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  • thumbnail 55 450x450 - Streamlining Supplier Qualification Processes During M&A Integration: A Unified Qualification Model

    Streamlining Supplier Qualification Processes During M&A Integration: A Unified Qualification Model

    Supplier qualifications are a cornerstone of supply chain management, especially during M&A integration. It ensures that suppliers align with the organization's strategic goals, regulatory requirements, and operational standards. Failure to establish a robust qualification process can lead to supply chain disruptions, compliance violations, and reputational damage.

    September, 2025

  • MI 450x450 - Life and Annuities Insurance Digital Services 2025 Market Insights™

    Life and Annuities Insurance Digital Services 2025 Market Insights™

    The Life and Annuities Insurance Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the L&A insurance industry. The report also highlights key challenges that enterprises face today in this space.

    October, 2025

  • Cover for Apps Q4 2022 - IT and Apps Managed Services Market Trends: Quarterly Report for Q4 2022

    IT and Apps Managed Services Market Trends: Quarterly Report for Q4 2022

    In this quarterly report (Calendar Qtr 4, 2022), Avasant provides key information on IT Services Solution and Pricing Trends. The report covers market (buyer) perspective, macro trends from service provider community and finally, the pricing, solution and staffing trends in the space. The report covers trends across services including Infrastructure and Cloud Services, Application Services, and Digital Services. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research and data collection, as well as AvaMark Price Benchmarking database.

    February, 2023

  • PrimaryImage Cybersecurity Services 2023 - Cybersecurity Services 2023 Market Insights™

    Cybersecurity Services 2023 Market Insights™

    The Cybersecurity Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cybersecurity projects. The report also highlights key implementation challenges that enterprises face today.

    June, 2023

  • Canada Digital and IT Services 2023 2024 - Canada Digital and IT Services 2023–2024 RadarView™

    Canada Digital and IT Services 2023–2024 RadarView™

    The Canada Digital and IT Services 2023–2024 RadarView™ can help Canadian enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 67-page report also highlights top market trends in the Canadian region and Avasant’s viewpoint.

    August, 2023

  • PrimaryImage Claims Processing BPT 2023 - Claims Processing Business Process Transformation 2023 Market Insights™

    Claims Processing Business Process Transformation 2023 Market Insights™

    The Claims Processing Business Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any claims processing services project. The report also highlights key challenges that enterprises face today.

    September, 2023

  • AmazonQ23 - Can Amazon Q Be to Business Users and Developers What Q Is to Bond?

    Can Amazon Q Be to Business Users and Developers What Q Is to Bond?

    Amazon Q, introduced during AWS re:Invent 2023 in Las Vegas, is a corporate chatbot designed to automate content search and creation and provide summaries. It aids in handling enterprise knowledge bases and repositories while automating tasks such as ticket filing and case creation using generative AI and natural language processing, among others. This touches a variety of business user personas, including knowledge workers, data and analytics personnel, and call center managers and employees. It helps developers in debugging and enhancing code for improved performance. By automating alterations to source code, it significantly reduces the workload for developers. Although a late entrant, Amazon Q seems up for the challenge.

    December, 2023

  • RB Product Image for website - Generative AI: The Vigilant Watchtower for Data Centers

    Generative AI: The Vigilant Watchtower for Data Centers

    Managing data centers strategically is essential to effectively navigate market hurdles in today’s dynamic economy. For an organization, taking advantage of possibilities in spite of economic obstacles is just as important as maintaining security and smooth operation. Nowadays, businesses are dealing with resource constraints, adapting to new regulations and technology, conserving energy, and scaling up or down as necessary. To overcome these hurdles, leading service providers harness generative AI to help organizations manage data centers effectively, especially in monitoring and support services. It greatly benefits customers by automating operations, improving security, and quickly resolving issues, all while supporting data-driven decision-making.

    February, 2024

  • Retail Digital Services 2024 - Retail Digital Services 2024 RadarView™

    Retail Digital Services 2024 RadarView™

    The Retail Digital Services 2024 RadarView™ helps retail enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 86-page report also highlights top market trends in the retail space and Avasant’s viewpoint.

    March, 2024

  • BPS Pricing and Solution Trends H2 2023  Cover 450x450 - Business Process Services Pricing and Solution Trends: H2 2023

    Business Process Services Pricing and Solution Trends: H2 2023

    In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.

    January, 2024

  • Market insights Product Image Digital Masters Process Transformation 450x450 - Digital Masters Process Transformation 2024 Market Insights™

    Digital Masters Process Transformation 2024 Market Insights™

    The Digital Masters Process Transformation 2024 Market Insights™ assists enterprises in identifying important demand-side trends that are expected to have a long-term impact on any process transformation engagement. The report also highlights key challenges that enterprises face today.

    July, 2024

  • Market insights Product Image Digital Workplace Services 2024 450x450 - Digital Workplace Services 2024 Market Insights™

    Digital Workplace Services 2024 Market Insights™

    The Digital Workplace Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital workplace services project. The report also highlights key challenges that enterprises face today.

    September, 2024

  • Market insights Product Image  Digital CX Services 2024 - Digital CX Services 2024 Market Insights™

    Digital CX Services 2024 Market Insights™

    The Digital CX Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital CX services project. The report also highlights key implementation challenges that enterprises face today.

    October, 2024

  • Product Image Automation to Autonomy 450x450 - Automation to Autonomy: How Synchronous AI Agents are Shaping the Future of Business Operations

    Automation to Autonomy: How Synchronous AI Agents are Shaping the Future of Business Operations

    Over the last three decades, automation has evolved from back-office to middle-office and now front-office tasks, with each step driven by advancements in AI. We now stand on the threshold of a new era: synchronous AI agents. These specialized agents can independently manage end-to-end execution of complex processes, limiting human involvement to governance and key approvals. The automation fabrics of the future will likely combine RPA, AI copilots, and synchronous AI agents, coexisting and complementing each other. This research byte explores the industry’s shift toward synchronous AI agents, the changing market landscape, and key enterprise considerations for adopting this transformative technology.

    November, 2024

  • Market insights Product Image Intelligent Document Processing Platforms 450x450 - Intelligent Document Processing Platforms 2024–2025 Market Insights™

    Intelligent Document Processing Platforms 2024–2025 Market Insights™

    The Intelligent Document Processing Platforms 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends for navigating the document processing landscape and achieving operational efficiency. The report also highlights the key challenges enterprises face today in this space.

    December, 2024