Latest Reports

• Driving Employee Experience and Productivity by Leveraging AI and Analytics

  Enterprises are increasingly adopting emerging technologies like AI and analytics to enhance employee experience, boost productivity, and improve collaboration between remote and in-office workers. They are leveraging generative AI to deploy chatbots for quicker ticket resolution, multilingual support, personalized messaging, faster data retrieval, and rapid detection of security threats. Organizations prefer partnering with service providers that offer proprietary tools and platforms for service desks, virtualization services, unified communication collaboration, and employee experience to accelerate deployment and streamline operations.

  September, 2024

• Avasant Digital Workplace Services 2024 RadarView™

  The Digital Workplace Services 2024 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partner ecosystem, and investments and innovation. The 76-page report highlights top supply-side trends in the digital workplace services space and Avasant’s viewpoint on them.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 17: Nonprofits and Charitable Organizations

  Chapter 17 provides benchmarks for nonprofits and charitable organizations. This sector includes local and national charity organizations, conservation groups, youth development organizations, organizing bodies, and other nonprofit organizations. We do not include organizations where the nonprofit status only reflects the entity type. Nonprofit hospitals are an example. They operate from an IT perspective in a way that is not significantly different from for-profit hospitals. The 21 respondents in the sample range in size from a minimum of about $50 million to over $300 million in annual revenue.

  September, 2024

• Data Center Managed Services 2024 Market Insights™

  The Data Center Managed Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any data center management project. The report also highlights key implementation challenges that enterprises face today.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 16: Government

  Chapter 16 provides benchmarks for government organizations. The 29 respondents in the sample range in size from about $44 million to $40 billion in annual revenue. The category includes city and county governments, federal and state agencies, law enforcement agencies, organizations that provide IT services to government agencies, and other government organizations.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 15: IT Services and Solutions

  Chapter 15 provides IT spending and staffing statistics for the IT services and solutions sector. This category includes software companies, SaaS providers, systems integrators, IT solution providers, business process outsourcing firms, and other providers of IT services and solutions. There are 49 organizations in the sample, ranging in size from around $50 million to over $100 billion in annual revenue.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 13: Transportation and Logistics

  Chapter 13 provides benchmarks for the transportation and logistics sector. The 31 respondents in this sample range in size from a minimum of $55 million to over $100 billion. The category includes organizations that operate buses, trucks, railways, airlines, barges, and ships. The sector also includes logistics companies that transport goods, transportation companies, and regional transportation authorities that move people.

  September, 2024

• Data Center Managed Services: Evaluating Cloud Strategies Amid the Surge in On-Premises Repatriation

  Enterprises are reconsidering their cloud strategies due to rising costs, security concerns, and regulatory requirements. To address these challenges, they are implementing cloud repatriation to regain control and enhance performance by moving their workloads to on-premises data centers. On the other hand, service providers are using generative AI to optimize costs with automated infrastructure provisioning, enhance security by predicting threats, and improve compliance through real-time observability and control. Both demand-side and supply-side trends are covered in our Data Center Managed Services 2024 Market Insights™ and Data Center Managed Services 2024 RadarView™, respectively.

  September, 2024

• Data Center Managed Services 2024 RadarView™

  The Data Center Managed Services 2024 RadarView™ assists organizations in identifying strategic partners for data center managed services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key data center managed services providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right data center managed services partner. The 61-page report highlights top supply-side trends in the data center space and Avasant’s viewpoint on them.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 12: Professional and Technical Services

  Chapter 12 provides benchmarks for professional and technical services organizations. The 58 respondents in the sample range in size from a minimum of about $50 million to about $40 billion in annual revenue. The sector includes firms that provide professional and technical services, including engineering, legal, accounting, financial advice, consulting, marketing, research, and other services.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 11: Healthcare Services

  Chapter 11 provides benchmarks for healthcare services companies. The 55 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about $50 million to over $20 billion in annual revenue.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 14: Construction and Trade Services

  Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 60 respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about $50 million to more than $100 billion in annual revenue.

  September, 2024