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Responsible AI: A Strategic Imperative for Enterprises in Generative AI Implementation
While AI has driven technological innovation for decades, the pressing need to integrate responsible AI (RAI) principles has surged only in the past year. Historically, RAI emerged as a distinct practice in 2018, yet many enterprises failed to prioritize AI governance, often regarding it as a compliance obligation rather than a foundational element. However, the advent of Gen AI tools such as Gemini and ChatGPT has introduced fresh risks, underscoring the critical importance of robust RAI practices in addressing issues such as intellectual property misappropriation, hallucinations, and cyberattacks.
June, 2024
Making The “Factory of the Future” a Reality with Strategic Tech Investments
The traditional factory floor is on the cusp of a revolution. By strategically investing in emerging technologies, manufacturers can bridge the gap between the present and the “Factory of the Future,” a vision of intelligent automation, interconnected machines, and data-driven platforms. In this research byte, we explore the significance of implementing transformation initiatives to accelerate the creation of the “Factory of the Future,” examining service providers’ role in enabling IT/OT convergence, platform implementations, and Industry 4.0 technologies. We highlight the efforts of one such service provider, Hitachi Digital Services, based on its analyst and advisor event held in June 2024.
July, 2024
Salesforce Services 2024 Market Insights™
The Salesforce Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Salesforce project. The report also highlights key challenges that enterprises face today.
September, 2024
From Connection to Cognition: The Evolution of Smart Physical Devices with Generative AI
Since its inception, the landscape of physical devices has dramatically transformed. Initially simple, connected tools that synced data and enabled remote control have now evolved into a sophisticated, intelligent ecosystem driven by generative AI (Gen AI). This evolution is revolutionizing how devices interact with the world, transforming them from basic utilities into dynamic, responsive entities that reshape our interactions and experiences. Enterprises must recognize the potential of Gen AI-powered devices to enhance operational efficiency, drive innovation, and provide a competitive edge in an increasingly digital marketplace.
November, 2024
Hybrid Enterprise Cloud Services 2024-2025 RadarView™
The Hybrid Enterprise Cloud Services 2024–2025 RadarView™ assists organizations in identifying strategic partners for hybrid enterprise cloud services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key hybrid enterprise cloud service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right hybrid enterprise cloud services partner. The 68-page report highlights top supply-side trends in the hybrid enterprise cloud services space and Avasant’s viewpoint on them.
December, 2024
Gulf Cooperation Council (GCC) Region Digital Services 2025 RadarView™
The Gulf Cooperation Council (GCC) Region Digital Services 2025 RadarView™ can help enterprises based in the GCC craft a robust strategy based on regional outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 94-page report also highlights top market trends in the GCC region and Avasant’s viewpoint on them.
February, 2025
Airlines and Airports Digital Services 2025 Market Insights™
The Airlines and Airports Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the airline and airport industry. The report also highlights key challenges that enterprises face today.
April, 2025
Advanced Network Services 2025 Market Insights™
The Advanced Network Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any of their advanced network projects. The report also highlights key advanced network implementation challenges that enterprises face today.
June, 2025
IT and Apps Managed Services Provider Trends: Quarterly Report for CQ1 2025
In this quarterly report (calendar quarter 1, 2025), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends) and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
July, 2025
Leading Change in IT Procurement Integration: How to Align People, Process, and Outcomes
Digital transformation is a critical focus for the Aerospace and Defense (A&D) sector as organizations seek to improve operational efficiency, enhance system integration, and maintain competitiveness in a rapidly evolving technological landscape. With increasing reliance on data-driven systems, automation, and advanced analytics, A&D firms are exploring new ways to modernize processes while ensuring security, compliance, and reliability.
August, 2025
Revenue Cycle Management (RCM) Business Process Transformation 2025 Market Insights™
The Revenue Cycle Management (RCM) Business Process Transformation 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any RCM services project. The report also highlights key challenges that enterprises face today.
September, 2025
When the Giant Learns from the Neighbor: How Global IT Providers Are Adopting Local Agility in the Nordics
The Nordic IT-services market is booming—expected to climb from US $47.9 billion in 2025 to US $57.5 billion by 2030. Yet price alone no longer wins deals. Nordic customers now want two things at once: local know-how (language, regulations, user insight) and global delivery power (large teams, round-the-clock support). This article argues that competitive advantage is shifting from pure labor-arbitrage to “local intimacy”—the ability to pair Nordic-specific domain fluency with industrialized global delivery. It outlines 4 ways multinationals are borrowing from regional champions: rapid-prototyping labs, hyper-local go-to-market tactics, near-shore GCCs, and “front-plus-scale” alliances exemplified by Tietoevry–Accenture on Google Cloud’s Arek Oy project. A side-by-side matrix reveals how global and local providers now meet in the middle on delivery footprint, governance, pricing, and scale strategy. Buyers should look for proven partnerships and speed-to-value metrics, while providers must blend proximity, ESG readiness, and global reach to stay competitive.
September, 2025
Healthcare Provider Digital Services 2025 RadarView™
The Healthcare Provider Digital Services 2025 RadarView™ can help healthcare providers craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 91-page report also highlights top market trends in the healthcare provider space and Avasant’s viewpoint.
October, 2025
AI in Media: Solving the Challenges of Attention and Output
In an age where content is unlimited, but attention is scarce, media companies face a growing paradox: how to deliver stories that capture attention without drowning audiences in noise. At the same time, the pressure to produce content faster has intensified, particularly in journalism where deadlines often cut into depth. Together, these twin challenges—the demand for personalized engagement and the need for speed—have forced the industry to search for new solutions. Increasingly, the answer lies in artificial intelligence. Far from replacing creativity, AI is emerging as a tool to repurpose content, personalize experiences, and streamline production, allowing creators to focus on what matters most: telling stories that resonate. Industry leaders, including those speaking at Avasant’s “Empowering Beyond Summit,” have echoed this view—arguing that AI is becoming not a threat, but an enhancer of creativity (Avasant Summit Video, 2025).
November, 2025
Orange Cyberdefense Reports Changing Trends in Cyber Extortion and Ransomware
Ransomware and cyber extortion are not only becoming more common but more damaging to enterprises. As cyberattacks become more sophisticated, often supported by nation-states, they are leading to high-profile and embarrassing releases of customer data. Orange Cyberdefense, which held an analyst event in Antwerp, Belgium, followed a few days later by a customer and partner event in London, England at the end of November 2022, is countering these threats by providing new managed security services offerings, including increased threat intelligence, and supporting secure access service edge (SASE).
March, 2023