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Disaster Recovery Planning Adoption and Best Practices
As recent outages demonstrate, the ability to recover operations quickly and effectively after a disaster should be an organizational priority. However, too few companies are planning for disaster recovery formally and consistently. In this study, we first look at adoption trends for disaster recovery planning by organization size and sector. We also discuss the elements that every disaster recovery plan should contain, and steps IT organizations should take in establishing such plans. (16 pp., 6 fig.) [Research Byte]
February, 2018
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IT Security Compliance Audit Adoption and Best Practices
Too many companies are failing when it comes to following best practices to prevent security incidents. An IT security compliance audit is one such best practice. Although many organizations do audit security compliance, not enough of them are doing so formally and consistently. In this report, we first look at adoption trends for IT security compliance audits by organization size and sector. We also discuss the steps an IT organization should take to implement such audits. Finally, we provide recommendations for monitoring the success of security audits. (16 pp. 6 figs.) [Research Byte]
January, 2018
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IT Steering Committee Adoption and Best Practices
Aligning IT with business priorities has never been more important. Because of its cross-functional nature, IT decisions should not be left solely to the discretion of the IT department and should be made in partnership with business leaders. The means to do that is the IT steering committee, a best practice for IT governance. In this study, we look at adoption trends for IT steering committees by organization size and sector. We also discuss the elements that every IT steering committee policy should contain, and steps IT organizations should take before establishing one. (15 pp., 6 fig.) [Research Byte]
November, 2017
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IT Change Control Board Adoption and Best Practices
The pace of change in IT organizations is increasing as new technology allows fast provisioning and implementation of new applications and infrastructure, and the economic benefits of reducing legacy systems become increasing clear. IT departments need to communicate with users and leaders to better prioritize and control these changes. In this study, we look at adoption trends for IT change control boards by organization size and sector. We also discuss the elements that every IT change control board policy should contain, and steps IT organizations should take before establishing an IT change control board. (15 pp., 6 fig.) [Research Byte]
November, 2017
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Chargeback and Showback Adoption and Best Practices
The IT organization is often perceived as a cost sink. However, when IT costs are made transparent, a deeper understanding of the value of IT can be achieved. In this study, we look at how far along organizations are in implementing two distinct but related IT financial management best practices: chargeback and showback of IT costs. We also assess chargeback and showback adoption by organization size and sector. We conclude by discussing some of the ways to make both practices work for IT organizations. (23 pp., 12 fig.) [Research Byte]
October, 2017
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Bring-Your-Own-Device (BYOD) Adoption and Best Practices
The proliferation of smartphones, mobile applications, and desktop virtualization is spawning a surge in BYOD policies. Many IT organizations have such policies, although there is room for growth with this best practice. In this study, we first look at BYOD adoption trends by organization size and sector. We also discuss the elements that every BYOD policy should contain, critical steps required to keep the organization protected for enabling BYOD, and some of the solutions available for managing and securing mobile devices. To date, our research shows adoption of the practice is immature, but interest is high and adoption is rising. (18 pp. 6 fig.)[Research Byte]
October, 2017
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IT Management Best Practices 2017/2018
The best-run IT organizations not only focus their process improvement efforts on those of other departments, they also seek to optimize their own IT management processes internally. In this study, we examine the growth and maturity of 32 IT management practices which we have grouped into five major categories: IT governance practices, IT financial management practices, IT operational management practices, IT security and risk management practices, and software development practices. (186 pp., 168 figs.) [Full Report Description and Sample Pages] [Research Byte]
September, 2017
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Security Incident Management Adoption Trends
Computer Economics research shows that security incident management as a best practice is only moderately mature. Despite the escalation in threat levels over the past few years, many companies are choosing to operate with informal management of security incidents. In this study, we introduce this best practice and look at adoption trends by organization size and sector. We also introduce some providers of security incident management systems and services. (14 pp., 5 fig.) [Research Byte]
May, 2017
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Enterprise Architecture Adoption and Best Practices
While large IT project failures generate headlines, an even larger risk may be the incoherence that comes from developing new systems and capabilities without an overall vision or plan. Enterprise architecture is an IT best practice that provides a high-level description of the organization in its desired state. In this study, we analyze how many organizations have adopted enterprise architecture, how many have fully embraced the practice, and how many are likely to adopt the practice in the future. We conclude with an assessment of the various approaches to enterprise architecture and recommendations on best practices. (14 pp., 5 fig.) [Research Byte]
February, 2017
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IT Project Portfolio Management Best Practice Adoption
Just as a mutual fund manager manages a portfolio of stocks, IT executives use project portfolio management (PPM) to maximize the ROI of their IT projects as a portfolio. Although the majority of organizations have adopted PPM as a best practice, there is room for this discipline to grow and mature. In this study, we look at PPM adoption trends by organization size and industry. We conclude with an overview of PPM tools and best practices. (15 pp., 5 fig.) [Research Byte]
February, 2017
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Agile Development Adoption and Best Practices 2017
After more than two decades of maturation, agile development methodologies promise to deliver new systems more quickly, improve software quality, and increase user satisfaction. While adoption remains only moderate, agile development continues to gain adherents as organizations seek to respond to a continuously changing environment. In this study, we report how widely and deeply agile development is being embraced by IT organizations today, by organization size and sector. We conclude with our recommendations on how to best use, and not misuse, agile development methodologies. (14 pp., 5 fig.) [Research Byte]
January, 2017
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IT Asset Management Adoption and Best Practices 2017
IT departments often find it difficult to keep track of all the hardware, configurations, software licenses, user permissions, and other information regarding IT assets. IT asset management systems can make the challenge less formidable. In this study, we look at the changing nature of the asset management field, how far along organizations are in implementing asset management systems, and some of the tools and options for improving asset management. (17 pp., 5 fig.) [Research Byte]
January, 2017
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Security Compliance Audit Adoption and Best Practices 2016
Periodic audits of IT security policy compliance are a mandate for many organizations, particularly those that process and store personal data such as patient information and customer financial records. This study examines the extent to which IT organizations have made use of IT security policy audits and measures the level of engagement in the practice. We also look at how adoption of this best practice differs by organization size and sector. Finally, we provide recommendations for monitoring the success of security audits. (15pp., 5 fig.) [Research Byte]
December, 2016
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IT Strategic Planning Adoption and Best Practices 2017
IT strategic planning is essential when the economy is good, as well when we are facing headwinds. A strategic plan is also needed when major programs, such as an overhaul of legacy systems, require a long-term commitment beyond the current budget year. In this study, we describe the fundamental components of IT strategic planning, and assess current adoption trends by organization size and sector. We conclude with areas that should be addressed in the strategic IT road map. (16 pp., 5 figs.) [Research Byte]
November, 2016
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Project Management Office Adoption Trends
It has become common for organizations to impose some degree of standardization on their project management processes in an effort to increase success rates. In this study, we examine the trend in adoption of project management offices (PMOs), a best practice that has reached maturity and proved its worth. We present recent practice trends, examine the influence of size and sector on adoption, and provide recommendations for how to measure the success of the PMO. (11 pp., 5 fig.) [Research Byte]
September, 2016
IT Best Practices
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