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CX Center Business Process Transformation 2024–2025 Market Insights™
The CX Center Business Process Transformation 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any CX center services project. The report also highlights key challenges that enterprises face today.
December, 2024
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Strategic Evaluation of CRM Vendors’ AI Road Maps: An Executive Guide
Artificial Intelligence (AI) has fundamentally redefined the role of Customer Relationship Management (CRM) platforms. No longer confined to record-keeping, CRM platforms have evolved into predictive engines that drive personalization, operational efficiency, and customer loyalty. For executives and procurement leaders, the challenge is no longer whether to adopt AI, but how to select CRM vendors whose AI roadmaps align with long-term business strategy, governance, and regulatory requirements.
November, 2025
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Microsoft Ignite 2025: Accelerating AI Integration to Transform Operations
This paper analyzes the major announcements from Microsoft Ignite 2025 and their implications for enterprise AI adoption. It examines how Microsoft’s expanded intelligence stack—spanning multi-model orchestration, Work IQ, Fabric IQ, Foundry IQ, Copilot integration, and Agent 365—provides a practical blueprint for building AI-first, “frontier” enterprises. Drawing on real-world examples from Mercedes-Benz, Epic, UBS, and Adobe, this paper highlights how leading organizations are operationalizing AI across workflows while navigating challenges in data quality, governance, and scalable value creation. Avasant’s perspective grounds these developments in broader industry trends and enterprise priorities.
November, 2025
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Veeva Services 2025 RadarView™
The Veeva Services 2025 RadarView™ supports life sciences organizations in shaping their approach to Veeva platforms, using insights from industry trends, implementation practices, and digital adoption. The report also helps identify suitable service providers with the expertise to support Veeva-driven transformation. This 42-page report outlines key developments within the Veeva ecosystem and includes Avasant’s analysis of provider capabilities and market direction.
April, 2025
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Proactive Compliance Management in Life Sciences: Leveraging AI for Early Risk Detection
Life sciences organizations operate in some of the most stringent regulatory environments globally, governed by frameworks such as the FDA, EMA, cGMP, and GxP, as well as data integrity standards. Maintaining compliance is essential not only for regulatory approval but also for ensuring product quality, patient safety, and corporate reputation. Traditional compliance processes are often reactive, heavily manual, and data-fragmented—making it difficult to anticipate risks before they result in violations. Predictive identification of compliance risks, enabled by artificial intelligence (AI), offers a significant shift in approach. By leveraging historical audit and operational data, AI models can identify patterns and signals of potential noncompliance, enabling proactive intervention and continuous quality improvement.
December, 2025










