Digital Transformation Archives

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Avasant Digital Forum: Digital First Healthcare: Re-Imagining the Customer Value Chain
The Healthcare business teams need the correct data in-hand to serve customers faster and more efficiently. Today, they are dependent on vastly distributed and complex systems which do not provide real-time views with business context. Without business context it’s impossible to derive meaningful actionable insights in order to improve customer experience or fuel business growth. Rising cost complexities, interconnected systems and mounting regulatory pressures makes it imperative to know not just what went wrong, but why it went wrong in real-time. Simply looking at IT observability provides limited value to business operations teams.
March, 2021
Avasant Key Sponsor of IAOP OWS21
The COVID-19 pandemic caused major disruption for service providers and customers alike. Many customers found that their provider contracts did not include clauses to address things like work-from-home, unavailability of key resources, etc. This presentation will outline lessons learned during the recent pandemic in contract negotiation and how future contracts should be revised based on these lessons learned.
February, 2021
Avasant Digital Forum: Future Proofing your Enterprise: Enabling Digital Transformation in the New GCC Economy
As the GCC region recovers from the global pandemic it is emerging as the world’s foremost digital economy. Rapid Digitalization is enabling regional businesses and governments to transform and thrive in the post-COVID world. Digital transformation is a catalyst for this recovery and adopting a combination of AI, Automation, Analytics, Cloud and Mobility will enable the regional firms to stay ahead of the competition.
March, 2021
Business Process Transformation Horizons
The report identifies key trends shaping business process management and outsourcing. It helps enterprises identify how peers are transforming their operations, how outsourcing engagements are evolving, and provides Avasant’s view. This report also highlights areas where service providers are focused on developing capabilities to meet the evolving needs of enterprises to help them be future-ready.
March, 2021
Digital CX and CRM Services 2020-2021 RadarView™
The Digital CX and CRM Services 2020-2021 RadarView™ report provides information to assist enterprises in building digital customer experience (CX) and CRM related strategies and charting out an action plan for CX transformation. It identifies key global service providers and system integrators that can expedite their CX transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 73-page report also highlights key industry trends in the digital CX and CRM space and Avasant’s viewpoint on them.
December, 2020
Hybrid Enterprise Cloud Services 2020-2021 RadarView™
The Hybrid Enterprise Services 2020-2021 RadarView™ report provides information to assist enterprises in charting out their action plan for developing hybrid cloud environment. It identifies key global service providers and system integrators that can expedite their transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying strategic partners for their digital transformation journeys. The 85-page report also highlights key industry trends in the hybrid cloud space and Avasant’s viewpoint on them.
December, 2020
Retail IT Spending Needed for Digital Transformation
The retail sector is going through a major transformation. Brick-and-mortar stalwarts are filing for bankruptcy or disappearing entirely. E-commerce and the digital customer experience are taking an increasing part of the shopping dollar. And all of that was happening before the COVID-19 pandemic forced major restrictions on brick-and-mortar shopping. Traditional retail is in a “change or die” mode, and the transformation of IT is going to decide who survives. This Research Byte is a brief summary of our special report on IT spending trends in the retail sector, which is available for free download.
October, 2020
Business Process Transformation: Next Gen Sourcing and Digital Business Models
As digital technologies and automation re-shape the BPM landscape, it’s important to focus on business outcomes and strategic alignment
September, 2020
Not Just Digital, Digital Resiliency Is Imperative For Enterprises
The COVID-19 pandemic marks a watershed moment for companies, and the need for building digital resilience has never been greater. To address business continuity and productivity, there has been a forced shift to remote work in many organizations, along with a spike in the demand for collaboration and a sudden rush to migrate applications to the cloud.
July, 2020
Resilient Enterprise Transformation: Leveraging Data, Analytics and AI
Avasant’s digital forum, “Resilient Enterprise Transformation: Leveraging Data, Analytics and AI” addressed the key AI, Big Data and Analytics themes which are currently shaping the market and how it has empowered organizations to transform their core by leveraging these technologies.
July, 2020
Reality Check: How to Reshape your IT Organization-A CIO Perspective
The coronavirus pandemic has had a tremendous impact around the world, affecting every aspect of business. What do IT organizations need to do as we emerge from the pandemic? That is one of the key themes of our recent digital forum, “Reality Check: How to Reshape Your IT Organization – A CIO Perspective.”
June, 2020
How Digital Transformation Will Drive IT Organizations in the Post-Pandemic World
What do IT organizations need to do as we emerge from the COVID-19 pandemic? The bottom line is that if you are operating consistent with an integrated digital operating model, the post-COVID world should not be much different from the pre-COVID world—except any further digital transformation should be accelerated.
June, 2020
Applied AI and Analytics Services 2019 RadarView™
The Applied AI & Advanced Analytics 2019 RadarView™ report addresses the need of enterprises to identify the potential, use cases, success stories, and right action points to accelerate their AI & Advanced Analytics endeavors. It also brings out detailed capability and experience analyses of key service providers to assist enterprises in identifying the right partners for their AI journey. The report also highlights the key market trends and Avasant’s view on the road ahead for enterprises leveraging Applied AI and Advanced Analytics over the next 12 to 18 months.
March, 2019
Intelligent Automation Services 2018 RadarView™
The Intelligent Automation Services 2018 RadarView™ report addresses the dual need of the enterprises to understand both the RPA and the AI-enabled automation space and to identify implementation services providers that span both. This report focuses on assessing the implementation of services providers, and there will be a separate RadarView report to analyze the IA technology providers. Avasant evaluated 43 providers through a rigorous methodology across key dimensions of practice maturity, investments and innovation, and industry development to finally recognize 24 providers that brought the most value to the market over the last 12 months.
August, 2018
Intelligent Automation Services 2019-2020 RadarView™
The Intelligent Automation Services 2019-2020 RadarView™ report is aimed at helping enterprises transition from RPA to cognitive automation, bring forward the capabilities developed by service providers to enable AI-led automation, and Avasant's viewpoint on the future direction of the industry over the next 12 to 18 months.
December, 2019