• Practice Rate Trend Project Management Office - Project Management Office Best Practices 2023

    Project Management Office Best Practices 2023

    To improve project success, companies often establish a formal project management office (PMO) as a center of excellence for project management disciplines. In some organizations, the PMO operates as an advisory group to project managers, who report directly to business units. In other organizations, project managers report directly to the PMO and are assigned to projects as needed. However, in recent years, the use of PMOs has grown significantly, especially for organizations that use them for all projects.

    December, 2023

  • Practice adoption Enterprise2 - Enterprise Architecture Adoption and Best Practices 2023

    Enterprise Architecture Adoption and Best Practices 2023

    While large IT project failures generate headlines, an even larger risk may be the incoherence that comes from developing new systems and capabilities without an overall plan. Enterprise architecture is an IT best practice that provides a description of the organization in its desired state. This allows developers to build an infrastructure, data model, systems, and process that are aligned with that organizational architecture.

    October, 2023

  • Practice adoption - IT Strategic Planning Best Practices 2023

    IT Strategic Planning Best Practices 2023

    With digital transformation well underway, organizations of all sizes and across multiple industry sectors are increasingly viewing information technology as essential in supporting business strategy. Organizations in these sectors face digital disruption, and it is difficult to see how they can respond without an IT strategic plan.

    September, 2023

  • Clinical Services - Clinical Services Business Process Transformation 2023 Market Insights™

    Clinical Services Business Process Transformation 2023 Market Insights™

    The Clinical Services Business Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any clinical services project. The report also highlights key challenges that enterprises face today.

    May, 2023

  • Practice Adopotion Stages Cloud Governanced - Cloud Governance Best Practices 2022

    Cloud Governance Best Practices 2022

    Cloud governance is a set of policies and practices governing an organization’s use of cloud computing to enable new capabilities and optimize cloud cost, scalability, security, compliance, and interoperability. Cloud governance should be top of mind for several organizations because it provides a complete overview of an organization’s cloud resources and how they should be managed. It is not surprising that many organizations see the vital role cloud governance plays in their daily operations, and practice rates are high compared with most best practices in our annual study.

    November, 2022

  • Insider Risk Assessment Product Image - Insider Security Risk Assessment Best Practices 2022

    Insider Security Risk Assessment Best Practices 2022

    Most organizations are aware of the IT security threats posed by outsiders. Countermeasures such as firewalls, antivirus software, and intrusion detection systems are all aimed at these threats. Yet these measures do little to counter insider threats within the organization.

    September, 2022

  • IT Vendor Governance BP 01 - IT Vendor Governance Best Practices

    IT Vendor Governance Best Practices

    IT vendor management is a function and set of practices that guide the selection, management, and assessment of IT suppliers to ensure that all parties comply with the terms of their contracts. IT supplier management has been a best practice for many years, but the disciplines have evolved. Traditional IT vendor governance practices are now inadequate to navigate the changing business ecosystem. The upshot is that most organizations need to transform their vendor governance programs. This Research Byte summarizes our full report on IT Vendor Governance Best Practices.

    August, 2022

  • Digital Workplace RB IT best - IT Management Best Practices 2023

    IT Management Best Practices 2023

    The best-run IT organizations not only focus their process improvement efforts on those of other departments, they also seek to optimize their own IT management processes internally. In this study, we examine the growth and maturity of 35 IT management practices, which we have grouped into five major categories: IT governance practices, IT financial management practices, IT operational management practices, IT security and risk management practices, and application development practices.

    March, 2023

  • Top 10 Best Practices - IT Management Best Practices 2022

    IT Management Best Practices 2022

    The best-run IT organizations not only focus their process improvement efforts on those of other departments, they also seek to optimize their own IT management processes internally. In this study, we examine the growth and maturity of 33 IT management practices, which we have grouped into five major categories: IT governance practices, IT financial management practices, IT operational management practices, IT security and risk management practices, and application development practices. (196 pp., 178 figs.)

    March, 2022

  • dclassfig22021 - Data Classification and Retention Adoption and Best Practices 2021

    Data Classification and Retention Adoption and Best Practices 2021

    Creating a formal classification scheme is an important element in managing data for security, disaster recovery, and retention purposes. Yet, many organizations—even those that profess a commitment to protecting corporate and customer information—fail to implement data classification. This report begins by defining data classification and retention. We next study the adoption and practice levels and examine those by organization size and sector. We conclude with best-practice recommendations.

    July, 2021

  • WebsiteAccessibility2021 - Website Accessibility Adoption and Best Practices 2021

    Website Accessibility Adoption and Best Practices 2021

    Website accessibility is a best practice requiring the use of inclusive website design to facilitate use by people with disabilities, including visual, hearing, motor skills, or cognitive impairment. When this practice is followed formally and consistently, the experience is improved for people with disabilities who can better understand, navigate, and interact with an organization’s websites. In this report, we study the adoption and practice levels for website accessibility and examine those by organization size and sector. We conclude with practical recommendations for getting started with website accessibility.

    August, 2021

  • Practice Adoption Stages: Security Training

    Security Training Adoption and Best Practices 2021

    Security training is a business best practice that involves the training of all IT and user personnel in a company’s security policies, procedures, and best practices to increase awareness and ensure compliance. It is a highly advisable practice for every organization. Many companies report the existence of security training, yet there is ample room for improvement. This report begins by defining security training and summarizing the main types of training available. We next study the adoption and practice levels and examine those by organization size and sector. We conclude with best-practice recommendations.

    April, 2021