Latest Reports

• IT Spending and Staffing Benchmarks 2021/2022: Chapter 3B: Benchmarks by Organization Size: Midsize Organizations

  Chapter 3B provides benchmarks for midsize organizations, across all sectors. Midsize organizations are defined as organizations having IT operational budgets of $5 million to less than $20 million.

  July, 2021

• IT Spending and Staffing Benchmarks 2021/2022: Chapter 3C: Benchmarks by Organization Size: Large Organizations

  Chapter 3C provides benchmarks for large organizations, across all sectors. Large organizations are defined as organizations having IT operational budgets of more than $20 million.

  July, 2021

• IT Spending and Staffing Benchmarks 2021/2022: Chapter 4: Process Manufacturing Sector Benchmarks

  Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods.

  July, 2021

• IT Spending and Staffing Benchmarks 2021/2022: Chapter 5: Discrete Manufacturing Sector Benchmarks

  Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, electrical parts, medical devices, and electronic devices, among other products.

  July, 2021

• IT Spending and Staffing Benchmarks 2021/2022: Chapter 6: Banking and Financial Services Sector Benchmarks

  Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers.

  July, 2021

• IT Spending and Staffing Benchmarks 2021/2022: Chapter 7: Insurance Sector Benchmarks

  Chapter 7 provides benchmarks for insurance companies. The firms in this sector include companies that sell medical and dental insurance, life insurance, property and casualty insurance, auto insurance, disability insurance, and other types of insurance.

  July, 2021

• IT Spending and Staffing Benchmarks 2021/2022: Chapter 8: Retail Sector Benchmarks

  Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. They include department stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector.

  July, 2021

• IT Spending and Staffing Benchmarks 2021/2022: Chapter 9: Wholesale Distribution Sector Benchmarks

  Chapter 9 provides benchmarks for wholesale distributors. The category includes wholesale distributors of building products, home furnishings, home improvement products, auto parts, industrial components, electronics, food and beverage, and other products.

  July, 2021

• IT Spending and Staffing Benchmarks 2021/2022: Chapter 10: Energy and Utilities Sector Benchmarks

  Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 21 respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies.

  July, 2021

• IT Spending and Staffing Benchmarks 2021/2022: Chapter 11: Healthcare Services Sector Benchmarks

  Chapter 11 provides benchmarks for healthcare services companies. The 47 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations.

  July, 2021

• IT Spending and Staffing Benchmarks 2021/2022: Chapter 12: Professional and Technical Services Sector Benchmarks

  Chapter 12 provides benchmarks for professional and technical services organizations. The 53 respondents in the sample range in size from a minimum of about $50 million to about $85 billion in annual revenue. The sector includes firms that provide professional and technical services, including engineering, legal, accounting, financial advice, consulting, marketing, research, and other services.

  July, 2021

• IT Spending and Staffing Benchmarks 2021/2022: Chapter 13: Transportation and Logistics Sector Benchmarks

  Chapter 13 provides benchmarks for the transportation and logistics sector. The category includes organizations that operate buses, trucks, railways, airlines, barges, and ships. The sector . includes logistics companies that transport goods and transportation companies as well as regional transportation authorities that move people.

  July, 2021