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Generative AI Services 2025 Market Insights™
The Generative AI Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Gen AI project. The report also highlights key challenges that enterprises face today.
November, 2025
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Internet of Things Services 2023 Market Insights™
The Internet of Things Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact in the future for any IoT projects. The report also highlights key IoT challenges that enterprises face today.
May, 2023
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Rethinking Customer Experience in Uncertain Times
Over the past 12–18 months, customer-facing functions, enterprise applications, and processes have changed tremendously. There has been an uptake in digital channels, direct-to-consumer commerce, omnichannel digital communications, and SaaS-based application services. The period has also witnessed a rise in preference for data and AI-driven, personalized, and automated experiences. This Research Byte showcases how customers’ quest for enhanced personalization and seamless experiences has increased the demand for SaaS-based solutions for addressing industry-specific business needs and how service providers are facilitating this transformation in North America. We highlight the efforts of one such service provider, TCS, based on its recent analyst day in June 2023.
July, 2023
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Claims Processing Business Process Transformation 2023 Market Insights™
The Claims Processing Business Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any claims processing services project. The report also highlights key challenges that enterprises face today.
September, 2023
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AI for Profit: How Generative AI is Reshaping Revenue Strategies
Most enterprises are leveraging generative AI for its exponential productivity gains across departments such as marketing, operations, and IT and for better alignment with user expectations. However, some innovative enterprises have initiated the use of generative AI to unlock new monetization prospects, allowing companies to strategically boost revenue streams and profitability. Enterprises across sectors such as high-tech, telecom, banking, and healthcare are leading the charge by introducing generative AI-powered solutions and services or adding new features as a service with a focus on policy, people, and partnerships. This, in turn, is driving other organizations to seek similar monetization opportunities.
December, 2023
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F&A Business Process Transformation 2023–2024 Market Insights™
The F&A Business Process Transformation 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any F&A outsourcing project. The report also highlights key challenges enterprises face today while outsourcing F&A processes.
February, 2024
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Unlocking the Power of Zero Cost Transformation: Business Acceleration with Minimal Investment
Enterprises face the complex challenge of balancing IT investment for growth with maintaining operations amidst global economic uncertainties. The Zero Cost Transformation approach has emerged as a solution, emphasizing repurposing savings from streamlined processes to fund innovation. It involves leveraging cloud solutions and proprietary tools and aligning expenses with business outcomes. Additionally, enterprises should implement the Net Economic Value Added™ (NEVA) approach to assess transformation success, focusing on the impact of innovation on core operations rather than just technology cost reductions. It enables enterprises to navigate economic challenges by prioritizing sustained innovation-led growth over short-term cost efficiencies.
April, 2024
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Clinical and Care Management Services Business Process Transformation 2024 RadarView™
The Clinical and Care Management Services Business Process Transformation 2024 RadarView™ assists organizations in identifying strategic partners for clinical and care management business process transformation by offering detailed capabilities and experience analyses for service providers. It provides a 360-degree view of key clinical and care management business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services service partner. The 57-page report highlights top supply-side trends in the clinical and care management space and Avasant’s viewpoint on them.
June, 2024
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Digital Masters Process Transformation 2024 Market Insights™
The Digital Masters Process Transformation 2024 Market Insights™ assists enterprises in identifying important demand-side trends that are expected to have a long-term impact on any process transformation engagement. The report also highlights key challenges that enterprises face today.
July, 2024
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Digital Workplace Services 2024 Market Insights™
The Digital Workplace Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital workplace services project. The report also highlights key challenges that enterprises face today.
September, 2024
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Digital CX Services 2024 Market Insights™
The Digital CX Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital CX services project. The report also highlights key implementation challenges that enterprises face today.
October, 2024
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Governance, Risk, and Compliance Services 2024 Market Insights™
The Governance, Risk, and Compliance Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any governance, risk and compliance projects. The report also highlights key implementation challenges that enterprises face today.
November, 2024
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CX Center Business Process Transformation 2024–2025 RadarView™
The CX Center Business Process Transformation 2024–2025 RadarView™ provides information to assist enterprises in building a CX center service strategy and charting an action plan for customer service transformation. It identifies key global CX center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 84-page report highlights key industry trends in the contact center space and Avasant’s viewpoint.
December, 2024
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IT and Apps Managed Services Pricing and Solution Trends: H2 2024
In this report, Avasant provides key information on solutions and pricing trends for the IT and apps managed services industry within the past 6–12 months. The report covers several aspects, including market trends, pricing model trends, and pricing and staffing trends in the space. The geographical scope of the report is global, although there is an emphasis on data points from North America. The report leverages valuable insights from our enterprise interactions, ongoing market research, data collection through primary research, and the AvaMark™ Price Benchmarking database.
February, 2025
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Tech-Enabled Sustainability Services 2025 Market Insights™
This report identifies key demand-side trends in the tech-enabled sustainability services space to assist enterprises in their tech-enabled sustainability transformation journey. It also provides an overview of enterprise challenges in this space based on Avasant’s assessment.
April, 2025
Healthcare and life sciences
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