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IT Spending and Staffing Benchmarks 2012/2013: Chapter 10, Retail Sector Benchmarks
Chapter 10 provides benchmarks and trend data for retail organizations across all organization sizes. The 16 respondents in this sector include retailers of clothing, pharmaceuticals, electronics, groceries, and other consumer goods. It also includes department stores, specialty retailers, big-box retailers, direct marketers, retail office supply dealers, and providers of personal services. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 12, Energy and Utility Sector Benchmarks
Chapter 12 provides benchmarks and trend data for energy and utility organizations across all organization sizes, based on our current survey. The 15 respondents in this sector include oil and gas producers, midstream distributors of gas and electricity, electric utilities, and public water and power utilities. We also publish subsector metrics for the gas and electric utilities in Chapter 23. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 15, Commercial Banking Subsector Benchmarks
Chapter 15 provides benchmarks for commercial banking organizations across all organization sizes. The 24 respondents in this subsector include commercial banks and credit unions. The banks include community, regional, and national banks. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 16, Hospitals and Integrated Healthcare Systems Subsector Benchmarks
Chapter 16 provides benchmarks for hospitals and integrated healthcare systems of all sizes, based on the most recent three years of survey data. The 25 respondents in this sector include local community hospitals, regional hospital systems, and national or multiregional hospital systems, and university hospitals. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 18, Automotive and Industrial Manufacturing Subsector Benchmarks
Chapter 18 provides benchmarks for the automotive and industrial manufacturing subsector across all organizational sizes, based on the most recent three years of survey data. The 20 manufacturers in this subsector make auto parts, material handling equipment, engines, machinery, and similar capital goods. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 19, Transportation Subsector Benchmarks
Chapter 19 provides selected IT spending and staffing statistics for the transportation subsector across all organizational sizes, based on the most recent three years of survey data. The 21 companies in this sector operate buses, trucks, railways, airlines, barges, and ships. The sector includes logistics companies that transport goods and public and private transportation companies that move people. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 23, Gas and Electric Utility Subsector Benchmarks
Chapter 23 provides selected benchmarks for gas and electric utilities across all organization sizes. The 13 utilities in this subsector include public and private electric utilities, gas and electric utilities, public water and power utilities, and regional transmission line operators. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 4, Banking and Finance Sector Benchmarks
Chapter 4 provides benchmarks and trend data for banking and finance organizations across all organizational sizes, based on our current-year survey. The 19 respondents in this sector include banks, credit unions, specialty lenders, wealth management firms, brokerages, financial service BPO firms, and broadline financial service organizations. We also publish subsector metrics for commercial banking in Chapter 15, which presents benchmarks based on three years of survey data. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 5, Insurance Sector Benchmarks
Chapter 5 provides benchmarks for insurance organizations across all organization sizes, based on our current-year survey. The 19 respondents in this sector include providers of life, medical, property and casualty, worker’s compensation, and other types of insurance products. The sector includes multiline insurance firms, insurance and financial service firms, reinsurance firms, and specialty insurance firms. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 6, Healthcare Provider Sector Benchmarks
Chapter 6 provides benchmarks for healthcare provider organizations across all organization sizes, based on our current-year survey. The 26 respondents in this sector include hospitals, integrated health systems, pathology labs, nursing homes, and medical practice groups. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 7, Process Manufacturing Sector Benchmarks
Chapter 7 provides benchmarks for process manufacturing organizations, across all organization sizes, based on our current-year survey. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The 33 respondents in this sector include manufacturers of chemicals, semiconductors, pharmaceuticals, food, building materials, packaging materials, and steel, and glass and paper products, among other process manufactured goods. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 8, Discrete Manufacturing Sector Benchmarks
Chapter 8 provides benchmarks for discrete manufacturing organizations across all organization sizes, based on our current-year survey. Discrete manufacturing organizations are defined as those where the production process adds value by fabricating or assembling individual (discrete) units of production. The 27 respondents in this sector include manufacturers of consumer products, consumer durable goods, industrial equipment, industrial parts, capital equipment, aerospace products, auto parts, building products, electrical parts, and electronic devices. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 9, High-Tech Sector Benchmarks
Chapter 9 provides benchmarks for high-tech organizations across all organization sizes, based on our current-year survey. The 19 companies in our high-tech sector this year include biotech companies, software developers, and manufacturers of electronic devices, precision instruments, computer components, semiconductors, and other high-tech products. For a complete description of all metrics, please see the full study description. (59 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 10, Retail Sector Benchmarks
Chapter 10 provides benchmarks for retail organizations across all organization sizes, based on our current-year survey. The 22 respondents in this sector include retailers of clothing, pharmaceuticals, electronics, groceries, and other consumer goods. It also includes department stores, specialty retailers, direct marketers, convenience store operators, and providers of personal services. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 12, Energy and Utilities Sector Benchmarks
Chapter 12 provides benchmarks for energy companies and utilities across all organization sizes, based on our current-year survey. The 18 respondents in our study include electric utilities, water and sewer agencies, distributors of gas and electricity, electricity producers, oil and gas producers, midstream oil and gas suppliers, and oil and gas services companies. The sample includes both public and privately owned utilities. For a complete description of all metrics, please see the full study description.(60 pp., 42 figs.) [Full Study Description]
June, 2011
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