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Intelligent Automation Services 2024–2025 Market Insights™
The Intelligent Automation Services 2023–2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on their IA projects. The report also highlights the key challenges enterprises face today in this space.
December, 2024
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Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 13: Professional/Tech Services (Other than IT) Sector Benchmarks
Chapter 13 provides comprehensive benchmarks for procurement staffing and spending within the professional/tech services industry (other than IT). This sector covers consulting firms, engaging services, accounting and audit firms, architectural services, and other specialized professional practices. The 15 respondents from this sector vary in size, ranging from companies with annual sales of approximately $750 million to those exceeding $65 billion.
November, 2025
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From Black Box to Easy Answers: App Orchid’s AI-Powered Platform Unlocks Insights
To say that AI is the scorching hot trend of 2024 is a huge understatement, and thus many companies have come to believe that AI projects can be the Holy Grail. But there are many problems that companies face in this regard. However, companies in a market dubbed enterprise decision intelligence (EDI) have emerged to fill this gap. One of the more interesting is App Orchid.
July, 2024
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Avasant SAP S/4HANA Services 2024–2025 Market Insights™
The SAP S/4HANA Services 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any SAP S/4HANA migration projects. The report also highlights key challenges that enterprises face.
December, 2024
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Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 14: Retail Sector Benchmarks
Chapter 14 provides comprehensive benchmarks for procurement of staffing and spending within the retail industry. This sector includes grocery chains, department stores, specialty retailers, e-commerce platforms, and mass merchandise companies. The 15 respondents from this sector vary in size, ranging from companies with annual sales of approximately $300 million to those exceeding $95 billion.
November, 2025
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Revolutionizing Gen AI Operations: Portkey’s End-to-End LLMOps Platform
Generative AI is now vital in enterprise operations, yet many companies struggle to move projects from proof of concept to production due to the lack of robust model management and orchestration. Large language model operations (LLMOps) offers the tools and practices needed to develop, deploy, and maintain LLMs, providing essential infrastructure for managing their life cycle. Portkey excels in this space, offering a comprehensive LLMOps platform with observability, analytics, prompt management, and more. It positions itself as the only full-stack LLM orchestration platform covering the entire LLMOps value chain, including evaluation, deployment, monitoring, and remediation.
July, 2024
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Payroll Business Process Transformation 2024–2025 Market Insights™
The Payroll Business Process Transformation 2024–2025 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any payroll transformation project. The report also highlights the evolution of the payroll function and emerging priorities of payroll professionals.
January, 2025
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Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 15: Transportation and Logistics Sector Benchmarks
Chapter 15 provides comprehensive benchmarks for procurement staffing and spending within the transportation and logistics industry. This sector includes freight and shipping companies, airlines, rail operators, trucking firms, warehouse providers, and third-party logistics (3PL) service providers. The 15 respondents from this sector vary in size, ranging from companies with annual sales of approximately $500 million to those exceeding $20 billion.
November, 2025
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Shokworks’ Blockchain Breakthroughs
Companies are faced with a multitude of technologies to invest in from AI, blockchain, data analytics, automation, and more. But seeing past the technology and understanding how to deploy it to get real-world business results is key. When engaging a provider to help, this becomes doubly important. There are many companies that dabble in blockchain, but few know how to get the best results. One of these is Shokworks Inc., a Dallas-based company that is pioneering creative, viable solutions that span industries, from sports to education to entertainment and more.
October, 2024
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Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 1: Executive Summary
This chapter provides an overview of the key findings from the full study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.
November, 2025
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Accelerating Blockchain Adoption in Latin America and the Caribbean
Although Latin America and Caribbean (LAC) show great potential to embrace blockchain and reap its benefits, there are challenges to be overcome for blockchain to become drive economic growth and prosperity throughout the region. To overcome these constraints, the Inter-American Development Bank Group (IDB Lab) in 2019 launched the LACChain global alliance to accelerate the development of blockchain in the LAC region. This report provides an overview of 10 LACChain projects that demonstrate the potential of blockchain to transform the region. We also outline further steps needed for these projects and others like them to achieve full success.
July, 2023
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Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 2: Composite Metrics
This chapter provides composite metrics for all survey respondents across all sectors and organization sizes. The sample includes 303 organizations and is stratified by size and sector as described in the section on survey methodology. Respondents must have at least $500 million in annual revenue. There is no upper limit on the revenue of survey respondents.
November, 2025
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Service Providers: Catalysts for GCC Success
Explore how service providers drive the success of Global Capability Centers (GCCs) through strategic partnerships. Learn how they enhance operational efficiency, foster innovation, and support the evolution of GCCs from cost centers to growth engines in the modern business landscape.
September, 2024
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Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 3A: Mid-Large Size Organizations
In this chapter, we provide a complete set of benchmarks for organizations within the specified size classification. Benchmarks for midsize and large organizations are in Chapter 3A. There are 155 respondents in the midsize and large organization sample.
November, 2025
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Pioneering Innovation In Global Capability Centers: Insights and Success Stories
The report Pioneering Innovation In Global Capability Centers: Insights and Success Stories, explores the significant role of Global Capability Centers (GCCs) in driving business growth and innovation. It highlights the evolution of GCCs from operational support units to strategic hubs, particularly in India, which hosts over 1,700 GCCs employing more than 2 million professionals. GCCs in India have been growing at an average of over 60 new centers established each year until 2024. The report showcases various success stories and case studies, emphasizing the importance of collaboration with tech innovators, startups, and government authorities in fostering innovation and achieving key breakthroughs.
December, 2024
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