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Embedding Digital-First Principles in Businesses
In the fast-paced and ever-evolving world of technology, businesses constantly seek innovative ways to stay ahead of their competition. One approach that has proven to be a game-changer is the digital-first principle. This approach emphasizes putting digital technologies and strategies at the forefront of an organization’s operations, paving the way for improved efficiency, customer experience, and overall profitability of the business. In this research byte, we explore the significance of embedding digital-first principles into the core of businesses, the profound impact it can have on their growth and sustainability, and how service providers are helping to facilitate this transformation. We highlight the efforts of one such service provider, Unisys, based on its recent analyst and advisor event held in June 2023.
August, 2023
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Manufacturing Smart Industry Services 2023 RadarView™
The Manufacturing Smart Industry Services 2023 RadarView™ assists organizations in identifying strategic partners for engineering and manufacturing transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key manufacturing smart industry service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 58-page report highlights top supply-side trends in the manufacturing smart industry space and Avasant’s viewpoint on them.
May, 2023
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Procurement Business Process Transformation 2023 RadarView™
The Procurement Business Process Transformation 2023 RadarView™ assists organizations in identifying strategic partners for procurement business process transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key procurement business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 52-page report highlights top supply-side trends in the procurement space and Avasant’s viewpoint on them.
August, 2023
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Manufacturing Smart Industry Services 2023 Market Insights™
The Manufacturing Smart Industry Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any smart industry projects. The report also highlights the ER&D domain’s traditional state and its evolution.
May, 2023
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Procurement Business Process Transformation 2023 Market Insights™
The Procurement Business Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any procurement transformation project. The report also highlights the evolution of the procurement function and emerging CPO priorities.
August, 2023
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The Future of Customer Experience: Automation, Analytics, and Agent Enablement
The customer experience landscape is rapidly changing, and businesses must keep pace to exceed customer expectations. With customers becoming more demanding and switching providers when service deteriorates, call centers are evolving into contact centers and ultimately into customer experience (CX) centers, central to driving customer experience (CX). This report—coauthored by Avasant and HCL Technologies—explores how CX centers have evolved into the next frontier of customer experience, and it defines strategies to ensure a positive and seamless customer experience. We conclude with ways in which organizations can reimagine their relationships with CX outsourcing service providers to create the right incentives for themselves and their partners.
July, 2023
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Digital Masters 2023 RadarView™
The Digital Masters 2023 RadarView™ assists organizations in identifying strategic partners for their digital transformation initiatives by offering detailed profiles for each service provider. It provides a 360-degree view of the provider’s capabilities and market standings in individual technology prerequisites, hyperconvergence of technologies, and readiness for the future, along with a list of representative clients and brief client case studies. The 60-page report also provides our business forecasts for each Digital Master and Avasant’s viewpoint on them.
August, 2023
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Intelligent Document Processing Platforms 2023 RadarView Scan™
Avasant’s Intelligent Document Processing Platforms 2023 RadarView Scan™ helps enterprises in evaluating key vendors providing IDP platform. The 33-page report also highlights how vendors leverage their capabilities to provide IDP services to address these challenges.
December, 2023