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Insights from the Infosys Topaz Responsible AI Summit 2025
In the current era, responsible AI has become a cornerstone for sustainable innovation, as the rapid proliferation of AI technologies intersects with societal, ethical, and regulatory concerns. Organizations are under increasing pressure to ensure that AI systems are fair, transparent, and inclusive, addressing risks like algorithmic bias, privacy breaches, and unintended misuse.
March, 2025
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Veeva Services 2025 RadarView™
The Veeva Services 2025 RadarView™ supports life sciences organizations in shaping their approach to Veeva platforms, using insights from industry trends, implementation practices, and digital adoption. The report also helps identify suitable service providers with the expertise to support Veeva-driven transformation. This 42-page report outlines key developments within the Veeva ecosystem and includes Avasant’s analysis of provider capabilities and market direction.
April, 2025
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Closing the Gaps: Standardizing Responsible AI Amidst a Fragmented Global Governance Landscape
The global AI governance landscape is fragmented, with over 1,000 proposed and enacted policies spanning 69 countries, resulting in a complex web of inconsistent and often reactive regulations. Laws governing AI are rarely harmonized across borders and are deeply entangled with broader data protection, cybersecurity, and digital governance policies. This legal complexity makes it difficult for enterprises, especially those operating in sensitive sectors like telecom, healthcare, and government services, to implement AI solutions responsibly. In healthcare, AI tools risk exacerbating diagnostic inequities without fairness testing; in public services, opaque algorithms can reinforce systemic exclusion; and in telecom, restrictions around cross-border data sharing introduce significant governance challenges.
May, 2025
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Retail Digital Services 2025 RadarView™
The Retail Digital Services 2025 RadarView™ helps retail enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 89-page report also highlights top market trends in the retail space and Avasant’s viewpoint.
June, 2025
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Avasant Quantum Series: The Provider Imperative — Preparing Enterprises for the Quantum Era
While many Tier 1 and Tier 2 service providers have started laying the foundation for quantum computing and adjacent technologies, progress remains inconsistent, and most are still in the early stages of true readiness. At Avasant, we recognize that service providers often require strategic guidance in navigating this complex and rapidly evolving space, particularly in understanding enterprise expectations and aligning capabilities accordingly. Drawing on deep client interactions and insights into enterprise aspirations across AI and quantum, we have developed a comprehensive framework for service providers to assess and build quantum readiness. This framework spans four critical dimensions: practice capabilities, talent development, ecosystem partnerships, and investment priorities. It also incorporates key decision-making principles that enterprises are using to evaluate and select providers for their quantum journey.
June, 2025
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United Kingdom (UK) Digital Services 2025 RadarView™
The United Kingdom (UK) Digital Services 2025 RadarView™ supports enterprises in shaping a strong digital services strategy by leveraging industry outlook, proven practices, and transformation trends. It also helps identify the right service providers and partners to accelerate digital initiatives. This 96-page report further outlines key supply-side trends in the UK’s digital services landscape, along with Avasant’s perspective.
July, 2025
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Engineering and Construction Digital Services 2025 Market Insights™
The Engineering and Construction Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the engineering and construction industry. The report also highlights key challenges that enterprises face today.
August, 2025
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Enhancing Project Success through Effective Onboarding
Starting a new job can be both exciting and challenging, especially when it comes to understanding the specifics of a new project. A well-structured project-specific onboarding process is essential for ensuring new hires are adequately prepared and confident in their roles. This article explores the importance of project-specific onboarding and how it differs from general company-wide onboarding. It details our approach to creating a dynamic and engaging onboarding experience, which includes comprehensive orientation, interactive training sessions, mentorship, gradual integration, and regular feedback. By prioritizing project-specific onboarding, we aim to foster a positive and productive work environment that benefits both the individual and the team, ultimately driving the project's overall success.
August, 2025
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Business Process Services – Provider Trends CQ1 2025
In this quarterly report for CQ1 2025, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
July, 2025
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Salesforce Services 2025 RadarView™
The Salesforce Services 2025 RadarView™ assists organizations in identifying strategic partners for Salesforce adoption by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key Salesforce service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right Salesforce services partner. The 81-page report highlights top supply-side trends in the Salesforce space and Avasant’s viewpoint.
September, 2025
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Policy Harmonization for IT Procurement: Alignment Across Entities
Despite the European Union’s push for smarter procurement, over 55% of public tenders still prioritize price alone—leaving innovation and sustainability on the sidelines. This signals a pressing need for harmonized IT procurement policies that unlock broader strategic value. When aligned across entities, IT procurement policies can deliver powerful outcomes: cost savings, lower compliance risks, streamlined operations, and accelerated innovation. For organizations operating across diverse structures—whether multinational corporations, government agencies, or academic institutions—policy harmonization isn’t just beneficial, it’s essential.
October, 2025
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Digital Engineering Services 2025–2026 RadarView™
The Digital Engineering Services 2025–2026 RadarView™ can help enterprises identify the right partners and service providers to implement their digital engineering strategy by providing detailed capability and experience analysis for leading service providers. The report provides a 360-degree view of key providers for digital engineering services across practice maturity, partner ecosystem, and investments and innovations. The 70-page report also highlights top supply-side trends in the digital engineering space and Avasant’s viewpoint.
November, 2025
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Talent Acquisition Services Business Process Transformation 2025–2026 Market Insights™
The Talent Acquisition Business Process Transformation 2025–2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any talent acquisition services project. The report also highlights the evolution of the talent acquisition function and emerging priorities of talent acquisition professionals.
December, 2025
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Banking Process Transformation 2023 Market Insights™
The Banking Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any banking process transformation engagement. The report also highlights key challenges that banking entities face today.
May, 2023
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Higher Education Digital Services 2023–2024 RadarView™
The Higher Education Digital Services 2023–2024 RadarView™ helps higher education institutes craft a robust business strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in the higher education space. In addition, the 49-page report highlights top market trends in the higher education space and Avasant’s viewpoint on them.
July, 2023
Artificial Intelligence
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