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  • PrimaryImage Travel and Hospitality Digital Services - Travel and Hospitality Digital Services 2022–2023 RadarView™

    Travel and Hospitality Digital Services 2022–2023 RadarView™

    The Travel and Hospitality Digital Services 2022–2023 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid companies in identifying the right partners and service providers to accelerate their digital transformation. The 93-page report also identifies key service providers and system integrators that can help businesses in their digital transformation journeys.

    May, 2022

  • MoneyShot Banking Digital Services 2022 2023 - Digital Reinvention for Next-generation Banking Business Models

    Digital Reinvention for Next-generation Banking Business Models

    Macroeconomic factors such as volatile interest rates, financial and geopolitical crises, and lower GDP growth forecasts among advanced economies are putting significant pressure on banks . With the growth of fintech and digital-only banks, traditional banks are being challenged to reinvent themselves. Banks need to invest in artificial intelligence (AI) and data analytics in order to look at new business models and hyperpersonalized customer experience. These emerging trends are covered in Avasant’s Banking Digital Services 2022–2023 RadarView™.

    April, 2022

  • Banking Digital Services 2022 2023 PrimaryImage - Banking Digital Services 2022–2023 RadarView™

    Banking Digital Services 2022–2023 RadarView™

    The Banking Digital Services 2022–2023 RadarView addresses banks’ needs and helps them identify and adopt the right technologies combined with appropriate implementation strategies. The 112-page report also identifies key service providers and system integrators to help banks in their digital transformation.

    April, 2022

  • Healthcare Provider Digital Care PrimaryImage - Healthcare Provider Digital Services 2022–2023 RadarView™

    Healthcare Provider Digital Services 2022–2023 RadarView™

    The Healthcare Provider Digital Services 2022–2023 RadarView™ can help providers craft a robust strategy for digital transformation based on industry outlook and best practices. The report can aid businesses in identifying the right partners and service providers to accelerate digital adoption. The 94-page report also identifies key service providers and system integrators that can help enterprises in their digital transformation journeys.

    March, 2022

  • MoneyShot Healthcare Provider Digital Sevices 2022 2023 - Telehealth: An Emerging Healthcare Delivery Model

    Telehealth: An Emerging Healthcare Delivery Model

    Healthcare providers are increasingly investing in telehealth as it facilitates remote patient monitoring, enables wellness management, and reduces dependency on staff. They are not only offering a convenient and cost-effective care delivery model but also generating revenue by treating patients across different geographies. However, there are some challenges such as compliance, high dependency and investment in technology, and data integration. These emerging trends are covered in Avasant’s Healthcare Provider Digital Services 2022–2023 RadarView™.

    March, 2022

  • Featured Image Toms Rb - Four Technology Trends for 2022—Putting People Back in the Picture

    Four Technology Trends for 2022—Putting People Back in the Picture

    IT organizations everywhere have been tasked with leading the digital transformation. But that transformation seems pretty bleak—artificial intelligence (AI), machine learning, robotic process automation, and blockchain. Where are the people in your digital transformation? When you look back on what you accomplished in 2022, will you be able to say you made things better for your customers? How about your users?

    February, 2022

  • Healthcare Payor Digital Services PrimaryImage - Healthcare Payor Digital Services 2022–2023 RadarView™

    Healthcare Payor Digital Services 2022–2023 RadarView™

    The Healthcare Payor Digital Services 2022–2023 RadarView™ can help payors craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid in identifying the right partners and service providers to accelerate digital adoption. The 96-page report also identifies key service providers and system integrators that can help enterprises in their digital transformation.

    January, 2022

  • Money Shot Healthcare Payor Digital Services 2022 2023 - Preventive Care Investments Help Healthcare Payors Reduce Costs and Improve Quality of Care

    Preventive Care Investments Help Healthcare Payors Reduce Costs and Improve Quality of Care

    With the rise in healthcare spending, payors are evaluating different methodologies to contain costs and improve care delivery. Major strategic goals for payors include incorporating Social Determinants of Health (SDOH) in policy calculation, shifting to a value-based care model with price transparency, and adhering to interoperability laws. However, the most critical goal is to invest in preventive care and facilitate the shift from reactive to proactive care. Payors can achieve up to 42% ROI over three years by implementing preventive care measures such as promoting lifestyle modifications, building digital health platforms, and launching apps. These emerging trends are covered in Avasant’s Healthcare Payor Digital Services 2022–2023 RadarView™.

    January, 2022

  • PrimaryImage Digital Commerce Services 2021 2022 - Digital Commerce Services 2021–2022 RadarView™

    Digital Commerce Services 2021–2022 RadarView™

    The Digital Commerce Services 2021–2022 RadarView™ provides information to assist enterprises in building an integrated digital commerce strategy and charting out an action plan for digital commerce transformation. It identifies key global service providers and system integrators that can help expedite a customer’s commerce transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 67-page report also highlights key industry trends in the digital commerce space and Avasant’s viewpoint on them.

    January, 2022

  • MoneyShot Digital Commerce Services 2021 2022 RadarView - Digital Commerce: Paving the Way for the Next Phase of Growth

    Digital Commerce: Paving the Way for the Next Phase of Growth

    Rapidly changing consumer behavior and supply chain disruptions have forced companies to pivot to new business and delivery models and to deploy new modes of customer engagement. Direct-to-consumer (D2C) commerce, omnichannel commerce, and adoption of digital channels for sales and payments have grown rapidly during and after pandemic shutdowns. This led to a growing demand for digital commerce services across industry verticals with service providers expanding their revenues by nearly 30% between 2020 and 2021. These emerging trends are covered in Avasant’s Digital Commerce Services 2021–2022 RadarView™.

  • PrimaryImage Blockchain Services 2021 2022 - Blockchain Services 2021–2022 RadarView™

    Blockchain Services 2021–2022 RadarView™

    The Blockchain Services 2021– 2022 RadarView™ provides information to assist enterprises in identifying key application areas and use cases and developing a strategy around blockchain adoption. It helps organizations in charting out an action plan to drive blockchain initiatives. The report identifies key blockchain service providers who can help companies expedite business transformation leveraging blockchain. It brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 73-page report also highlights key industry trends in the blockchain space and Avasant’s viewpoint on them.

    December, 2021

  • MoneyShot Blockchain Services 2021 2022 RadarView - Blockchain: Building Trust in the New Normal

    Blockchain: Building Trust in the New Normal

    During the pandemic, organizations slowed their blockchain investments as they gave top priority to business continuity, remote and hybrid work, cybersecurity, and digital transformation. Now, however, as we emerge from the pandemic, organizations are showing renewed interest in blockchain, especially around new use cases in the medical supply chain, healthcare surveillance, and procurement optimization. These emerging trends, and others, are covered in Avasant’s Blockchain Services 2021–2022 RadarView™.

    December, 2021

  • PrimaryImage Contact Center BPT 2021 2022 - Contact Center Business Process Transformation 2021– 2022 RadarView™

    Contact Center Business Process Transformation 2021– 2022 RadarView™

    The Contact Center Business Process Transformation 2021 –2022 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting out an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite transformation of the customer service function. It also brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 85-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.

    December, 2021

  • OracleCenter RB - Cerner Acquisition to Launch Oracle Higher into Healthcare

    Cerner Acquisition to Launch Oracle Higher into Healthcare

    Earlier this month, Oracle and Cerner jointly announced an agreement for Oracle to acquire Cerner, a provider of digital systems to healthcare providers. The deal of approximately $28 billion will be the largest in Oracle’s history, nearly three times the size of its PeopleSoft acquisition in 2005. To understand the rationale behind the deal and what it means for the two companies, the industry, and especially for Cerner customers, we interviewed Avasant partners, consultants, and fellows who focus on the healthcare industry.  This research byte summarizes our point of view.

    December, 2021

  • MoneyShot Contact Center Business Process Transformation 2021 2022 RadarView - Embracing Digital First to Transform Customer Service

    Embracing Digital First to Transform Customer Service

    The global contact center outsourcing services industry grew 15% between 2020 and 2021. Lockdowns and social distancing made it difficult for enterprises to keep their contact centers operating at capacity, and outsourcing closed the gap. The pandemic has changed customer expectations, and customer service is becoming omnichannel and cloud-based. Contact centers are adopting hybrid work and using a contact-center-as-a-service (CCaaS) model to maintain business continuity and prepare for future disruption. These emerging trends are covered in Avasant’s Contact Center Business Process Transformation 2021– 2022 RadarView™.

    December, 2021