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  • EUISS2021Ch2 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 2: Composite Benchmarks

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 2: Composite Benchmarks

    This chapter provides composite metrics for all of the organizations surveyed, across all industry sectors and organization sizes. The key metrics provided in this chapter are listed in the Key Metrics Descriptions section

    September, 2021

  • PrimaryImage IDP Platforms 2021 2022 - Intelligent Document Processing Platforms 2021-2022 RadarView™

    Intelligent Document Processing Platforms 2021-2022 RadarView™

    The Intelligent Document Processing Platforms 2021-2022 RadarView™ assists organizations in identifying strategic partners for IDP by featuring detailed capability and experience analyses of leading platform providers. It provides a 360-degree view of key IDP platform providers across product maturity, enterprise adaptability, and future readiness, thus supporting enterprises in identifying the right IDP platform partner. The 57-page report also highlights top market trends in the IDP space and Avasant’s viewpoint.

    October, 2021

  • Graph Template Outsourcing - Application Development Outsourcing on the Rise

    Application Development Outsourcing on the Rise

    The outsourcing of the application development function grew a noticeable amount in our annual IT Outsourcing Statistics study after a period of slow or no growth. However, this is an outsourcing category that deserves watching, because there are countervailing trends that may result in decreased demand for developers in the near future. This Research Byte summarizes our full report on ERP Adoption Trends and Customer Experience.

    October, 2021

  • fig1CRMTechTrend2021 - CRM Adoption Trends and Customer Experience 2021

    CRM Adoption Trends and Customer Experience 2021

    Customer relationship management (CRM) systems are one of the most widely adopted categories of enterprise applications, and investment in new CRM capabilities continues to grow. This report provides an overview of key concepts in the CRM space. We also examine CRM adoption and investment trends, showing how many organizations have the technology in place, how many are in the process of implementing it, and how many are expanding implementations. We then look at the return on investment (ROI) experience, total cost of ownership (TCO) experience, and which type of applications are the most popular. We conclude with recommendations to ensure CRM implementation success and to encourage user adoption.

    September, 2021

  • Primary Image Procurement BPT 2021 - Procurement Business Process Transformation 2021 RadarView™

    Procurement Business Process Transformation 2021 RadarView™

    The Procurement Business Process Transformation 2021 RadarView™ assists organizations in identifying strategic partners for digital procurement transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key procurement service providers across practice maturity, domain ecosystem, and investments and innovations, thus helping enterprises in evaluating leading players in the procurement space. The 60-page report also highlights top market trends in the procurement outsourcing arena and Avasant’s viewpoint on them.

    September, 2021

  • EUISS2021Full - European IT Spending and Staffing Benchmarks 2021/2022: Full Study

    European IT Spending and Staffing Benchmarks 2021/2022: Full Study

    This report is a companion study to our annual IT Spending and Staffing Benchmarks study, which provides a full set of IT budgetary benchmarks and IT staffing metrics by industry sector and organizational size. This companion study for Europe should be used in conjunction with our full study to provide insight into how high-level spending and staffing benchmarks differ for European organizations.

    September, 2021

  • PrimaryImages Digital Workplace Services - Digital Workplace Services 2021 RadarView™

    Digital Workplace Services 2021 RadarView™

    The Digital Workplace Services 2021 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partnership ecosystem, and investments and innovations, thus supporting enterprises in identifying the right workplace transformation partner. The 97-page report also highlights top market trends in the digital workplace space and Avasant’s viewpoint.

    September, 2021