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  • Technology Trends - Intel Builds Its Strategy Around Itanium 2 (November 2002)

    Intel Builds Its Strategy Around Itanium 2 (November 2002)

    Intel’s introduction of the Itanium 2 in late spring of 2002 has not shaken up the high-end server marketplace yet. Although the long-term payback from this new technology is still uncertain, one must keep in mind Intel’s success in the PC market. One traditional method for assessing performance is by running benchmarks, and the Itanium 2 has shown some impressive results measured in this manner.

    November, 2002

  • Research Bytes - IT Equipment Disposal Costs Continue to Rise

    IT Equipment Disposal Costs Continue to Rise

    Today, the sheer volume of used computer equipment that must be disposed of has made this a problematic issue--and one that has attracted upper management attention. As a result, the computer recycling business is booming and the price of using these services is on the upswing.

    November, 2002

  • Research Bytes - IT Contractor/Temp Use Falls Dramatically in Utility Companies

    IT Contractor/Temp Use Falls Dramatically in Utility Companies

    Although most industries have experienced a significant decrease in the use of IT contractor/temp personnel, utility companies have been more aggressive than most in pulling in the reins on this spending category.

    November, 2002

  • IT Best Practices - IT Security in Manufacturing Firms

    IT Security in Manufacturing Firms

    This article provides key findings for the manufacturing industry from our 2002 report, IT Security, Perceptions, Awareness, and Practices. Acces to the full report is also provided.

    November, 2002

  • IT Spending Benchmarks - B2B Online Usage by Manufacturing Companies (November 2002)

    B2B Online Usage by Manufacturing Companies (November 2002)

    Only 10 percent of the manufacturing plants surveyed were making online payments to vendors in 2000. However about 30 percent plan to be conducting business in this manner by year-end 2002.

    November, 2002

  • IT Best Practices - Benchmarking Methods and Processes (Nov 2002)

    Benchmarking Methods and Processes (Nov 2002)

    The most important thing to bear in mind before initiating a benchmarking process is to determine what you want to learn and how you will use the newly acquired knowledge.

    November, 2002

  • Technology Trends - CRM Shortfalls

    CRM Shortfalls

    While business executives generally agree that technology has helped them strengthen relationships with their customers, more than half (55%) say that Customer Relationship Management (CRM) shortfalls can be attributed in part to inadequate support from top management.

    October, 2002

  • Technology Trends - The States vs. the Feds in the Internet Tax Debate (October 2002)

    The States vs. the Feds in the Internet Tax Debate (October 2002)

    With the rapid growth in retail sales over the Internet, governors and other state and local elected officials are concerned about the impact on sales tax revenues of shifting sales from local retail stores to Internet vendors.

    October, 2002

  • IT Best Practices - Controlling IT Security Costs

    Controlling IT Security Costs

    Developing an effective security management process is key to controlling costs and protecting your IT environment. This article provides key points for choosing between using integrated functionality in network devices and using a specialized functional appliances.

    October, 2002

  • IT Staffing - IT Staffing Trends in Organizations With ERP Applications in Place (Oct 2002)

    IT Staffing Trends in Organizations With ERP Applications in Place (Oct 2002)

    Many organizations will be facing the need to move their operations to an ERP system to stay competitive and to control costs. The challenges of bringing your company into the ERP world are manageable, as many other organizations have demonstrated, but it will require a major investment of management time, creativity, and effort.

    October, 2002

  • IT Spending Benchmarks - IT Spending and Management Patterns in Organizations With E-Commerce in Place (Oct 2002)

    IT Spending and Management Patterns in Organizations With E-Commerce in Place (Oct 2002)

    Businesses seeking to gain more control of their purchasing transactions are investigating B2B networks in the form of private exchanges.

    October, 2002

  • IT Spending Benchmarks - E-Commerce and Computer Network Data from the U.S. Census Bureau (October 2002)

    E-Commerce and Computer Network Data from the U.S. Census Bureau (October 2002)

    The latest data estimates retail e-commerce sales for 1Q02 at $9.849 billion, an increase of 19.3% from 1Q01.

    October, 2002

  • IT Best Practices - Eliminating Software Bugs Could Save Billions

    Eliminating Software Bugs Could Save Billions

    About two-thirds of users polled experienced significant software bugs last year; their organizations averaged 40 major and 49 minor bugs during that period. To better estimate the cost of bugs in the real world, researchers conducted case studies in the transportation and financial services sectors. 

    October, 2002

  • Technology Trends - E-Business at the Crossroads

    E-Business at the Crossroads

    Despite enormous potential, e-business and e-commerce companies have often been disappointed by the results obtained from their investments. The spectacular shakeout of the dot coms last year has emphasized this point. Even in light of these events, now is not the time to give up on e-business efforts. Nevertheless, E-business can only work if the organization is ready to embrace changes in its business methods.

    October, 2002

  • Research Bytes - Nearly One-Third of Polled Firms Have No Written IT Security Policy

    Nearly One-Third of Polled Firms Have No Written IT Security Policy

    A survey conducted in June 2002 by Computer Economics revealed that 30% of the organizations polled do not have written IT security policies in place, despite the fact that written policies are key to a successful security effort.

    October, 2002