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Benelux Digital Services 2025 RadarView™
The Benelux Digital Services 2025 RadarView™ can help enterprises in the Benelux region craft a robust strategy based on regional outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 74-page report also highlights top market trends in Benelux and Avasant’s viewpoint on them.
April, 2025
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Closing the Gaps: Standardizing Responsible AI Amidst a Fragmented Global Governance Landscape
The global AI governance landscape is fragmented, with over 1,000 proposed and enacted policies spanning 69 countries, resulting in a complex web of inconsistent and often reactive regulations. Laws governing AI are rarely harmonized across borders and are deeply entangled with broader data protection, cybersecurity, and digital governance policies. This legal complexity makes it difficult for enterprises, especially those operating in sensitive sectors like telecom, healthcare, and government services, to implement AI solutions responsibly. In healthcare, AI tools risk exacerbating diagnostic inequities without fairness testing; in public services, opaque algorithms can reinforce systemic exclusion; and in telecom, restrictions around cross-border data sharing introduce significant governance challenges.
May, 2025
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State and Local Government Digital Services 2025 RadarView™
The State and Local Government Digital Services 2025 RadarView™ can help state and local governments craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 67-page report also highlights top market trends in the state and local government space and Avasant’s viewpoint.
June, 2025
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Higher Education Digital Services 2025 RadarView™
The Higher Education Digital Services 2025 RadarView™ can help enterprises in the higher education industry craft a robust strategy based on the industrial outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 61-page report also highlights top market trends in higher education and Avasant’s viewpoint on them.
July, 2025
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Beyond Efficiency: How GCCs Are Becoming Strategic Assets
Global Capability Centers (GCCs), once seen primarily as cost-effective back offices, are undergoing a profound transformation. Traditionally focused on transactional tasks and operational efficiency, GCCs are now emerging as strategic enablers that drive innovation, agility, and enterprise-wide value creation.
August, 2025
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Travel, Transportation, and Hospitality Digital Services 2025 Market Insights™
The Travel, Transportation, and Hospitality Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the travel, transportation, and hospitality industry. The report also highlights key challenges that enterprises face today.
August, 2025
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Revenue Cycle Management (RCM) Business Process Transformation 2025 Market Insights™
The Revenue Cycle Management (RCM) Business Process Transformation 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any RCM services project. The report also highlights key challenges that enterprises face today.
September, 2025
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Digital CX Services 2025 Market Insights™
The Digital CX Services 2025 Market Insights™ assist organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital CX transformation projects. The report also highlights key digital CX transformation challenges that enterprises face today.
October, 2025
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Microsoft Ignite 2025: Accelerating AI Integration to Transform Operations
This paper analyzes the major announcements from Microsoft Ignite 2025 and their implications for enterprise AI adoption. It examines how Microsoft’s expanded intelligence stack—spanning multi-model orchestration, Work IQ, Fabric IQ, Foundry IQ, Copilot integration, and Agent 365—provides a practical blueprint for building AI-first, “frontier” enterprises. Drawing on real-world examples from Mercedes-Benz, Epic, UBS, and Adobe, this paper highlights how leading organizations are operationalizing AI across workflows while navigating challenges in data quality, governance, and scalable value creation. Avasant’s perspective grounds these developments in broader industry trends and enterprise priorities.
November, 2025
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Multisourcing Service Integration 2022–2023 Market Insights™
The Multisourcing Service Integration 2022–2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact in the future for any MSI projects. The report also highlights key challenges that enterprises face today.
April, 2023
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Salesforce Services 2023 RadarView™
The Salesforce Services 2023 RadarView™ assists organizations in identifying strategic partners for Salesforce adoption by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key Salesforce service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right Salesforce services partner. The 74-page report highlights top supply-side trends in the Salesforce space and Avasant’s viewpoint.
June, 2023
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Capitalizing on Generative AI: The Next Big Leap for Service Providers
This article sheds light on how service providers are navigating the generative AI landscape and increasing investments to maximize revenue monetization opportunities. This has resulted in many service providers launching a dedicated suite of generative AI services, forming partnerships with generative AI vendors and hyperscalers, and setting up dedicated CoEs to support clients in their generative AI implementation journeys. Yet, before we witness its full-scale integration, there is a pressing need to establish best practices and guidelines, especially concerning ethics, bias, data privacy, and security.
August, 2023
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Generative AI: The Next Pivotal Point for Productivity and Efficiency
Generative AI is more than a buzzword. It holds genuine transformational potential that resonates with senior executives and employees across industries. It sparks imagination and innovation by promising to automate tasks previously deemed impossible to replicate by machines. From generating human-like text and creative content to assisting in complex decision-making, generative AI drives a paradigm shift in how businesses operate. This transformative technology is not merely hype but a catalyst for redefining productivity and unleashing unprecedented opportunities for growth and efficiency.
October, 2023
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Blockchain Services 2023–2024 RadarView™
Avasant’s Blockchain Services 2023–2024 RadarView™ provides information to assist enterprises in identifying key application areas and use cases and developing a strategy around blockchain adoption. It helps organizations in charting out an action plan to drive blockchain initiatives. The report identifies key service providers who can help companies expedite business transformation by leveraging blockchain. It brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 67-page report also highlights key industry trends in the blockchain space and Avasant’s viewpoint on them.
December, 2023
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Gulf Cooperation Council (GCC) Region Digital Services 2024 Market Insights™
The Gulf Cooperation Council (GCC) Region Digital Services 2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the GCC region. The report also highlights key challenges that enterprises face today.
February, 2024
Automation
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