Latest Reports

  • ISS 2024 Product Image Chp 37 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 37: Professional Services

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 37: Professional Services

    Chapter 37 provides benchmarks for professional services organizations. The 35 respondents in the sample range in size from a minimum of about $50 million to about $20 billion in annual revenue. This subsector includes firms that provide professional services, including legal, accounting, financial advice, consulting, marketing, and other services.

    September, 2024

  • ISS 2024 Product Image Chp 36 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 36: Healthcare Clinics and Doctors’ Offices

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 36: Healthcare Clinics and Doctors’ Offices

    Chapter 36 provides benchmarks for healthcare clinics and doctors’ offices. The 22 respondents in this subsector range in size from $50 million to around $100 billion in annual revenue. This category includes health clinics, urgent care, optometry chains, and even large retailers who have begun some basic healthcare operations.

    September, 2024

  • ISS 2024 Product Image Chp 35 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 35: Hospitals

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 35: Hospitals

    Chapter 35 provides benchmarks for hospitals. The 29 respondents in this subsector range in size from $50 million to around $15 billion in annual revenue. This category includes community hospitals, university hospitals, nonprofit hospitals, health clinics, healthcare systems, and regional healthcare providers.

    September, 2024

  • ISS 2024 Product Image Chp 34 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 34: Utilities

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 34: Utilities

    Chapter 34 provides benchmarks for utilities. The 38 respondents in this subsector range in size from $85 million to $100 billion in annual revenue. This category includes gas and electric utilities, power transmission distributors, water and power utilities, and telecommunications service providers.

    September, 2024

  • ISS 2024 Product Image Chp 33 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 33: Oil and Gas

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 33: Oil and Gas

    Chapter 33 provides benchmarks for oil and gas producers and midstream distributors across all organization sizes. The 15 respondents in this sector include integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about $50 million to more than $100 billion in annual revenue.

    September, 2024

  • ISS 2024 Product Image Chp 17 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 17: Nonprofits and Charitable Organizations

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 17: Nonprofits and Charitable Organizations

    Chapter 17 provides benchmarks for nonprofits and charitable organizations. This sector includes local and national charity organizations, conservation groups, youth development organizations, organizing bodies, and other nonprofit organizations. We do not include organizations where the nonprofit status only reflects the entity type. Nonprofit hospitals are an example. They operate from an IT perspective in a way that is not significantly different from for-profit hospitals. The 21 respondents in the sample range in size from a minimum of about $50 million to over $300 million in annual revenue.

    September, 2024

  • ISS 2024 Product Image Chp 16 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 16: Government

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 16: Government

    Chapter 16 provides benchmarks for government organizations. The 29 respondents in the sample range in size from about $44 million to $40 billion in annual revenue. The category includes city and county governments, federal and state agencies, law enforcement agencies, organizations that provide IT services to government agencies, and other government organizations.

    September, 2024

  • ISS 2024 Product Image Chp 15 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 15: IT Services and Solutions

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 15: IT Services and Solutions

    Chapter 15 provides IT spending and staffing statistics for the IT services and solutions sector. This category includes software companies, SaaS providers, systems integrators, IT solution providers, business process outsourcing firms, and other providers of IT services and solutions. There are 49 organizations in the sample, ranging in size from around $50 million to over $100 billion in annual revenue.

    September, 2024

  • ISS 2024 Product Image Chp 13 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 13: Transportation and Logistics

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 13: Transportation and Logistics

    Chapter 13 provides benchmarks for the transportation and logistics sector. The 31 respondents in this sample range in size from a minimum of $55 million to over $100 billion. The category includes organizations that operate buses, trucks, railways, airlines, barges, and ships. The sector also includes logistics companies that transport goods, transportation companies, and regional transportation authorities that move people.

    September, 2024

  • ISS 2024 Product Image Chp 12 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 12: Professional and Technical Services

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 12: Professional and Technical Services

    Chapter 12 provides benchmarks for professional and technical services organizations. The 58 respondents in the sample range in size from a minimum of about $50 million to about $40 billion in annual revenue. The sector includes firms that provide professional and technical services, including engineering, legal, accounting, financial advice, consulting, marketing, research, and other services.

    September, 2024

  • ISS 2024 Product Image Chp 11 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 11: Healthcare Services

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 11: Healthcare Services

    Chapter 11 provides benchmarks for healthcare services companies. The 55 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about $50 million to over $20 billion in annual revenue.

    September, 2024

  • ISS 2024 Product Image Chp 14 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 14: Construction and Trade Services

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 14: Construction and Trade Services

    Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 60 respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about $50 million to more than $100 billion in annual revenue.

    September, 2024