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European IT Spending and Staffing Benchmarks 2023/2024: Chapter 15: IT Services and Solutions Sector Benchmarks
Chapter 15 provides IT spending and staffing statistics for the IT services and solutions sector. The category includes software companies, software-as-a-service providers, systems integrators, IT solution providers, business process outsourcing firms, and other providers of technology services and solutions. There are 28 organizations in the sample, ranging in size from around €13 million to over €25 billion in annual revenue.
September, 2023
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UAE’s AI Gambit: From Bold Vision to a Global Contender
Dubai AI Week was not just another tech conference but an ecosystem-wide movement. Spanning over five days, it brought together every stakeholder in the AI value chain—from startups, big tech, and academia to government bodies, developers, coders, and students. The event captured the true spirit of how Dubai envisions its AI future: inclusive, action-driven, and globally connected.
May, 2025
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IT Spending Trends in Wholesale Distribution 2024
The wholesale distribution sector, a crucial link in the increasingly complex global supply chain, is facing a period of significant transformation. However, economic headwinds and technological disruption pose challenges, as do evolving customer expectations. The demands on their IT organizations are significant. What is it about wholesale distributors that make them unique? In this report, we analyze the ways in which wholesalers differ from other sectors in terms of their IT spending characteristics. We conclude with recommendations for optimizing the IT budget within this sector.
May, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 8: Retail
Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. They include department stores, fashion stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 62 respondents in the sample range in size from $50 million to over $200 billion in annual revenue.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 18: Education
Chapter 18 provides benchmarks for the education sector. This sector includes public and private colleges and universities, business and medical schools, for-profit educational institutions, school districts, and foundations. The 19 respondents in the sample have annual revenues ranging in size from a minimum of about $50 million to around $8 billion.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 29: Online Retailers
Chapter 29 provides benchmarks for online retailers. This subsector includes online retailers of clothing, home furnishings, dietary supplements and health products, agricultural products, pharmaceuticals, sports equipment, and other products. The 27 respondents in this sample have annual revenue ranging from about $100 million to over $200 billion.
September, 2024
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European IT Spending and Staffing Benchmarks 2024/2025: Chapter 7: Insurance Sector Benchmarks
Chapter 7 provides benchmarks for insurance companies. The firms in this sector include companies that sell medical and dental insurance, life insurance, property and casualty insurance, auto insurance, disability insurance, and other types of insurance. The 21 respondents in this sector range in size from a minimum of €50 million to over €15 billion in annual revenue.
October, 2024
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Integration Platform as a Service 2022 RadarView™ Scan
Avasant’s Integration Platform as a Service RadarView Scan helps enterprises in evaluating key vendors supporting enterprise adoption of integration platforms. It compares the capabilities of these vendors by conducting an in-depth analysis of the solutions developed, enterprise use cases addressed, and developments made. The 17-page report also highlights key business challenges and how iPaaS vendors mitigate these challenges with their offerings.
July, 2023
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European IT Spending and Staffing Benchmarks 2024/2025: Chapter 23: Brick-and-Mortar Retail Subsector Benchmarks
Chapter 23 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 32 respondents in this sample have annual revenues ranging from about €50 million to over €35 billion.
October, 2024
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Nordics Digital Services 2023–2024 RadarView™
The Nordics Digital Services 2023–2024 RadarView™ can help Nordic enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 90-page report also highlights top market trends in the Nordic region and Avasant’s viewpoint.
December, 2023
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IT Spending and Staffing Benchmarks 2025/2026: Chapter 4: Process Manufacturing
Chapter 4 provides benchmarks for process manufacturing organizations. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. This sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 118 respondents in the sample range in size from a minimum of about $50 million to a maximum of around $75 billion in annual revenue.
August, 2025
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Hybrid Enterprise Cloud Services 2023–2024 RadarView™
The Hybrid Enterprise Cloud Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for hybrid enterprise cloud services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key hybrid enterprise cloud service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 74-page report highlights top supply-side trends in the hybrid enterprise cloud services space and Avasant’s viewpoint on them.
February, 2024
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IT Spending and Staffing Benchmarks 2025/2026: Chapter 17: Government
Chapter 17 provides benchmarks for government organizations. The 28 respondents in the sample range in size from about $50 million to over $30 billion in annual revenue. The category includes city and county governments, federal and state agencies, law enforcement agencies, organizations that provide IT services to government agencies, and other government organizations.
August, 2025
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Multisourcing Service Integration 2023–2024 RadarView™
The Multisourcing Service Integration 2023–2024 RadarView™ assists organizations in identifying strategic partners for MSI by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key MSI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right MSI services partner. The 66-page report highlights top supply-side trends in the MSI space and Avasant’s viewpoint on them.
April, 2024
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IT Spending and Staffing Benchmarks 2025/2026: Chapter 40: Healthcare Clinics and Doctors’ Offices Subsector Benchmarks
Chapter 40 provides benchmarks for healthcare clinics and doctors’ offices. The 19 respondents in this subsector range in size from $50 million to around $200 billion in annual revenue. This category includes health clinics, urgent care, optometry chains, and even large retailers that have begun some basic healthcare operations.
August, 2025
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