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  • Product Image Responsible AI - Responsible AI: A Strategic Imperative for Enterprises in Generative AI Implementation

    Responsible AI: A Strategic Imperative for Enterprises in Generative AI Implementation

    While AI has driven technological innovation for decades, the pressing need to integrate responsible AI (RAI) principles has surged only in the past year. Historically, RAI emerged as a distinct practice in 2018, yet many enterprises failed to prioritize AI governance, often regarding it as a compliance obligation rather than a foundational element. However, the advent of Gen AI tools such as Gemini and ChatGPT has introduced fresh risks, underscoring the critical importance of robust RAI practices in addressing issues such as intellectual property misappropriation, hallucinations, and cyberattacks.

    June, 2024

  • Cover for Apps Pricing and Soultions July 2024 - Business Process Services Pricing and Solution Trends: H1 2024

    Business Process Services Pricing and Solution Trends: H1 2024

    In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.

    July, 2024

  • Market insights Product Image Sales force RV 450x450 - Salesforce Services 2024 Market Insights™

    Salesforce Services 2024 Market Insights™

    The Salesforce Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Salesforce project. The report also highlights key challenges that enterprises face today.

    September, 2024

  • Market insights Product Image Mexico Region Digital Services RadarView 2024  450x450 - Mexico Region Digital Services 2024 Market Insights™

    Mexico Region Digital Services 2024 Market Insights™

    The Mexico Region Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the Mexico region. The report also highlights key challenges that enterprises face today.

    November, 2024

  • Market insights Product Image Digital Commerce Services 2024 2025 450x450 - Digital Commerce Services 2024–2025 Market Insights™

    Digital Commerce Services 2024–2025 Market Insights™

    The Digital Commerce Services 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital commerce services project.

    December, 2024

  • RVBadges PrimaryImages42 Read Only - Intelligent Automation Services 2022–2023 RadarView​™

    Intelligent Automation Services 2022–2023 RadarView​™

    The Intelligent Automation Services 2022–2023 RadarView assists organizations in identifying strategic partners for IA by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key IA service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thus supporting businesses in finding the right IA service partner. The 77-page report also highlights top market trends in the IA space and Avasant’s viewpoint on them.

    March, 2023

  • Salesforce Services 2023 Market Insights - Salesforce Services 2023 Market Insights™

    Salesforce Services 2023 Market Insights™

    The Salesforce Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Salesforce project. The report also highlights key challenges that enterprises face today.

    June, 2023

  • RB Generative AI Primary Image - Generative AI Augmenting Digital Procurement Tools

    Generative AI Augmenting Digital Procurement Tools

    Digital transformation of the procurement value chain has been growing for years. With the advent of generative AI, enterprises can further automate transactional procurement processes and improve decision-making for strategic sourcing processes. Specialist procurement tool vendors have already started to integrate large language models and GPT technology into their solutions to facilitate digital procurement transformation. This research byte explores the potential of generative AI in the procurement value chain and how specialist procurement tool vendors are leveraging this technology to improve the potential of their tools.

    September, 2023

  • WorkdayHCM2023 2024 - Workday HCM Services 2023–2024 Market Insights™

    Workday HCM Services 2023–2024 Market Insights™

    The Workday HCM Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Workday HCM project. The report also highlights key challenges that enterprises face today.

    November, 2023

  • PrimaryImage SAP S4HANA Services 2023–2024 RadarView - SAP S/4HANA Services 2023–2024 RadarView™

    SAP S/4HANA Services 2023–2024 RadarView™

    The SAP S/4HANA Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for adopting SAP S/4HANA by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key SAP S/4HANA service providers across practice maturity, partner ecosystem, and investments and innovation to help enterprises identify the appropriate service partner. The 77-page report also highlights the top supply-side trends in the SAP S/4HANA services space and Avasant’s viewpoint.

    January, 2024

  • Cover for Apps Q4 2023 - IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023

    IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023

    In this quarterly report (calendar quarter 4, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.

    February, 2024

  • Cover for Q4 2023 and CY2023 - Business Process Services – Provider Trends CQ4 2023 and CY 2023

    Business Process Services – Provider Trends CQ4 2023 and CY 2023

    In this quarterly report (calendar quarter 4, 2023) and annual report (calendar year, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.

    April, 2024

  • Market insights Product Image Cloud Platform 450x450 - Cloud Platforms 2024 Market Insights™

    Cloud Platforms 2024 Market Insights™

    The Cloud Platforms 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cloud adoption project. It also provides insights into the key use cases addressed by enterprises across various industries.

    June, 2024

  • RVBadges Cloud CRM 2024 450x450 - Cloud Customer Relationship Management Suites 2024 RadarView™

    Cloud Customer Relationship Management Suites 2024 RadarView™

    The Cloud Customer Relationship Management Suites 2024 RadarView™ assists organizations in identifying strategic partners for CRM adoption by providing a detailed analysis of key cloud CRM vendors across product maturity, enterprise adaptability, and innovation road map. The 46-page report highlights top supply-side trends in the cloud CRM suites space and Avasant’s viewpoint.

    July, 2024

  • thumbnail Product Image Leading Change Strategies for Generative AI Transformation 450x450 - Leading Change: Strategies for Generative AI Transformation

    Leading Change: Strategies for Generative AI Transformation

    Over the past two decades, we have been at the forefront of technological innovation, from RPA in the early 2000s to AI in the 2010s, and now Gen AI is becoming essential after ChatGPT’s launch in 2022. Technology’s impact has evolved from automating blue-collar tasks to transforming white-collar roles like strategy and design thinking. Amid this shift, change management is critical yet often overlooked, with a success rate of only 33%, leaving many employees struggling or unfit for new roles. This research byte analyzes change management strategies across different use cases and identifies best practices for driving effective organizational change.

    September, 2024