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  • Product image for ISS Euro 04 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 3B: Midsize Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 3B: Midsize Organization Benchmarks

    In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. IT operational budgets between €5 million and less than €25 million.

    September, 2023

  • Product image for ISS Euro 20 1 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 18: Food and Beverage Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 18: Food and Beverage Subsector Benchmarks

    Chapter 18 provides benchmarks for food and beverage manufacturers. The 23 respondents in the sample range in size from €100 million to over €25 billion in annual revenue. Food and beverage companies produce beverages, meat products, seafood products, dairy products, dietary supplements, bakery ingredients, and other consumable food products. Some are suppliers to other food manufacturers or to the food service industry, while many also distribute consumer products to retailers or direct to consumers.

    September, 2023

  • EURO ISS 2024 11 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 8: Retail Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 8: Retail Sector Benchmarks

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. It includes department stores, fashion stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 45 respondents in the sample range in size from €50 million to over €35 billion in annual revenue. 

    October, 2024

  • EURO ISS 2024 27 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 24: Online Retail Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 24: Online Retail Subsector Benchmarks

    Chapter 24 provides benchmarks for online retailers. This subsector includes online retailers of clothing, home furnishings, dietary supplements and health products, agricultural products, pharmaceuticals, sports equipment, and other products. The 16 respondents in this sample have annual revenues ranging from about €100 million to over €25 billion.

    October, 2024

  • Product image for ISS Euro 05 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 3C: Large Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 3C: Large Organization Benchmarks

    In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. IT operational budgets €25 million or greater.

    September, 2023

  • Product image for ISS Euro 21 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 19: Chemicals Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 19: Chemicals Subsector Benchmarks

    Chapter 19 provides benchmarks for chemicals manufacturers. Chemicals manufacturers are by definition process manufacturers that produce chemical products. The sector includes manufacturers of chemicals, petrochemicals, and other chemical products. The 14 respondents in the sample range in size from a minimum of about €50 million to around €40 billion in annual revenue.

    September, 2023

  • EURO ISS 2024 12 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 9: Wholesale Distribution Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 9: Wholesale Distribution Sector Benchmarks

    Chapter 9 provides benchmarks for wholesale distributors. This category includes wholesale distributors of building products, home furnishings, home improvement products, auto parts, industrial components, fuel supply, electronics, food and beverage, and other products. The 20 respondents in the sample range in size from a minimum of about €50 million to €30 billion in revenue.

    October, 2024

  • EURO ISS 2024 28 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 25: Utilities Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 25: Utilities Subsector Benchmarks

    Chapter 25 provides benchmarks for utility companies. The 27 respondents in this subsector range in size from over €85 million to around €100 billion in annual revenue. This category includes gas and electric utilities, power transmission distributors, water and power utilities, and telecommunications service providers.

    October, 2024

  • Product image for ISS Euro 06 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 4: Process Manufacturing Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 4: Process Manufacturing Sector Benchmarks

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 47 respondents in the sample range in size from a minimum of about €65 million to a maximum of about €40 billion in annual revenue.

    September, 2023

  • Product image for ISS Euro 22 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 20: Industrial and Automotive Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 20: Industrial and Automotive Subsector Benchmarks

    Chapter 20 provides benchmarks for industrial and automotive manufacturers. The 20 respondents in this subsector make auto parts, material handling equipment, engines, machinery, vehicles, and similar capital goods. The manufacturers in the sample range in size from €120 million to over €250 billion in annual revenue.

    September, 2023

  • EURO ISS 2024 13 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 10: Energy and Utilities Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 10: Energy and Utilities Sector Benchmarks

    Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 31 respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about €50 million to more than €100 billion in annual revenue.

    October, 2024

  • EURO ISS 2024 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 26: Hospitals Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 26: Hospitals Subsector Benchmarks

    Chapter 26 provides benchmarks for hospitals. The 15 respondents in this subsector range in size from €50 million to around €15 billion in annual revenue. This category includes community hospitals, university hospitals, nonprofit hospitals, health clinics, healthcare systems, and regional healthcare providers.

    October, 2024

  • Product image for ISS Euro 07 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 5: Discrete Manufacturing Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 5: Discrete Manufacturing Sector Benchmarks

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, athletic equipment, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 44 respondents in this sample range in size from a minimum of about €75 million to over €200 billion in annual revenue.

    September, 2023

  • Product image for ISS Euro 23 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 21: Brick and Mortar Retail Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 21: Brick and Mortar Retail Subsector Benchmarks

    Chapter 21 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 34 respondents in this sample have annual revenue ranging from about €95 million to over €25 billion.

    September, 2023

  • EURO ISS 2024 14 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 11: Healthcare Services Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 11: Healthcare Services Sector Benchmarks

    Chapter 11 provides benchmarks for healthcare services companies. The 17 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about €50 million to over €15 billion in annual revenue.

    October, 2024