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  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 20 Commercial Banking Subsector Metrics

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 20 Commercial Banking Subsector Metrics

    Chapter 20 provides benchmarks for commercial banking organizations across all organization sizes, based on the most recent three years of survey data. The 22 respondents in this subsector include commercial banks and credit unions. The banks include community, regional, and national banks. For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.) [Full Study Description]

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 21 Insurance Subsector Metrics

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 21 Insurance Subsector Metrics

    Chapter 21 provides benchmarks for insurance organizations across all organization sizes, based on the most recent three years of survey data.  The 31 respondents in this sector include providers of life, medical, and property and casualty insurance companies. The sector includes multiline insurance firms, integrated financial service companies, reinsurers, and specialty insurers.  For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.) [Full Study Description]  

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 23 Hospital and Integrated Health System Subsector Metrics

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 23 Hospital and Integrated Health System Subsector Metrics

    Chapter 23 provides benchmarks for hospitals and integrated health systems of all sizes, based on the most recent three years of survey data. The 28 respondents in this sector include community hospital groups, multiregional hospital systems, and university hospitals. For a complete description of all metrics, please see the full study description.(39 pp., 26 figs.)  [Full Study Description]

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 26 Education Subsector Metrics

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 26 Education Subsector Metrics

    Chapter 26 provides benchmarks for educational organizations across all organization sizes, based on the most recent three years of survey data. The 14 respondents in this subsector include public and private colleges and universities and large public school districts. For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.)  [Full Study Description]

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 4, Banking and Finance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 4, Banking and Finance Sector Benchmarks

    Chapter 4 provides benchmarks and trend data for banking and finance organizations based on our current-year survey. The 17 respondents in this sector include banks, credit unions, lenders, wealth management firms, brokerages, and broadline financial service organizations. We also publish subsector metrics for commercial banking in Chapter 15, which presents a smaller set of benchmarks based on three years of survey data. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 5, Insurance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 5, Insurance Sector Benchmarks

    Chapter 5 provides benchmarks and trend data for insurance organizations across all organizational sizes. The 17 respondents in this sector include providers of life, medical, property and casualty, worker’s compensation, and other types of insurance products. The sector includes multiline insurance firms, insurance and financial service firms, reinsurance firms, and specialty insurers. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 6, Healthcare Provider Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 6, Healthcare Provider Sector Benchmarks

    Chapter 6 provides benchmarks and trend data for healthcare providers across all organizational sizes based on our current-year survey. The 17 respondents in this sector include hospitals, integrated health systems, pathology labs, and home healthcare organizations. We also provide subsector metrics for hospitals and integrated health systems in Chapter 16. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 7, Process Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 7, Process Manufacturing Sector Benchmarks

    Chapter 7 provides benchmarks for process manufacturing organizations across all organization sizes based on our current survey. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The 19 respondents in this sector include manufacturers of chemicals, semiconductors, pharmaceuticals, food, building materials, packaging materials, and steel, glass and paper products, among other process manufactured goods. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 8, Discrete Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 8, Discrete Manufacturing Sector Benchmarks

    Chapter 8 provides benchmarks and trend data for discrete manufacturing organizations across all organization sizes, based on our current survey. The 27 respondents in this sector include those where the production process adds value by fabricating or assembling individual (discrete) unit production. These organizations include manufacturers of consumer products, consumer durable goods, industrial equipment, industrial parts, capital equipment, aerospace products, auto parts, building products, electrical parts, and electronic devices. We also publish a subsector metrics report for automotive and industrial manufacturing companies in Chapter 18 and a sector benchmarks report for high-tech organizations in Chapter 9. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 9, High-Tech Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 9, High-Tech Sector Benchmarks

    Chapter 9 provides benchmarks and trend data for high-tech organizations across all organization sizes, based on our current survey. The 20 respondents in this sector include software developers, biotech firms, medical device companies, computer products manufacturers, aerospace and defense manufacturers, technical service companies, semiconductor manufacturers, and makers of other high-tech products. We also publish subsector metrics for IT service and solution providers in Chapter 21. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 10, Retail Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 10, Retail Sector Benchmarks

    Chapter 10 provides benchmarks and trend data for retail organizations across all organization sizes. The 16 respondents in this sector include retailers of clothing, pharmaceuticals, electronics, groceries, and other consumer goods. It also includes department stores, specialty retailers, big-box retailers, direct marketers, retail office supply dealers, and providers of personal services. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 12, Energy and Utility Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 12, Energy and Utility Sector Benchmarks

    Chapter 12 provides benchmarks and trend data for energy and utility organizations across all organization sizes, based on our current survey. The 15 respondents in this sector include oil and gas producers, midstream distributors of gas and electricity, electric utilities, and public water and power utilities. We also publish subsector metrics for the gas and electric utilities in Chapter 23. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 15, Commercial Banking Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 15, Commercial Banking Subsector Benchmarks

    Chapter 15 provides benchmarks for commercial banking organizations across all organization sizes. The 24 respondents in this subsector include commercial banks and credit unions. The banks include community, regional, and national banks. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 16, Hospitals and Integrated Healthcare Systems Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 16, Hospitals and Integrated Healthcare Systems Subsector Benchmarks

    Chapter 16 provides benchmarks for hospitals and integrated healthcare systems of all sizes, based on the most recent three years of survey data. The 25 respondents in this sector include local community hospitals, regional hospital systems, and national or multiregional hospital systems, and university hospitals. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 18, Automotive and Industrial Manufacturing Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 18, Automotive and Industrial Manufacturing Subsector Benchmarks

    Chapter 18 provides benchmarks for the automotive and industrial manufacturing subsector across all organizational sizes, based on the most recent three years of survey data. The 20 manufacturers in this subsector make auto parts, material handling equipment, engines, machinery, and similar capital goods. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012