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  • Product image for ISS Euro 10 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 8: Retail Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 8: Retail Sector Benchmarks

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, electronics, sports equipment, groceries, pharmaceuticals, and general merchandise. They include restaurant chains, department stores, luxury retail stores, electronics stores, furniture stores, pharmacies, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 43 respondents in the sample range in size from about €90 million to over €30 billion in annual revenue.

    September, 2023

  • EURO ISS 2024 01 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 1: Executive Summary

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 1: Executive Summary

    Chapter 1 provides an overview of the key findings from the full study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.

    October, 2024

  • EURO ISS 2024 17 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 14: Construction and Trade Services Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 14: Construction and Trade Services Sector Benchmarks

    Chapter 14 provides benchmarks for construction and trade services companies. The 23 respondents in the sample range in size from about €60 million to around €35 billion in annual revenue. This category includes engineering and construction companies, commercial, residential, and industrial construction contractors, specialty contractors, firms that provide oil field services, mining services, environmental services, and other construction and trade services firms.

    October, 2024

  • Euro ISS 2024 RB 450x450 - European CIOs Making Investments with Strong Budget Increases

    European CIOs Making Investments with Strong Budget Increases

    Despite some economic turbulence, persistent nearby conflicts, and tech layoffs, end-user companies are showing relatively strong IT spending increases. CIOs are investing in a series of new technologies designed to transform the enterprise including AI, data analytics, and even the metaverse. Hiring is also keeping pace, and, for the most part, CIOs have the budget they need to make meet their mission of continued strategic transformation. This Research Byte is a brief description of some of the findings in our European IT Spending and Staffing Benchmarks 2024/2025 study.

    October, 2024

  • Product image for ISS Euro 11 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 9: Wholesale Distribution Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 9: Wholesale Distribution Sector Benchmarks

    Chapter 9 provides benchmarks for wholesale distributors. The category includes wholesale distributors of building products, home improvement products, auto parts, industrial components, fuel supply, electronics, food and beverage, pharmaceuticals, and other products. The 18 respondents in the sample range in size from a minimum of about €60 million to €30 billion in revenue.

    September, 2023

  • EURO ISS 2024 02 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 2: Composite Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 2: Composite Benchmarks

    This chapter provides composite metrics for all survey respondents across all sectors and organization sizes. The sample includes 154 organizations and is stratified by size and sector as described in the survey methodology section. Respondents must have at least €50 million in annual revenue or IT spending greater than €1 million and maintain at least some operations in Europe. There is no upper limit on the size of survey respondents.

    October, 2024

  • EURO ISS 2024 18 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 15: IT Services and Solutions Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 15: IT Services and Solutions Sector Benchmarks

    Chapter 15 provides IT spending and staffing statistics for the IT services and solutions sector. This category includes software companies, SaaS providers, systems integrators, IT solution providers, business process outsourcing firms, and other providers of IT services and solutions. There are 28 organizations in the sample, ranging in size from around €50 million to over €25 billion in annual revenue.

    October, 2024

  • Product image for ISS Euro 12 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 10: Energy and Utilities Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 10: Energy and Utilities Sector Benchmarks

    Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 18 respondents in this sector include public utilities (water, gas, and electric), regional utilities, integrated energy companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about €150 million to more than €100 billion in annual revenue.

    September, 2023

  • EURO ISS 2024 03 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 3A: Benchmarks by Organization Size

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 3A: Benchmarks by Organization Size

    In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 98 respondents in the small organization sample, 102 in the midsize sample, 65 in the large sample, and 40 in the very large sample.

    October, 2024

  • EURO ISS 2024 19 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 16: Media and Information Services Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 16: Media and Information Services Sector Benchmarks

    Chapter 16 provides benchmarks for the media and information services sector. This sector includes publishing, broadcasting, entertainment, and digital media organizations, as well as other media and information services companies. The 15 respondents in the sample have annual revenues ranging from about €50 million to around €13 billion.

    October, 2024

  • Product image for ISS Euro 13 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 11: Healthcare Services Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 11: Healthcare Services Sector Benchmarks

    Chapter 11 provides benchmarks for healthcare services companies. The 15 respondents in this sector include community hospital groups, national and regional hospital systems, healthcare systems, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about €50 million to over €15 billion in annual revenue.

    September, 2023

  • EURO ISS 2024 04 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 3B: Benchmarks by Organization Size

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 3B: Benchmarks by Organization Size

    In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 98 respondents in the small organization sample, 102 in the midsize sample, 65 in the large sample, and 40 in the very large sample.

    October, 2024

  • EURO ISS 2024 20 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 17: High-Tech Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 17: High-Tech Subsector Benchmarks

    Chapter 17 provides benchmarks for high-tech companies. This category includes computer products manufacturers, telecommunications equipment manufacturers, semiconductor manufacturers, aerospace and defense manufacturers, pharmaceutical makers, biotechnology product makers, and other high-tech manufacturers. The 21 respondents in this sample range in size from a minimum of about €50 million to over €60 billion in revenue.

    October, 2024

  • IT Staffing RB europe 450x450 - Tough Times in Europe Call for IT Budget Growth

    Tough Times in Europe Call for IT Budget Growth

    In recent years, Europe has been hit by a pandemic, double-digit inflation, and a war. The subsequent supply chain disruptions, shortages of food and fuel, and looming recession do not make anything any easier for IT organizations on the continent. Still, IT budgets are rising. Not necessarily at the pace of rampant inflation. But still more than typical in times of economic contraction. It is starting to become clear that most enterprises now view IT as a strategic resource in weathering uncertainty. IT is no longer seen as a cost center but as a strategic resource that can impact the top and bottom lines. This research byte is a brief description of some of the findings in our European IT Spending and Staffing Benchmarks 2022/2023 study.

    September, 2022

  • European Product Image 19 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 17: Industrial and Automotive Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 17: Industrial and Automotive Subsector Benchmarks

    Chapter 17 provides benchmarks for industrial and automotive manufacturers. The 20 respondents in this subsector make auto parts, material handling equipment, engines, machinery, vehicles, and similar capital goods. The manufacturers in the sample range in size from €120 million to over €250 billion in annual revenue.

    September, 2022