Latest Reports

  • Product Image for Valuations RVR  scaled - Residual Value Forecast November 2024

    Residual Value Forecast November 2024

    Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for  end-user, wholesale, and orderly liquidation values (OLV) prices.

    November, 2024

  • Product Image for Valuations 03 scaled - Current Fair Market Values November 2024

    Current Fair Market Values November 2024

    The Computer Economics Market Value Reports provide information on the most commonly traded machines and systems at the time the report is published. The values shown are the composites of a range of quotes acquired from sources within the industry deemed reliable, accuracy of the information presented is not guaranteed. Resources are eBay, Insight, NewEgg, CDW, ETB-Tech, Amazon, Savemyserver, TheServerStore, LoadBalancer, NetworkOutlet, Netsyst-Direct, TigerDirect, and others as well as online sales companies and appraisals.

    November, 2024

  • Product Image From Connection to Cognition - From Connection to Cognition: The Evolution of Smart Physical Devices with Generative AI

    From Connection to Cognition: The Evolution of Smart Physical Devices with Generative AI

    Since its inception, the landscape of physical devices has dramatically transformed. Initially simple, connected tools that synced data and enabled remote control have now evolved into a sophisticated, intelligent ecosystem driven by generative AI (Gen AI). This evolution is revolutionizing how devices interact with the world, transforming them from basic utilities into dynamic, responsive entities that reshape our interactions and experiences. Enterprises must recognize the potential of Gen AI-powered devices to enhance operational efficiency, drive innovation, and provide a competitive edge in an increasingly digital marketplace.

    November, 2024

  • thumbnail Product Image Avasense - AvaSense Aids Multi-Vendor Ecosystem Management

    AvaSense Aids Multi-Vendor Ecosystem Management

    Companies are increasingly relying on a diverse range of vendors to provide services and products, creating a complex multi-vendor ecosystem. This complexity can lead to challenges in managing multiple service level agreements (SLAs), contracts, and vendor relationships, often resulting in inefficiencies and increased operational costs.

    November, 2024

  • Product Image Human AI Collaboration - Human-AI Collaboration: The Key to Unlocking Contact Center Efficiency

    Human-AI Collaboration: The Key to Unlocking Contact Center Efficiency

    As enterprises look to transform their contact centers into customer experience centers, technologies, including generative AI (Gen AI), automation, and analytics, take center stage. Evolving customer journeys and the need for seamless experiences across channels push enterprises to offer omnichannel support and digital self-service options. Service providers have allocated 27% of their investments toward emerging technology integration and 35% dedicated to new tools and platforms, as noted in our Contact Center Business Process Transformation 2023–2024 RadarView.

    November, 2024

  • thumbnail Product Image Contact Center Service Provider Partnerships - The Power of Synergy: A Deep Dive into Contact Center Service Provider Partnerships

    The Power of Synergy: A Deep Dive into Contact Center Service Provider Partnerships

    With the customer service landscape continuously evolving, contact center service providers face constant pressure to deliver enhanced experiences across multichannel environments. To meet these demands, they are increasingly looking for strategic partnerships. These collaborations unlock several benefits, enabling service providers to offer enterprises a wider range of capabilities, deeper expertise, and a global reach.

    November, 2024

  • Adoption of AI - Adoption of AI and Intelligent Automation in Banking, Financial Services, and Insurance

    Adoption of AI and Intelligent Automation in Banking, Financial Services, and Insurance

    The Adoption of AI and Intelligent Automation in Banking, Financial Services, and Insurance report assists organizations in identifying important use cases that are expected to have a long-term impact on any AI and intelligent automation-related digital projects in the BFSI space. The report also highlights key challenges that the BFSI enterprises face today.

    November, 2024

  • iStock 1553011081 - GCC's Localization Strategy Requires Rethinking Talent Development for Digital Capability Building

    GCC’s Localization Strategy Requires Rethinking Talent Development for Digital Capability Building

    The Gulf Cooperation Council (GCC) region has long been a magnet for global talent, offering lucrative opportunities and a high standard of living. However, the region's rapid economic growth has highlighted a significant challenge: the underutilization of local talent in emerging digital sectors. 

    October, 2024

  • Market insights Product Image Media and Entertainment Digital Services 2024 - Media and Entertainment Digital Services 2024 Market Insights™

    Media and Entertainment Digital Services 2024 Market Insights™

    The Media and Entertainment Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the media and entertainment industry. The report also highlights key challenges that enterprises face today.

    October, 2024

  • MoneyShot View Media and Entertainment Digital Services 2024 - Using Generative AI to Optimize the Media Supply Chain and Explore New Revenue Avenues

    Using Generative AI to Optimize the Media Supply Chain and Explore New Revenue Avenues

    The media and entertainment industry has undergone a significant transformation driven by the integration of deep learning and AI. Enterprises are harnessing generative AI for various applications, including newsroom editing, scriptwriting, marketing optimization, and regional market expansion through deepfake dubbed videos. There i’s a growing focus on immersive experiences powered by AR/VR/XR technologies to enhance customer engagement. Additionally, businesses are exploring revenue-generating opportunities through non-fungible tokens (NFTs), offering digital character toys on NFT marketplaces. To ensure operational efficiency and meet evolving consumer expectations, enterprises are modernizing legacy systems, prioritizing cybersecurity, and adopting remote production models, as well as leveraging cloud technology to reduce their environmental footprint. This comprehensive approach reflects the industry’s commitment to innovation and sustainability, and delivering high-quality customer experiences. Both demand- and supply-side trends are covered in Avasant’s Media and Entertainment Digital Services 2024 Market Insights™ and Media and Entertainment Digital Services 2024 RadarView™, respectively.

    October, 2024

  • RVBadges Media and Entertainment Digital Services 2024 - Media and Entertainment Digital Services 2024 RadarView™

    Media and Entertainment Digital Services 2024 RadarView™

    The Media and Entertainment Digital Services 2024 RadarView™ helps media and entertainment enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 830-page report also highlights top market trends in the media and entertainment space and Avasant’s viewpoint.

    October, 2024

  • Euro ISS 2024 RB - European CIOs Making Investments with Strong Budget Increases

    European CIOs Making Investments with Strong Budget Increases

    Despite some economic turbulence, persistent nearby conflicts, and tech layoffs, end-user companies are showing relatively strong IT spending increases. CIOs are investing in a series of new technologies designed to transform the enterprise including AI, data analytics, and even the metaverse. Hiring is also keeping pace, and, for the most part, CIOs have the budget they need to make meet their mission of continued strategic transformation. This Research Byte is a brief description of some of the findings in our European IT Spending and Staffing Benchmarks 2024/2025 study.

    October, 2024