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Digital CX Services 2023 RadarView™
The Digital CX Services 2023 RadarView™ assists organizations in identifying strategic partners for CX transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key digital CX services providers across practice maturity, partner ecosystem, and investments and innovation. The 75-page report highlights top supply-side trends in the digital CX services space and Avasant’s viewpoint on them.
August, 2023
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Generative AI-based Security Tools are, in Effect, Fighting Fire with Fire
Following the cultural and technological explosion brought forth by the launch of OpenAI’s ChatGPT last fall, the security industry has seen enormous investment in technologies for large language models (LLMs), such as generative AI. While players like Google and Microsoft have launched new generative AI security products, IBM, CrowdStrike, and Tenable have integrated features into their existing products. Though each product has its own capabilities, the focal point is to automate threat hunting and prioritize breach alerts. However, the rise of generative AI also includes the opportunity for threat actors. It has potentially lowered the barrier of entry for cybercriminals to develop sophisticated business email compromise phishing campaigns, find and exploit zero-day vulnerabilities, probe for critical infrastructure, create and distribute malware, and much more.
November, 2023
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Generative AI: A Key Enabler of Personalized and Intelligent CX
Generative AI is poised to transform customer-facing functions, including marketing, sales, commerce, and customer service. This research byte explores the enterprise applications and use cases of generative AI within the customer experience (CX) landscape, from automating content creation, personalizing product recommendations, and analyzing customer feedback to self-service automation. It also highlights how generative AI can significantly boost personalization and drive intelligent CX. Finally, it lays out key considerations for enterprises when adopting generative AI in their CX endeavors, including the need for unified customer data, external partners to speed up implementations, and ensuring content quality and data access control.
December, 2023
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Hybrid Enterprise Cloud Services 2023–2024 Market Insights™
The Hybrid Enterprise Cloud Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any hybrid enterprise cloud projects. The report also highlights key hybrid enterprise cloud services challenges that enterprises face today.
February, 2024
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Internet of Things Services 2024 Market Insights™
The Internet of Things Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any IoT projects. The report also highlights key IoT challenges that enterprises face today.
April, 2024
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Beyond Apple’s Vision Pro: Charting a New Course with Spatial Computing
One of the primary challenges enterprises face when leveraging AR/VR is providing realistic visuals and seamless interaction between virtual and real-world objects. High visual quality traditionally required high-power computing, which further hindered enterprise adoption. In such a scenario, spatial computing has emerged as a solution, enabling superior immersive experiences suitable for enterprise use. The introduction of Apple’s Vision Pro has accelerated this development, with numerous real-world implementations across several industries being introduced shortly after its release.
June, 2024
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Text-to-Video Generation Tools: Trends, Challenges, and Opportunities
Video generation technology has undergone multiple evolutionary leaps. In the 2010s, convolutional neural networks (CNNs), a deep learning algorithm, revolutionized the ability to classify and analyze images, spreading its applications across facial recognition, medical imaging, and more. In 2014, generative adversarial networks (GANs) emerged, another deep learning algorithm capable of creating realistic images but limited to simpler tasks like anime creation, face swapping, and basic video analytics due to the lack of context understanding and gesture synchronization.
July, 2024
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Procurement Business Process Transformation 2024 RadarView™
The Procurement Business Process Transformation 2024 RadarView™ assists organizations in identifying strategic partners for procurement business process transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key procurement business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 53-page report highlights top supply-side trends in the procurement space and Avasant’s viewpoint on them.
September, 2024
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Canada Digital Services 2024 RadarView™
The Canada Digital Services 2024 RadarView™ can help enterprises based in Canada craft a robust strategy based on regional outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 86-page report also highlights top market trends in Canada and Avasant’s viewpoint on them.
November, 2024
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Hybrid Enterprise Cloud Services 2024-2025 RadarView™
The Hybrid Enterprise Cloud Services 2024–2025 RadarView™ assists organizations in identifying strategic partners for hybrid enterprise cloud services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key hybrid enterprise cloud service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right hybrid enterprise cloud services partner. The 68-page report highlights top supply-side trends in the hybrid enterprise cloud services space and Avasant’s viewpoint on them.
December, 2024
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AR/VR/XR Services 2023 RadarView™
The AR/VR/XR Services 2023 RadarView™ assists organizations in identifying strategic partners for AR/VR/XR by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key AR/VR/XR service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right AR/VR/XR services partner. The 48-page report also highlights top market trends in the AR/VR/XR space and Avasant’s viewpoint on them.
June, 2023
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Digital CX Services 2023 Market Insights™
The Digital CX Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital CX services project. The report also highlights key challenges that enterprises face today.
August, 2023
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Tech-enabled Sustainability Services 2023–2024 RadarView™
The Tech-enabled Sustainability Services 2023-2024 RadarView™ assists organizations in identifying strategic partners for tech-enabled sustainability services by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key tech-enabled sustainability service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right tech-enabled sustainability services partner. The 57-page report also highlights top market trends in the tech-enabled sustainability services space and Avasant’s viewpoint on them.
November, 2023
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Product Lifecycle Management Software 2023 RadarView Scan™
Avasant’s Product Lifecycle Management Software 2023 RadarView™ Scan helps enterprises in evaluating key vendors providing PLM software. The 31-page report also highlights how vendors leverage their capabilities to provide PLM services to address these challenges.
December, 2023
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Fortifying Generative AI: Microsoft’s Vigilance on Security, Trust, and Governance
As businesses increasingly experiment with generative AI solutions to streamline their processes, it becomes clear that the risk environment is growing. Since threats change constantly, CIOs and CISOs are realizing more and more that AI and generative AI models need to be trusted with some decision-making to stay up with new threats. In line with this, cloud service providers and managed security service providers have made major investments in large language models for security applications during the past year. In this article, we highlight the efforts of Microsoft, focusing on the Microsoft AI Tour Mumbai event held in January.
February, 2024
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