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  • Primary Image MSI - Multisourcing Service Integration 2022–2023 Market Insights™

    Multisourcing Service Integration 2022–2023 Market Insights™

    The Multisourcing Service Integration 2022–2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact in the future for any MSI projects. The report also highlights key challenges that enterprises face today.

    April, 2023

  • Primary Image Media Entertainment Digital Services 2023 2024 RadarView - Media and Entertainment Digital Services 2023–2024 RadarView™

    Media and Entertainment Digital Services 2023–2024 RadarView™

    The Media and Entertainment Digital Services 2023–2024 RadarView™ helps media and entertainment enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 77-page report also highlights top market trends in the media and entertainment space and Avasant’s viewpoint.

    June, 2023

  • Canada Vancouver Skyline - Canada Digital and IT Services 2023–2024 Market Insights™

    Canada Digital and IT Services 2023–2024 Market Insights™

    The Canada Digital and IT Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital and IT projects in the Canadian region. The report also highlights key digital transformation challenges of today that enterprises face in Canada.

    August, 2023

  • RB Product Image Data and Cloud - Data and Cloud: The Silent Soldiers of the Gen AI Revolution

    Data and Cloud: The Silent Soldiers of the Gen AI Revolution

    Generative AI is the talk of the town and there is a lot of hyperbole about its capabilities and use cases. However, the true value will be derived by organizations that are able to build the right data and cloud environments that can enable Gen AI applications. In this research byte, we explore the actual maturity of generative AI and what its foundational elements are. We also discuss how service providers need to focus on building services and offerings for helping their customers build the data and cloud environments required to derive Gen AI value. We highlight the efforts of one such service provider, Infosys, based on its recent annual conference, Americas Confluence 2023, held in September.

    October, 2023

  • PrimaryImage Nordics Digital Services 2023–2024 RadarView Updated - Nordics Digital Services 2023–2024 RadarView™

    Nordics Digital Services 2023–2024 RadarView™

    The Nordics Digital Services 2023–2024 RadarView™ can help Nordic enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 90-page report also highlights top market trends in the Nordic region and Avasant’s viewpoint.

    December, 2023

  • PrimaryImage Contact Center Business Process Transformation 2023–2024 - Contact Center Business Process Transformation 2023–2024 RadarView™

    Contact Center Business Process Transformation 2023–2024 RadarView™

    The Contact Center Business Process Transformation 2023–2024 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 81-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.

    January, 2024

  • RVBadges PrimaryImages 3 - Intelligent Automation Services 2023–2024 RadarView™

    Intelligent Automation Services 2023–2024 RadarView™

    The Intelligent Automation Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for IA services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key IA service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 70-page report highlights top supply-side trends in IA space and Avasant’s viewpoint on them.

    February, 2024

  • RB Product Image for website - Multisourcing Service Integration 2023–2024 Market Insights™

    Multisourcing Service Integration 2023–2024 Market Insights™

    The Multisourcing Service Integration 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any MSI project. The report also highlights MSI challenges that enterprises face today.

    April, 2024

  • IT and Apps Managed Services H1 2024 450x450 - IT and Apps Managed Services Pricing and Solution Trends: H1 2024

    IT and Apps Managed Services Pricing and Solution Trends: H1 2024

    In this report, Avasant provides key information on solutions and pricing trends for the IT and apps managed services industry in the past 12 months. The report covers several aspects, including market trends, pricing model trends, and pricing and staffing trends in the space. The geographical scope of the report is global, although there is an emphasis on data points from North America. The report leverages valuable insights from our enterprise interactions, ongoing market research, data collection through primary research, and the AvaMark™ Price Benchmarking database.

    June, 2024

  • RVBadges Healthcare Provider2024 450x450 - Healthcare Provider Digital Services 2024 RadarView™

    Healthcare Provider Digital Services 2024 RadarView™

    The Healthcare Provider Digital Services 2024 RadarView™ can help healthcare providers craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 83-page report also highlights top market trends in the healthcare provider space and Avasant’s viewpoint

    August, 2024

  • Market insights Product Image Application Modernization Services 450x450 - Application Modernization Services 2024 Market Insights™

    Application Modernization Services 2024 Market Insights™

    The Application Modernization Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any application modernization projects. The report also highlights key application modernization challenges that enterprises face today.

    September, 2024

  • RVBadges Higher Education Digital Services 2024 450x450 - Higher Education Digital Services 2024 RadarView™

    Higher Education Digital Services 2024 RadarView™

    The Higher Education Digital Services 2024 RadarView™ helps higher education institutes craft a robust business strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in the higher education space. In addition, the 52-page report highlights top market trends in the higher education space and Avasant’s viewpoint on them.

    November, 2024

  • Market insights End–user Computing Services 2024–2025 450x450 - End-user Computing Services 2024–2025 Market Insights™

    End-user Computing Services 2024–2025 Market Insights™

    The End-user Computing Services 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any end-user computing services project. The report also highlights key challenges that enterprises face today.

    December, 2024

  • content 1 450x450 - Business Process Services – Provider Trends CQ3 2024

    Business Process Services – Provider Trends CQ3 2024

    In this quarterly report for CQ3 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.

    March, 2025

  • Untitled 1 450x450 - Cybersecurity Services 2025 Market Insights™

    Cybersecurity Services 2025 Market Insights™

    The Cybersecurity Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cybersecurity project. The report also highlights key enterprise priorities, investment patterns, and evolving buyer expectations that are reshaping how cybersecurity services are evaluated and consumed.

    April, 2025