Latest Reports

  • ISS 2024 Product Image Chp 04 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 4: Process Manufacturing

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 4: Process Manufacturing

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. This sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 96 respondents in the sample range in size from a minimum of about $50 million to a maximum of around $70 billion in annual revenue

    September, 2024

  • ISS 2024 Product Image Chp 32 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 32: Life and Annuity Insurance

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 32: Life and Annuity Insurance

    Chapter 32 provides benchmarks for life and annuity insurance companies. The firms in this sector include companies that sell life insurance, long-term disability insurance, annuities, and other types of insurance. The 17 respondents in this sector range in size from a minimum of $100 million to over $50 billion in annual revenue.

    September, 2024

  • ISS 2024 Product Image Chp 31 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 31: Property and Casualty Insurance

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 31: Property and Casualty Insurance

    Chapter 31 provides benchmarks for property and casualty (P&C) insurance companies. The firms in this sector include companies that offer property and casualty insurance, auto insurance, homeowner’s insurance, renter insurance, and similar types of insurance. The 16 respondents in this sector range in size from a minimum of $100 million to over $100 billion in annual revenue.

    September, 2024

  • ISS 2024 Product Image Chp 30 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 30: Healthcare Payors

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 30: Healthcare Payors

    Chapter 30 provides benchmarks for health insurance companies. The firms in this sector include companies that sell medical and dental insurance along with healthcare providers that also offer health insurance plans and function as healthcare payors. The 26 respondents in this sector range in size from a minimum of $100 million to over $100 billion in annual revenue.

    September, 2024

  • ISS 2024 Product Image Chp 29 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 29: Online Retailers

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 29: Online Retailers

    Chapter 29 provides benchmarks for online retailers. This subsector includes online retailers of clothing, home furnishings, dietary supplements and health products, agricultural products, pharmaceuticals, sports equipment, and other products. The 27 respondents in this sample have annual revenue ranging from about $100 million to over $200 billion.

    September, 2024

  • ISS 2024 Product Image Chp 28 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 28: Brick-and-Mortar Retail

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 28: Brick-and-Mortar Retail

    Chapter 28 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 39 respondents in this sample have annual revenues ranging from about $95 million to over $200 billion.

    September, 2024

  • ISS 2024 Product Image Chp 27 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 27: Commercial Banking

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 27: Commercial Banking

    Chapter 27 provides benchmarks for commercial banks. This subsector includes credit unions and community, regional, international, and national banks. The 30 respondents in this sample have annual revenues ranging from a minimum of about $50 million to over $60 billion.

    September, 2024

  • ISS 2024 Product Image Chp 26 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 26: Industrial and Automotive

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 26: Industrial and Automotive

    Chapter 26 provides benchmarks for industrial and automotive manufacturers. The 45 respondents in this subsector make auto parts, material handling equipment, engines, machinery, vehicles, and similar durable goods. The manufacturers in the sample range in size from about $50 million to over $200 billion in annual revenue.

    September, 2024

  • ISS 2024 Product Image Chp 25 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 25: Aerospace and Defense

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 25: Aerospace and Defense

    Chapter 25 provides benchmarks for aerospace and defense companies. This category includes airplane and aerospace manufacturers, makers of weapons systems, aerospace and defense research, and other defense companies. The 18 respondents in this sample range in size from a minimum of about $50 million to around $30 billion in revenue.

    September, 2024

  • ISS 2024 Product Image Chp 24 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 24: Chemicals

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 24: Chemicals

    Chapter 24 provides benchmarks for chemicals manufacturers. Chemicals manufacturers are, by definition, process manufacturers that produce chemical products. This subsector includes manufacturers of chemicals, petrochemicals, and other chemical products. The 20 respondents in the sample range in size from a minimum of about $50 million to around $45 billion in annual revenue.

    September, 2024

  • ISS 2024 Product Image Chp 23 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 23: Food and Beverage

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 23: Food and Beverage

    Chapter 23 provides benchmarks for food and beverage manufacturers. The 37 respondents in the sample range in size from about $65 million to $40 billion in annual revenue. Food and beverage companies produce beverages, snack foods, meat products, seafood products, dairy products, dietary supplements, and other consumable food products. Some are suppliers to other food manufacturers or to the food service industry, while many also distribute consumer products to retailers or directly to consumers. This subsector does not include retailers of food and beverages, such as restaurants, unless they also manufacture their own food and beverage products.

    September, 2024

  • ISS 2024 Product Image Chp 21 scaled - IT Spending and Staffing Benchmarks 2024/2025: Chapter 21: High-Tech

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 21: High-Tech

    Chapter 21 provides benchmarks for high-tech companies. This category includes computer products manufacturers, telecommunications equipment manufacturers, semiconductor manufacturers, aerospace and defense manufacturers, pharmaceutical makers, biotechnology product makers, and other high-tech manufacturers. The 27 respondents in this sample range in size from a minimum of about $50 million to over $30 billion in revenue.

    September, 2024