Latest Reports

• European IT Spending and Staffing Benchmarks 2021/2022: Chapter 4: Process Manufacturing

  Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, pharmaceuticals, cosmetics, dietary supplements, food and beverage products, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 49 respondents in the sample range in size from a minimum of €90 million to a maximum of above €21 billion in annual revenue.

  September, 2021

• European IT Spending and Staffing Benchmarks 2021/2022: Chapter 11: IT Services and Solutions

  Chapter 11 provides IT spending and staffing statistics for the IT services and solutions sector. The category includes software companies, software-as-a-service (SaaS) providers, systems integrators, IT solution providers, business process outsourcing firms, and other providers of technology services and solutions. There are 19 organizations in the sample, ranging in size from around €50 million to about €10 billion in annual revenue.

  September, 2021

• European IT Spending and Staffing Benchmarks 2021/2022: Chapter 5: Discrete Manufacturing

  Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, industrial equipment, telecommunications equipment, aerospace products, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 32 respondents in this sample range in size from a minimum of €74 million to over €70 billion in annual revenue.

  September, 2021

• European IT Spending and Staffing Benchmarks 2021/2022: Chapter 8: Wholesale Distribution

  Chapter 8 provides benchmarks for wholesale distributors. The category includes wholesale distributors of building products, home furnishings, home improvement products, auto parts, industrial components, electronics, food and beverage, and other products. The 15 respondents in the sample range in size from a minimum of about €60 million to about €30 billion in revenue.

  September, 2021

• European IT Spending and Staffing Benchmarks 2021/2022: Chapter 6: Financial Services

  Chapter 6 provides benchmarks for banking, insurance, and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, insurance companies, and other types of lenders and financial services providers. The 21 respondents in this sector range in size from a minimum of about €100 million to a maximum of €80 billion in annual sales.

  September, 2021

• European IT Spending and Staffing Benchmarks 2021/2022: Chapter 7: Retail

  Chapter 7 provides benchmarks for retailers. This sector includes retailers of clothing, hardware, furniture, sports equipment, groceries, pharmaceuticals, dietary supplements and health products, and general merchandise. They include department stores, furniture stores, pharmacies, sporting goods stores, and specialty retailers, both online and brick-and-mortar. We also include hospitality and consumer services in this sector. The 33 respondents in the sample range in size from €100 million to €27 billion in annual revenue.

  September, 2021

• European IT Spending and Staffing Benchmarks 2021/2022: Chapter 9: Energy and Utilities

  Chapter 9 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 14 respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about €100 million to about €14 billion in annual revenue.

  September, 2021

• European IT Spending and Staffing Benchmarks 2021/2022: Chapter 10: Professional and Technical Services

  Chapter 10 provides benchmarks for professional and technical services organizations. The 35 respondents in the sample range in size from a minimum of about €50 million to about €70 billion in annual revenue. The sector includes firms that provide professional and technical services, including engineering, legal, accounting, financial advice, consulting, marketing, research, IT, and other services.

  September, 2021

• European IT Spending and Staffing Benchmarks 2021/2022: Chapter 12: Food and Beverage

  Chapter 12 provides benchmarks for food and beverage manufacturers. The 17 respondents in the sample range in size from about €100 million to about €22 billion in annual revenue. Food and beverage companies produce beverages, snack foods, meat products, seafood products, vegetables, dairy products, dietary supplements, pet food, and other consumable food products. Some are suppliers to other food manufacturers or to the food service industry, while many also distribute consumer products to retailers or directly to consumers.

  September, 2021

• IT Spending and Staffing Benchmarks 2021/2022: Full Study

  Our IT Spending and Staffing Benchmarks study for 2021/2022 provides a comprehensive view of the current state of IT budgeting and staffing levels for business and governmental organizations in the US and Canada, based on our 32nd annual survey. Detailed metrics are provided by organization size and by industry sector.

  July, 2021

• IT Spending and Staffing Benchmarks 2021/2022: Chapter 2: Composite Benchmarks

  Chapter 2 provides composite metrics for all survey respondents across all sectors and organization sizes. The sample includes 234 organizations and is stratified by size and sector as described in the section on survey methodology.

  July, 2021

• IT Spending and Staffing Benchmarks 2021/2022: Chapter 3A: Benchmarks by Organization Size: Small Organizations

  Chapter 3A provides benchmarks for small organizations, across all sectors. Small organizations are defined as organizations having IT operational budgets of less than $5 million. For a complete description of all metrics, please see the full study description.

  July, 2021