsourcing is the use of an external service provider to assist in implementing new systems, which often includes integration with other new or existing systems. A systems integration (SI) firm can help or be responsible for some or all of the following: identifying system requirements, understanding and redesigning business processes, selecting a new system, and deploying the system.

    November, 2023

  • Business and Data Analytics 450x450 - Low-Code/No-Code Adoption Trends and Customer Experience 2024

    Low-Code/No-Code Adoption Trends and Customer Experience 2024

    Low-Code/No-Code (LC/NC) platforms are becoming increasingly popular in enterprise software development. LC/NC enables non-technical users and citizen developers to quickly create software applications with little to no manual coding. Using a visual drag-and-drop interface, pre-built components, and templates, LC/NC platforms allow users to create applications without requiring a high level of coding knowledge. This capability is invaluable for companies of all sizes because it lowers development costs, speeds up development, and improves agility.

    January, 2024

  • Trending in IT Quality Assurance 450x450 - IT Quality Assurance and Testing Staffing Ratios 2024

    IT Quality Assurance and Testing Staffing Ratios 2024

    IT quality assurance and testing has always been a vital role in IT organizations. However, the role of quality assurance as a discrete job position has changed significantly. In 2023, the percentage of quality assurance and testing staff as a percentage of the total IT staff dropped to 3.6% from 4.2% in 2022.

    February, 2024

  • Product Image for Valuations 09 450x450 - Fair Market Values April 2024

    Fair Market Values April 2024

    The Computer Economics Market Value Reports provide information on the most commonly traded machines and systems at the time the report is published. The values shown are the composites of a range of quotes acquired from sources within the industry deemed reliable, accuracy of the information presented is not guaranteed. Resources are eBay, Insight, NewEgg, CDW, ETB-Tech, Amazon, Savemyserver, TheServerStore, LoadBalancer, NetworkOutlet, Netsyst-Direct, TigerDirect, and others as well as online sales companies and appraisals.

    April, 2024

  • Product Image Tech Innovatr 450x450 - Prismforce: Meeting the Needs of the Talent Supply Chain Ecosystem

    Prismforce: Meeting the Needs of the Talent Supply Chain Ecosystem

    IT and tech services companies with hundreds of development projects have always had difficulty matching developer skills with open jobs. One of the companies tackling this talent supply chain morass is Prismforce. Prismforce is a US-India startup that provides a SaaS platform designed to address the talent supply chain challenges faced by IT and tech services. Prismforce has already garnered the trust of over 20 top-tier IT services and tech companies, boasting about 500,000 users on its platform. It is a Tech Innovator to watch.

    June, 2024

  • ISS 2024 Product Image Chp 02 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 2: Composite Benchmarks

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 2: Composite Benchmarks

    This year, Avasant Research is celebrating the 35th anniversary of the Computer Economics IT Spending and Staffing Benchmarks study. To mark this milestone, we have accumulated the largest sample of companies in our history (over 350 companies in our single-year sample compared to 215 last year), including a significant number of the world’s largest enterprises. For the first time, we not only have small, midsize, and large chapters but also a very large chapter for companies with over $500 million in IT spending.

    September, 2024

  • ISS 2024 Product Image Chp 34 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 34: Utilities

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 34: Utilities

    Chapter 34 provides benchmarks for utilities. The 38 respondents in this subsector range in size from $85 million to $100 billion in annual revenue. This category includes gas and electric utilities, power transmission distributors, water and power utilities, and telecommunications service providers.

    September, 2024

  • ISS 2024 Product Image Chp 21 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 21: High-Tech

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 21: High-Tech

    Chapter 21 provides benchmarks for high-tech companies. This category includes computer products manufacturers, telecommunications equipment manufacturers, semiconductor manufacturers, aerospace and defense manufacturers, pharmaceutical makers, biotechnology product makers, and other high-tech manufacturers. The 27 respondents in this sample range in size from a minimum of about $50 million to over $30 billion in revenue.

    September, 2024

  • Digital Workplace Tech 450x450 - Digital Workplace Technologies Adoption and Customer Experience 2024

    Digital Workplace Technologies Adoption and Customer Experience 2024

    Digital workplace technologies are a set of tools and electronic capabilities that allow workers to communicate and collaborate virtually from anywhere. They are used to create the digital workplace, which integrates technologies into a single environment.

    September, 2024

  • Trend in Server Support Product image - Server Support Staffing Ratios 2023

    Server Support Staffing Ratios 2023

    The demand for server support administrators has been on a downward trend for a decade. Virtualization, automation, DevOps, and the cloud have made IT infrastructure easier to administer. As a result, the IT infrastructure support burden is lessening, although there are factors also working in the other direction. We examine those factors in this new report, part of our IT staffing series.

    April, 2023

  • IOT Customer Experience  - IoT Shows Little Growth in Adoption Despite High ROI

    IoT Shows Little Growth in Adoption Despite High ROI

    The Internet of Things (IoT) is a maturing technology, and for many years it has promised benefits such as reduced labor costs and improved business processes. However, our data is showing a trend that is common with other technologies as they mature. The adoption and investment of IoT projects have remained low. In fact, IoT appears to lag most technologies. This Research Byte examines the potential causes.

    June, 2023