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  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 24: Brick-and-Mortar Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 24: Brick-and-Mortar Retail Subsector Benchmarks

    Chapter 24 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 18 respondents in this sample have annual revenue ranging from $80 million to $63 billion. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 25: Online Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 25: Online Retail Subsector Benchmarks

    Chapter 25 provides benchmarks for online retailers. This subsector includes clothing retailers, home furnishing retailers, dietary supplements and health products retailers, sports equipment retailers, and other online retailers. The 15 respondents in this sample have annual revenue ranging from $80 million to $63 billion. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2018/2019: Chapter 4: Process Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2018/2019: Chapter 4: Process Manufacturing Sector Benchmarks

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, food and beverage, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 38 respondents in the sample range in size from a minimum of $80 million to a maximum $32.7 billion in annual revenue. (80 pp., 51 fig.) [Full Study Description]

    June, 2018

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2018/2019: Chapter 5: Discrete Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2018/2019: Chapter 5: Discrete Manufacturing Sector Benchmarks

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, building products, electrical parts, medical devices, and electronic devices, among other products. The 38 respondents in this sample range in size from about $24.6 million to $80 billion in annual revenue. (80 pp., 51 fig.) [Full Study Description]

    June, 2018

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2018/2019: Chapter 8: Retail Sector Benchmarks

    IT Spending and Staffing Benchmarks 2018/2019: Chapter 8: Retail Sector Benchmarks

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, electronics, groceries, office supplies, and general merchandise. They include department stores, convenience stores, sporting goods stores, specialty retailers, and big-box retailers. We also include hospitality and consumer services in this sector. The 25 respondents in the sample range in size from $80.5 million to $19 billion in annual revenue. (80 pp., 51 fig.) [Full Study Description]

    June, 2018

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2018/2019: Chapter 22: Industrial and Automotive Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2018/2019: Chapter 22: Industrial and Automotive Subsector Benchmarks

    Chapter 22 provides benchmarks for industrial and automotive manufacturers. The 18 respondents in this subsector make auto parts, aviation products, material handling equipment, engines, machinery, and similar capital goods. The manufacturers in the sample range in size from $45 million to $7.3 billion in annual revenue. (50 pp., 30 fig.) [Full Study Description]

    June, 2018

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2018/2019: Chapter 24: Brick-and-Mortar Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2018/2019: Chapter 24: Brick-and-Mortar Retail Subsector Benchmarks

    Chapter 24 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 16 respondents in this sample have annual revenue ranging from $80 million to $19 billion. (50 pp., 30 fig.) [Full Study Description]

    June, 2018

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 4: Process Manufacturing Benchmarks Sector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 4: Process Manufacturing Benchmarks Sector Benchmarks

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, semiconductors, pharmaceuticals, food, building materials, packaging materials, steel, glass, and paper products, and other process-manufactured goods. The 42 respondents in the sample range in size from a minimum of $50 million to a maximum $32.7 billion in annual revenue. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 5: Discrete Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 5: Discrete Manufacturing Sector Benchmarks

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, industrial equipment, aerospace products, auto parts, building products, electrical parts, medical devices, and electronic devices, among other products. The 45 respondents in this sample range in size from about $24.6 million to $96.3 billion in annual revenue. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 8: Retail Sector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 8: Retail Sector Benchmarks

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, electronics, groceries, office supplies, and general merchandise. They include department stores, specialty retailers, and big-box retailers. We also include hospitality and consumer services in this sector. The 25 respondents in the sample range in size from $125 million to $19 billion in annual revenue. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 21: Industrial and Automotive Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 21: Industrial and Automotive Subsector Benchmarks

    Chapter 21 provides benchmarks for industrial and automotive manufacturers. The 20 respondents in this subsector make auto parts, material handling equipment, engines, machinery, and similar capital goods. The manufacturers in the sample range in size from $45 million to $96.3 billion in annual revenue. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 23: Brick-and-Mortar Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 23: Brick-and-Mortar Retail Subsector Benchmarks

    Chapter 23 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, sporting goods stores, clothing stores, convenience stores, agricultural retailers, and other retailers. The 16 respondents in this sample have annual revenue ranging from $80 million to $19 billion. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 4: Process Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 4: Process Manufacturing Sector Benchmarks

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, semiconductors, pharmaceuticals, food, building materials, packaging materials, and steel, glass, and paper products, among other process-manufactured goods. The 43 respondents in the sample range in size from a minimum of $90 million to a maximum $32.7 billion in annual revenue. (49 pp., 31 fig) [Full Study Description]

    June, 2016

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 5: Discrete Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 5: Discrete Manufacturing Sector Benchmarks

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, industrial equipment, aerospace products, auto parts, building products, electrical parts, medical devices, and electronic devices, among other products. The 37 respondents in this sample range in size from about $45 million to $96.3 billion in annual revenue. (49 pp., 31 fig) [Full Study Description]

    June, 2016

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 8: Retail Sector Benchmarks

    IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 8: Retail Sector Benchmarks

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, pharmaceuticals, electronics, groceries, office supplies, and general merchandise. They include department stores, specialty retailers, and big-box retailers. We also include hospitality and consumer services in this sector. The 24 respondents in the sample range in size from $139 million to $19 billion in annual revenue. (49 pp., 31 fig) [Full Study Description]

    June, 2016