High-tech and telecommunications Archives

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Contact Center Business Process Transformation 2022–2023 RadarView™
The Contact Center Business Process Transformation 2022–2023 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting out an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 92-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.
November, 2022
Digital Workplace Services 2022 RadarView™
The Digital Workplace Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partner ecosystem, and investments and innovation, thus supporting enterprises in identifying the right workplace transformation partner. The 96-page report also highlights top market trends in the digital workplace space and Avasant’s viewpoint.
November, 2022
Oracle Cloud ERP Services 2022–2023 RadarView™
The Oracle Cloud ERP Services 2022–2023 RadarView™ helps enterprises define their approach for Oracle Cloud ERP adoption and identify the right implementation partner to support them in their journey. It assesses implementation services providers based on their ability to offer services with limited disruption. The 78-page report also provides our point of view on how Oracle Cloud ERP implementation service providers are serving the changing needs of organizations through a multitude of customized frameworks, proprietary tools, and platforms, thus delivering a general ranking based on the key dimensions of practice maturity, partner ecosystem, and investment and innovation.
November, 2022
Procurement Business Process Transformation 2022 RadarView™
The Procurement Business Process Transformation 2022 RadarView™ assists enterprises in identifying strategic partners for their procurement business process transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key procurement service providers across practice maturity, domain ecosystem, and investments and innovations, thus helping enterprises in evaluating leading players in the procurement business process transformation space. The 58-page report also highlights top market trends in the procurement business process transformation space and Avasant’s viewpoint on them.
September, 2022
Network and Digital Services were Never More Vital
As organizations emerge from the pandemic and adopt flexible hybrid operating models, the reliance on digital technologies has only increased, with mobility at its center point. The cloud, cybersecurity, and network form the foundational pillars to enable organizations to achieve digital transformation, as it requires unfettered access to data across the entire infrastructure. This Research Byte outlines what organizations must rapidly do to manage networks and infrastructure as they make the changes enacted during the pandemic permanent. It builds on findings from the Orange Business Services Analyst Event, held on July 6–7, 2022, and Avasant Research.
September, 2022
Customer Relationship Management Suites 2022 RadarView™
The Customer Relationship Management Suites 2022 RadarViewTM addresses the need for enterprises to optimize their sales processes with a unified CRM platform and identify the right CRM suite vendor. The 49-page report also provides our point of view on how CRM suites vendors are serving the changing needs of organizations through a wide portfolio of products and services, thus delivering a general ranking based on key dimensions of product maturity, enterprise adaptability, and innovation road map.
August, 2022
Digital Masters 2022 RadarView™
The Digital Masters 2022 RadarView™ addresses the need for enterprises to understand the current landscape for adopting digital technologies. The report helps them identify implementation services providers best suited for executing transformation initiatives by supplying granular insights for each provider.The 88-page report also provides our point of view on how enterprises have changed the way they look at technology, outsourcing, and reprioritizing their digital investments.
August, 2022
Salesforce Services 2022 RadarView™
The Salesforce Services 2022 RadarView™ helps enterprises define their approach for Salesforce adoption and identify the right implementation partner to support them in their journey. It assesses implementation services providers based on their ability to offer services with limited disruption. The 70-page report also provides Avasant’s point of view on how Salesforce implementation service providers are catering to the changing needs of enterprises through a wide portfolio of accelerators and preconfigured solutions. We do so by evaluating service providers against a general ranking based on key dimensions of practice maturity, partner ecosystem, and investments and innovation.
June, 2022
AR/VR/XR Services 2022 RadarView™
The AR/VR/XR Services 2022 RadarView™ assists organizations in identifying strategic partners for augmented reality/virtual reality/extended reality (AR/VR/XR) by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key AR/VR/XR service providers across practice maturity, partner ecosystem, and investments and innovation, supporting enterprises in identifying the right AR/VR/XR services partner. The 60-page report also highlights top market trends in the AR/VR/XR space and Avasant’s viewpoint.
May, 2022
Cybersecurity Services 2022 RadarView™
The Cybersecurity Services 2022 RadarView™ is designed to inform enterprises about best practices in this space and provide a relatively granular understanding of key service providers. It provides a 360-degree view of key cybersecurity services providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right cybersecurity services partner. The 85-page report also highlights top market trends in the cybersecurity space and Avasant’s viewpoint.
April, 2022
Applied AI and Advanced Analytics Services 2022 RadarView™
The Applied AI and Advanced Analytics Services 2022 RadarView™ assists organizations in identifying strategic partners for AI and analytics by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key AI and analytics service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right AI and analytics services partner. The 76-page report also highlights top market trends in the AI and analytics space and Avasant’s viewpoint.
April, 2022
Multisourcing Service Integration 2021–2022 RadarView™
The Multisourcing Service Integration 2021–2022 RadarView™ assists organizations in identifying strategic partners for multisourcing service integration (MSI) by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key MSI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right MSI services partner. The 69-page report also highlights top market trends in the MSI space and Avasant’s viewpoint.
April, 2022
The New Technology Imperative: ESG Takes Center Stage
Environmental, social, and governance (ESG) represents three critical aspects for analyzing a business’s performance in terms of its environmental sustainability and societal impact. Avasant has put forward its point of view (POV) on why it is imperative for enterprises to incorporate sustainability in their business operations and how technological implementations will empower them. Avasant’s ESG calendar covers ongoing trends in the ESG space and investigates ESG solutions and offerings afforded by service and technology providers. Our POV also offers a benchmarking index to evaluate the performance of service providers in meeting their ESG goals.
February, 2022
The Quantum Revolution in India: Betting Big on Quantum Supremacy
In the last decade, quantum technologies have transitioned from science fiction to real-world enterprise trials. Quantum computing has evolved, providing real-time analytics, faster decision-making, better forecasting, quicker prototyping, and new products creation. India aims to address issues concerning national priorities using quantum technologies. The government has planned an over USD 1B outlay to build a quantum-enabled infrastructure. The infrastructure will focus on converting theoretical aspects of quantum into commercial prospects.
February, 2022
F&A Business Process Transformation 2021–2022 RadarView™
The F&A Business Process Transformation 2021–2022 RadarView™ aims to help enterprises identify the correct finance digital transformation partner by detailing service capability and offering a portfolio of leading providers in the F&A space. It provides an all-encompassing view of key F&A service providers under three broad parameters of practice maturity, domain ecosystem, and investments and innovation. The 72-page report also highlights key industry trends in the F&A outsourcing space and Avasant’s viewpoint on them.
January, 2022