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IT and Apps Managed Services Pricing and Solution Trends: H2 2024
In this report, Avasant provides key information on solutions and pricing trends for the IT and apps managed services industry within the past 6–12 months. The report covers several aspects, including market trends, pricing model trends, and pricing and staffing trends in the space. The geographical scope of the report is global, although there is an emphasis on data points from North America. The report leverages valuable insights from our enterprise interactions, ongoing market research, data collection through primary research, and the AvaMark™ Price Benchmarking database.
February, 2025
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Applied AI Services 2024–2025 Market Insights™
The Applied AI Services 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any AI project. The report also highlights key challenges that enterprises face today.
April, 2025
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Navigating Rising Costs and Member Expectations: The Business Process Imperative for Health Payers
The U.S. health insurance industry finds itself at a critical inflection point as financial pressures mount alongside escalating member demands for digital-first experiences. According to the National Association of Insurance Commissioners (NAIC), health insurers reported a stark 14.1% decline in net income to approximately $16 billion during the first half of 2024, compared to the same period in the prior year. Even more concerning, underwriting gains plummeted 31.3% to roughly $12 billion, signaling fundamental challenges in the industry's core operational model.
June, 2025
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Multisourcing Service Integration 2025 RadarView™
The Multisourcing Service Integration 2025 RadarView™ assists organizations in identifying strategic partners for MSI by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key MSI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right MSI services partner. The 65-page report highlights top supply-side trends in the MSI space and Avasant’s viewpoint on them.
July, 2025
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Hardware is Eating the World: The New Core of the Gen AI Revolution
As AI advances toward Artificial General Intelligence (AGI), humanity faces a paradox: driving machines toward greater autonomy while striving to preserve their own dominance. Emerging signs of AI self-preservation and behavioral manipulation highlight potential existential risks. At the same time, humans pursue their own evolution—extending life through biotechnology, personalized medicine, and brain-machine interfaces. This whitepaper explores the converging trajectories of AI and human enhancement, examining how both paths redefine competitiveness, survival, and the future balance between man and machine.
September, 2025
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Salesforce Services 2025 Market Insights™
The Salesforce Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Salesforce project. The report also highlights key challenges that enterprises face today.
September, 2025
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Telecom Digital Services 2025 Market Insights™
The Telecom Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the telecom industry. The report also highlights key challenges that enterprises face today in this space.
October, 2025
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Digital Workplace Services 2025 Market Insights™
The Digital Workplace Services 2025 Market Insights™ assists organizations in identifying key demand-side trends that are expected to have a long-term impact on digital workplace projects. The report also highlights key workplace modernization challenges that enterprises face today.
November, 2025
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IT and Apps Managed Services Provider Trends: Quarterly Report for CQ3 2025
In this quarterly report (calendar quarter 3, 2025), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends) and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
December, 2025
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Generative AI: The Next Pivotal Point for Productivity and Efficiency
Generative AI is more than a buzzword. It holds genuine transformational potential that resonates with senior executives and employees across industries. It sparks imagination and innovation by promising to automate tasks previously deemed impossible to replicate by machines. From generating human-like text and creative content to assisting in complex decision-making, generative AI drives a paradigm shift in how businesses operate. This transformative technology is not merely hype but a catalyst for redefining productivity and unleashing unprecedented opportunities for growth and efficiency.
October, 2023
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Gen AI-powered Solutions for Bridging the Healthcare Gap in the US
The challenges faced by vulnerable and underserved communities in accessing healthcare in the US are complex and systemic. These barriers, which include limited access to services and disparities in care, are further exacerbated by factors such as income, race, and location. Generative AI (Gen AI) presents potential solutions to these disparities by providing personalized care and enhancing diagnosis, treatment, and patient engagement. Through data analysis, Gen AI can tailor interventions and improve accessibility, aiming to enhance health outcomes for these communities. The report emphasizes the need for community-specific interventions, improved health literacy, and infrastructure investment to support Gen AI in remote areas. Collaborations with local organizations and leveraging Gen AI for personalized care are crucial for improving healthcare outcomes and advancing health equity in the US.
June, 2024
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Mortgage Business Process Transformation 2024 RadarView™
The Mortgage Business Process Transformation 2024 RadarView™ assists organizations in identifying strategic partners for mortgage business process transformation by offering detailed capabilities and experience analyses for service providers. It provides a 360-degree view of key mortgage business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 51-page report highlights top supply-side trends in the mortgage business process transformation space and Avasant’s viewpoint on them.
September, 2024
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Stargate’s Vision for AI Leadership: Opportunities, Challenges, and Enterprise Impact
Stargate, a USD 500B initiative announced by President Donald Trump and backed by prominent tech players such as OpenAI, Oracle, SoftBank, Microsoft, and NVIDIA, represents a bold leap toward establishing the US as a global leader in AI infrastructure. For enterprise customers, Stargate offers unprecedented access to advanced computing resources, collaborative opportunities, and scalable AI services that can redefine business models and improve competitiveness. To fully capitalize on these benefits, organizations must invest in workforce development, strengthen cybersecurity measures, and adopt strategic planning to responsibly navigate this new era of AI-driven possibilities.
January, 2025
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Tech-Enabled Sustainability Services 2025 Market Insights™
This report identifies key demand-side trends in the tech-enabled sustainability services space to assist enterprises in their tech-enabled sustainability transformation journey. It also provides an overview of enterprise challenges in this space based on Avasant’s assessment.
April, 2025
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Manufacturing Digital Services 2025 RadarView™
The Manufacturing Digital Services 2025 RadarView™ can help manufacturing enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid these enterprises in identifying the right partners and service providers to accelerate their digital transformation in this space. The 98-page report also highlights top market trends in the manufacturing industry and Avasant’s viewpoint.
June, 2025
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