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IT Security Staffing Ratios 2012
Maintaining strong security does not necessarily require an expansion of IT staff dedicated to security. In fact, IT security staffing as a percentage of total IT staff has remained relatively steady over a number of years. In this study, we help IT executives assess their security staffing needs by providing four benchmarks: IT security staff as a percentage of IT staff, IT security staff as a percentage of the infrastructure group, users per IT security staff members, and network devices per IT security staff member. We also assess the influence of organization size and sector on staffing requirements. (18 pp., 10 figs.) [Research Byte]
August, 2012
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Are Data Center Workers Endangered?
Server consolidation, data center automation, and virtualization are all working to change the equation on optimum server support staffing levels. In this Research Byte, we look at the four-year trend of server support staff as a percentage of IT staff, examining how relative staffing requirements have changed in recent history and why.
August, 2012
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Server Support Staffing Ratios 2012
Server consolidation, data center automation, and virtualization are all working to change the equation on optimum server support staffing levels. In this study on server support staffing ratios we first look at the four-year trend in the percentage of server support staff in relation to the IT staff. Next we provide four metrics for benchmarking server support staff: server support staff as a percentage of the IT staff, server support staff as a percentage of the infrastructure support group, physical servers per server support staff member, and OS instances per server support staff member. We provide these metrics for small, midsize, and large organizations. We also assess how industry sector can influence server support staffing ratios. We conclude with recommendations for improving server support personnel productivity. (17 pp., 9 Figs.) [Research Byte]
August, 2012
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City and County Governments Lag Behind IT Spending Recovery
Irvine, Calif. – While a modest recovery is lifting IT spending across many sectors, local governments are continuing to restrain spending on information technology.
July, 2012
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Corporate IT Spending Inches Up, New Study Shows
Irvine, Calif.––IT operational budgets across the U.S. and Canada are rising 2.2% at the median this year, a rate that is a slight improvement over the 2.0% growth in 2011. However, this modest improvement is accompanied by a decline in confidence among CIOs in their budget plans, according to the recently released IT benchmarking study from Computer Economics Inc.
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 1, Executive Summary
Chapter 1 of our 2012/2013 IT Spending and Staffing Benchmarks study provides a detailed analysis of the major findings from this year's study. It also describes the contents of the subsequent chapters, and gives detailed information about the demographics of the study participants and the survey methodology. (44 pp., 17 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 2, Composite Statistics
Chapter 2 provides composite metrics for all of the organizations surveyed. It covers the demographics and IT intensity of the survey participants; total IT spending metrics, IT operational spending statistics, including percentage of revenue, per employee, per user, and per desktop metrics; IT budget line item ratios; IT capital spending metrics; OS platform trends; and IT staffing metrics. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 3A, Small Organization Benchmarks
Chapter 3A provides benchmarks for small organizations, across all sectors. Small organizations are defined as organizations having IT operational budgets of $5 million or less. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 3B, Midsize Organization Benchmarks
Chapter 3B provides benchmarks for midsize organizations, across all sectors. Midsize organizations are defined as organizations having IT operational budgets of greater than $5 million to $20 million. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 3C, Large Organization Benchmarks
Chapter 3C provides benchmarks for large organizations, across all sectors. Large organizations are defined as organizations having IT operational budgets of greater than $20 million. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 4, Banking and Finance Sector Benchmarks
Chapter 4 provides benchmarks and trend data for banking and finance organizations based on our current-year survey. The 17 respondents in this sector include banks, credit unions, lenders, wealth management firms, brokerages, and broadline financial service organizations. We also publish subsector metrics for commercial banking in Chapter 15, which presents a smaller set of benchmarks based on three years of survey data. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 5, Insurance Sector Benchmarks
Chapter 5 provides benchmarks and trend data for insurance organizations across all organizational sizes. The 17 respondents in this sector include providers of life, medical, property and casualty, worker’s compensation, and other types of insurance products. The sector includes multiline insurance firms, insurance and financial service firms, reinsurance firms, and specialty insurers. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 6, Healthcare Provider Sector Benchmarks
Chapter 6 provides benchmarks and trend data for healthcare providers across all organizational sizes based on our current-year survey. The 17 respondents in this sector include hospitals, integrated health systems, pathology labs, and home healthcare organizations. We also provide subsector metrics for hospitals and integrated health systems in Chapter 16. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 7, Process Manufacturing Sector Benchmarks
Chapter 7 provides benchmarks for process manufacturing organizations across all organization sizes based on our current survey. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The 19 respondents in this sector include manufacturers of chemicals, semiconductors, pharmaceuticals, food, building materials, packaging materials, and steel, glass and paper products, among other process manufactured goods. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 8, Discrete Manufacturing Sector Benchmarks
Chapter 8 provides benchmarks and trend data for discrete manufacturing organizations across all organization sizes, based on our current survey. The 27 respondents in this sector include those where the production process adds value by fabricating or assembling individual (discrete) unit production. These organizations include manufacturers of consumer products, consumer durable goods, industrial equipment, industrial parts, capital equipment, aerospace products, auto parts, building products, electrical parts, and electronic devices. We also publish a subsector metrics report for automotive and industrial manufacturing companies in Chapter 18 and a sector benchmarks report for high-tech organizations in Chapter 9. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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